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The shift from a traditional supply chain strategy to one that creates value at every step is gaining momentum among retailers as they move toward an optimized and customer-centric approach to core operations. One reason for the shift is a response to the supply chain shocks triggered by the pandemic, but even more importantly is the imperative to gain measurable improvements in cost efficiency, collaboration with partners, agility, resilience and sustainability.
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STUDY HIGHLIGHTS
VALUE Chain Technology Study 2023
By Joe Skorupa
Building Value
into the Retail
Supply Chain
24% Describe their supply chain functions as a value chain (value creator) as opposed to a cost center
55% Retailers that plan to invest in advanced analytics this year and next
63% Retailers that rate the resilience of their supply chain as very good or excellent
90% Retailers that plan to invest in maximizing digital channel support in 2023 and 2024
39% Inability to collaborate between internal supply chain, sales, marketing and finance was a high-priority obstacle
29% Retailers that said AI will have the greatest impact on supply chain growth during the next 12 to 18 months
27% Average portion of IT budget annually dedicated to supply chain activities or projects
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Read on to learn about the current state of the retail supply chain and how next-level, value-chain strategies are impacting plans to invest critical dollars in 2023 and beyond.
26% Retailers that said they have advanced end-to-end collaboration throughout the supply chain
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