Read on for the full perspective on what’s driving the “experience economy,” including an exclusive interview with Cognizant’s Sushant Warikoo, who discusses the intersection of customer experience and technology, the importance of data, how an elevated associate experience can translate to great customer experience, and more.
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CUSTOMER
EXPERIENCE
How smart grocers are using data, technology to help usher in the ‘experience economy’
By Emily Crowe
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CUSTOMER
EXPERIENCE
Read on for the full perspective on what’s driving the “experience economy,” including an exclusive interview with Cognizant’s Sushant Warikoo, who discusses the intersection of customer experience and technology, the importance of data, how an elevated associate experience can translate to great customer experience, and more.
How smart grocers are using data, technology to help usher in the ‘experience economy’
By Emily Crowe