RIS22 Supply Chain Tech Study-pregate retail technology, supply chain, retail supply chain, transportation, logistics, fulfillment, buy online pickup in store, shopper data, curbside pickup, real-time inventory visibility, digital transformation, retail IT spending, AI/machine learning, analy

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Warehouses and DCs overstocked? Blame the bullwhip effect. Store shelves empty? Blame the bullwhip effect. Container ships backlogged at ports? Blame the bullwhip effect. Two years after COVID-19 hammered the economy, retailers are still reeling from a text-book case of supply chain volatility known as the bullwhip effect. In the 2022 Supply Chain Technology Study, RIS benchmarks retail strategies, identifies technologies that are keys to future success in uncertain times, and recommends ways retailers can make investments that enable them to take back control of their supply chains.

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STUDY HIGHLIGHTS

Supply Chain Technology Study 2022

By Joe Skorupa

Take Back Control of the Retail Supply Chain

41% Amount of IT budget that goes to support supply chain capabilities

83% Partnering with home delivery services is the top emerging technology over the next 18 months

91% Lack of real-time inventory visibility is the top obstacle to overcome

92% Optimize fulfillment to customer to improve margins is the top supply chain strategy over the next 18 months

68% Inaccurate inventory data is today’s top inventory management challenge

68% Optimizing fulfillment opportunities for speed is of highest importance to increase sales and margins

64% AI/machine learning is the top supply chain technology for investment in the next 18 months

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