Viewing
C-stores
Through
a Pandemic
Lens
Realities of the Aisle Study 2021:
Convenience Store News’ 12th annual
consumer study reveals that convenience
channel shoppers have become more
forgiving in some areas, but more
discerning in others.
How has the COVID-19
pandemic altered the attitudes and behaviors of convenience channel
shoppers? Convenience Store News’ 12th annual Realities of the Aisle Study, which surveyed more than 1,500 c-store shoppers across the United States, provides key insights on how retailers can better
meet today’s needs and plan for
the post-pandemic future.
25%
22%
21%
20%
18%
15%
14%
12%
11%
10%
10%
9%
9%
9%
7%
6%
54%
25%
15%
8%
45%
18%
14%
8%
28%
16%
12%
3%
28%
16%
9%
