REALITIES OF THE AISLE STUDY 2021:

Viewing C-stores Through a Pandemic Lens

How has the COVID-19 pandemic altered the attitudes and behaviors of convenience channel shoppers? Convenience Store News’ 12th annual Realities of the Aisle Study, which surveyed more than 1,500 c-store shoppers across the United States, provides key insights on how retailers can better meet today’s needs and plan for the post-pandemic future.

Convenience Store News’ 12th annual consumer study reveals that convenience channel shoppers have become more forgiving in some areas, but more discerning in others.