Unlock Your Last Mile Solution
The Smart Exchange Locker Opens the Door to eGrocery Success
Grocery retailing has entered a new era — and stores offering the most innovative options for shoppers who embrace online shopping are those poised to profit from the dramatic e-commerce shift. How can grocers become e-commerce leaders, and create loyalty with shoppers who want the flexibility and convenience e-commerce delivers?
Solving the refrigeration challenge is key, and Hussmann’s state-of-the-art Smart Exchange Locker, a key component of the company’s eGrocery offerings, is part of the solution.
Meet the Last Mile Challenge
Getting groceries into customers’ hands in the most convenient way is a game-changer for grocery retailers. Data shows why perfecting the last mile — the last leg of the groceries’ journey from store to shopper — is key to success.
The last-mile delivery market in North America is expected to post a Year-over-Year (YoY) growth rate of
between 2021
and 2025.
The large volume of e-retail purchases and the rise in the number of customers opting for
at the last mile.
Bring Your Store to Your Customers
The Smart Exchange Locker can help you compete in the eGrocery space!
The Smart Exchange Locker can go anywhere your customers are:
Inside or outside your store
At remote locations like apartment and condo complexes, convenience stores and college campuses
Map Out the Last Mile
An easy-to-navigate path from order placement to fulfillment is crucial to success — the Smart Exchange Locker helps simplify the route.
Shoppers order via an e-commerce website or mobile app.
In-store order fulfillment specialists collect and deliver the order to the Smart Exchange Locker.
Shoppers are notified with a secure and unique PIN or QR code when order is ready.
Customers pick up their orders using the Smart Exchange Locker’s self-serve, easy-to-use touchscreen.
of that growth is due to originate from the US region, after the growing e-retailing sector in North America has significantly created the demand for business-to-consumer last mile delivery services.
Tap Unmatched Temperature-Control Technology
The Smart Exchange Locker is so smart that it controls temperatures for any product inside!
Ambient temperature for perishable products like fresh produce
Cold for products like milk, cheese and eggs
Frozen for products like ice cream and frozen pizzas
Hussmann is one of the first-to-market in the US with this state-of-the-art technology: The Smart Exchange Locker holds temperatures effectively and efficiently!
Listen Up: Happy Shoppers = Happy Retailers
Here’s just a sample of what people are saying about The Smart Exchange Locker:
“Even though there’s a nearby store, the locker comes in handy when you need something last minute or small.” —Shopper
"We are looking to place the lockers in strategic locations — in high traffic areas where customers can easily pick up their products. We’re looking near office buildings, public transit and shopping centers. We want to simplify our customers’ lives.”
—Retailer
Discover how the Smart Exchange Locker can unlock solutions and open up your ecommerce abilities.
"For us, this was a very significant innovation. It’s very important that products are kept at the correct temperature. With this locker, we can provide our customers with high quality, fresh products.”
—Retailer
82%
16%
will propel the last mile delivery market growth over the forecast period.
fast and seamless delivery services
Sources
1 Reuters Events, March 16, 2021
2 eft by Reuters Events, Supply Chain Last Mile Report 2020
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battle to win and retain consumers
For the majority of retailers, there is a
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Call 800.592.2060 or visit www.hussmann.com
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