Reimagine employee reach through modern communications.
Empowering the Enterprise With a Connected Workforce
Frontline Employees Power Great Experiences
For employers, reaching a distributed workforce with timely, relevant, and actionable information is a challenge. Limited access to email and intranets can mean:
They are the backbone of retail operations,
often the first to shape the customer experience.
Yet many frontline workers feel disconnected from the information, training, and resources they need to succeed.
Discover how retail leaders are closing the communications gap and keeping frontline teams informed, engaged, and aligned across every location.
Critical updates are missed
x
Training is inconsistent
x
Engagement is low
x
Communications are difficult to scale
x
The Hidden Costs of Poor Workforce Communication
Traditionally, employee communications focused on distribution—sending announcements, posting notices, updating intranets, and scheduling meetings. But for frontline teams working shifts while on the move, simply sending a message isn’t enough. Today’s employees expect communication that’s visual, timely, personalized, and easy to consume. When critical messages don’t reach the frontline, the impact can include:
Higher turnover
Lower engagement
Safety risks
Inconsistent execution
Poor customer experiences
Business Impact by the Numbers:
$2,000 - $10,000
range of cost to replace a single
retail employee.2
60%
is the average turnover rate for retail employees.1
$2,000 - $10,000
range of cost to replace a single
retail employee.2
60%
is the average turnover rate for retail employees.1
Close the Communications Gap With
Digital Signage
Hughes Digital Signage solutions share real-time content through announcements, promotions, or branding messages, managed through a centralized, cloud-based platform, allowing businesses to easily update and control messaging across multiple locations.
While we know the frontline workforce is essential and bridging the communications gap is critical to ultimately creating a superior consumer experience—and the costs of not getting it right—digital signage solutions from Hughes are the missing piece that delivers your messages to your employees and customers wherever they’re located.
Challenges:
Employees don’t check or have access to email
Training is difficult to scale
Town halls reach limited audiences
Recognition is inconsistent
Multiple tools create complexity
How Digital Signage Helps:
Deliver messages where employees already gather
On-demand learning
Live broadcasts to every location
Celebrate employees on shared screens
One platform for communication and training
See Digital Signage in Action
Best Practices and the Value of Getting It Right
Make Messages Impossible to Miss
Deliver important information on screens employees naturally encounter throughout the workday.
Inform, Train, and Engage
Support communication, learning, recognition, and culture-building initiatives from a single solution.
Reduce Communication Management Burden
Let Hughes manage the technology while communication teams focus on messaging.
Deliver Consistent Communications at Scale
Ensure every location receives the business-critical messages on time.
Connect Leadership to the Frontline
Bridge the communication gap between corporate leadership and employees in stores, warehouses, breakrooms, and operational environments.
Help Employees Feel Seen and Valued
Customize communications at the local/store/screen level to complement content from corporate leadership. Celebrate achievements, recognize contributions, and reinforce that every employee is an important part of the organization’s success.
Businesses with highly engaged frontline employees see
23% higher profitability,
10% higher customer loyalty, 18% higher sales productivity, and 51% lower turnover.3
From Strategy to Execution:
Digital Signage as a Differentiator
Most employee communication solutions provide software, but Hughes also provides managed services, including deployment services, content management, network management, device monitoring, help desk support, and ongoing operational management—built for the frontline workforce.
Breakroom
Always-On Baseline
Default rotation of safety advisories, corporate news, employee milestones, and business TV during downtime.
Zero network drag via local caching
Town Hall
Company Broadcasts
Synchronized executive broadcasts and company all-hands meetings across distributed locations and regional facilities.
Streams only active during live sessions
On Demand
Just-In-Time Learning
Self-paced micro-learning, compliance refreshers, and standard operating procedure videos available on demand.
Eliminates scheduling lag & travel
Adapts every screen to the moment
Presentation
Ready-to-Present
Launch current corporate and local presentations or connect a device via HDMI to share content.
ONE DYNAMIC DISPLAY PLATFORM
FOUR PURPOSE-BUILT FEATURES THAT FLEX
Managed Service, Not Just Software
Hardware provisioning, on-site field installation, continuous uptime monitoring, and full player lifecycle support without burdening store IT.
Edge Caching & Network Health
Intelligent local edge caching isolates media traffic, preserving critical branch and Point-of-Sale (POS) bandwidth during peak hours.
Built for the Frontline
Single display solution empowers non-desk workers with real-time safety, training, company alignment, and ad-hoc meeting tools.
Making the Case for Digital Signage
"Having a single solution that adapts to multiple use cases—from breakroom content to live town halls—has been a major win for communication and training."
– VP of Technology
Click through
How a Nationwide Big Box Store Built a Modern Employee Communication Solution
Challenge:
For more than 30 years, a nationwide big box store relied on satellite television and set-top boxes to distribute business updates and operational content to stores. As the technology aged and demand grew for video-on-demand training, leadership broadcasts, and digital signage, the company explored replacing the system with a server-based architecture.
The approach proved too expensive and introduced IT security and infrastructure challenges that made large-scale deployment impractical.
After nearly six years of evaluation, the retailer adopted a different strategy built around Hughes Digital Signage. Rather than installing servers in every store, the retailer deployed a cloud-based solution running on smart TVs.
The new architecture eliminated the need for on-site hardware, reduced network traffic by caching content locally, and enabled a "Netflix-like" experience for associates.
X CLOSE
SOLUTION
A unified communications solution that supports engagement, learning, and operational execution across a distributed enterprise.
The deployment also provided a scalable foundation for future workforce communications initiatives, allowing new capabilities to be added without replacing the underlying solution.
X CLOSE
RESULTS
Hughes Network Systems, an EchoStar company, helps organizations connect people, places, and information through secure networking, managed services, and digital engagement solutions.
Hughes Digital Signage helps enterprises create modern employee communication experiences by transforming workplace screens into dynamic hubs for corporate messaging, live events, on-demand training, operational updates, employee recognition programs, and digital signage content, all managed through a single cloud-based solution.
Designed for large, distributed organizations, the solution:
SIMPLIFIES DEPLOYMENT
REDUCES IT COMPLEXITY
IS A SCALABLE WAY TO ENGAGE EMPLOYEES
SUPPORTS CONTINUOUS LEARNING
DELIVERS CONSISTENT COMMUNICATIONS
Reach Every Employee.
Everywhere They Work.
Sources: 1. U.S. Bureau of Labor Statistics, “JOB OPENINGS AND LABOR TURNOVER – JULY 2026”, 2. McKinsey, “2025 State of Fashion Report”, 3. Gallup, “Employee Engagement vs. Employee Satisfaction and Organizational Culture”
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