RIS21 Grocery Tech Trends Study-pregate grocery technology, grocery retail technology, grocery tech investment, grocery investment, grocery store investment, grocery workers, grocery point of sale, digital grocery shopping, grocery fulfillment, grocery supply chain

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Every Challenge Brings

Opportunity

Grocery Tech Trends Study 2021

By Tim Denman

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Grocers are facing disruption around every corner as historic supply chain woes, a national labor shortage, and the ongoing health crisis push operations to the limit. Despite this perfect storm of challenges, grocers continue to reinvent themselves and are investing heavily in the IT firepower needed to provide a safe, memorable, and engaging customer experience. The 6th Annual Grocery Tech Trends Study explores these challenges and opportunities and benchmarks investment plans of more than 70 individual retail technologies.

21% of grocers are currently deploying new e-commerce platforms

75% of grocers report year-over-year revenue increases

74% cite the tight labor market as a major obstacle driving tech investment

54% of grocers have increased their IT spend this year

71 individual technologies benchmarked

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