Grocery retailing has changed more in the last two years than in the last 20. The successful grocer today has become a poster child for leveraging advanced technology to win shoppers and squeeze profits out of razor-thin margins. In the 7th Annual RIS Grocery Tech Trends Study, we uncover the shifts grocers are making to adjust to digital transformation, personalized marketing, inventory management, last-mile fulfillment, and the in-store experience. More than 60 individual technologies are analyzed allowing grocers to benchmark their tech investment plans against their peers. In addition to identifying key investment areas now and into the future, the report explores important challenges the industry is facing and how savvy grocers are turning them into opportunities.
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63% Advancing digital capabilities is a key driver for investment over the next 18 months
63% Developing personalized marketing capabilities is a top business opportunity
79% Grocers are interested in investing in real-time reporting to improve inventory management
79% A tight labor market is the top challenge driving tech investment
STUDY HIGHLIGHTS
The Next Horizon of Food Shopping
Grocery Tech Trends Study 2022
By Joe Skorupa
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