RIS’ annual "Retail Technology Study" explores the current state of the retail landscape and benchmarks IT spend across more than 80 distinct retail solutions. As digital savvy shoppers continue to demand a personalized, tailored experience regardless of their preferred shopping channel, retailers are investing in their IT firepower to provide a differentiated experience for consumers.
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22% Percentage of overall sales from digital channels
44% Cited legacy systems as a top challenge that needs to be addressed
12% Amount of annual budget allocated to IT
42% Retailers named improving network and IT security as a top strategic initiative
25% Retail respondents hail from the c-suite
STUDY HIGHLIGHTS
32nd Annual Retail Technology Study
By Tim Denman
Rising Digital Tide Lifts Retailers Ships
Read on to discover where your retail peers are placing big technology bets and where you should be allocating critical IT dollars to keep pace
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57% Report a year-over-year increase in IT budget
Rising Digital Tide Lifts Retailers Ships
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