Final Mile Delivery
AI Video Analytics
Electronic Data Interchange (EDI)
Micro-fulfillment
Operations Experience Management
Customer Data Science
Revenue Optimization
Customer-Focused Merchandising
Enterprise Retail Management
Explore transformative solutions from SAP's partner network for new levels of customer experience and operational efficiency.
Responsive Supply Chain
Seamless Shopping
The Road to a
New World of Retail
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When businesses are built around the people they serve, the world becomes a better place – and every customer experience becomes more meaningful. It’s why customer data has never been so important. But to maximise its potential and use data to inform smarter decisions, businesses need the ability to interpret and act on customer insight at scale and in real-time.
dunnhumby empowers retailers and brands to do this through more relevant and engaging experiences. We help our clients build Customer First strategies with cutting edge solutions, and we never stop innovating – ensuring the decisions clients make encourage customers to return, time after time.
Perfect the science of shopping
The dunnhumby Customer Data Science Platform is our unique mix of technology, software and consulting, enabling businesses to increase revenue and profits by delivering exceptional experiences for their customers – in-store, offline and online.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
“Through our partnership with dunnhumby, we have seen an increase in sales, units, and visits, which has added relevance in our customers’ lives and is making us a destination in our market place.”
Deidre Zimmermann, Raley’s SVP Marketing
Helping retailers and brands deliver better experiences through Customer First strategies
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We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 500+ brands worldwide, including IKEA, Bose, Puma, Farfetch and Nespresso.
With offices in New York, Munich, London and Paris, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in 2020.
Monitoring over three million shipments
per day
Actively managing Operations Experience
in 153 countries across the globe
Sending around seven million pro-active, personalized, event-driven emails
Tracking shipping data from more than 150+ carriers worldwide, including DHL, FedEx & DPD
Creating over 30 million reasons for people to fall in love with brands each day
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
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It’s all in a day’s work for us:
parcelLab is the leading Operations Experience Management platform globally
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Mission Critical: Evolve Your Operations
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Leveraging advanced software, robotics, and automation, Fabric’s solution empowers retailers to drastically improve their consumer experience while improving operational efficiency and driving costs down.
Founded in 2015, Fabric has raised $138 million to date and is backed by Aleph, Corner Ventures, Canada Pension Plan Investment Board (CPPIB), Evolv (Kraft Heinz), Innovation Endeavors, La Maison, Playground Ventures, and Temasek.
With offices in New York City, Atlanta and Tel Aviv, Fabric is constantly growing with over 200 team members globally and 20 sites under development/contract, including four operational micro-fulfillment centers.
Fabric continues its rapid expansion and plans to continue rolling out its operations in key urban locations, as it realizes its mission, to bring brands and online shoppers closer.
Fabric enables retailers to offer same-day delivery at profitable unit economics, empowering retailers to drive revenue and customer loyalty with a network of micro-fulfillment centers that serve as local inventory hubs, close to end-customers.
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The SPS full-service solution includes everything you need to connect with your trading partners and optimize supply chain transactions with your SAP system.
With SPS Commerce, you can join 600+ SAP EDI customers in gaining a full-service native integration solution allowing you to:
“Our decision to partner with SPS Commerce has resulted in the elimination of our EDI backlog, reduced IT costs, and increased efficiencies in serving our retail customers.”
– Chris Rousseau, SVP of Information Technology
at Callaway
Eliminate mapping struggles with a single connection
to SPS that ensures ongoing EDI compliance with all trading partners
Gain efficiency and scalability by automating processes using business rules unique to your organization
Save time on data entry and audits by automatically transferring data into and out of your SAP system
Minimize risks and costly errors by correcting errors before they reach your ERP system
Boost visibility across your business with insight into every EDI transaction and document
Leverage fixed and known pricing to stay within budget
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If you’re migrating your ERP to SAP, you need an efficient way to handle your EDI needs. Our experts can help align your EDI with your digital transformation goals.
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An iVend Retail setup can range from a single outlet to a multi-geography store environment, with complete integration of day-to-day operations. Together, iVend Retail and SAP ERP help retailers grow their customer base and increase profits by moving to a single, real-time platform. Gain insights into customer behavior; anticipate demand; manage inventory; and deliver personalized, omnichannel offers and services — wherever your customers choose to engage.
Customer Success Story — MonkeySports, Inc.
Challenges
Outdated Point of Sale (POS) system resulting in slow processes
Inefficient transaction processing often resulting in missing transactions
No integration between POS and SAP Business One
No ability to offer a loyalty program and other promotions
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Solution
iVend Retail provided MonkeySports a reliable retail solution enabling them to streamline their operations; and more importantly, it worked alongside their SAP Business One solution.
iVend Retail gives the management team at MonkeySports access to centralized data from all sales channels with real-time visibility into sales and inventory data, and a common inventory pool for managing their multiple stores.
iVend Retail paired with SAP ERP provides an end-to-end, omnichannel retail management solution that covers everything from POS to back office to head office operations.
80% of retailer needs change every year. Learn how iVend Retail can help you meet shopper demands and remain competitive.
"Our decision to invest in iVend Retail has allowed our MonkeySports to grow. iVend Retail offers a wealth of omnichannel capabilities and we hope to take advantage of these solutions in the future." Justin Baribault, MonkeySports, Inc.
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7 Must-Have Digital Transformations Initiatives for 2021
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Global brands and retailers rely on the Eversight platform to optimize pricing in response to market conditions and to deliver higher ROI on promotional spend. Eversight’s Pricing Suite and Offer Innovation Suite solutions are driving strong margin and sales volume improvements for leading companies such as Coca-Cola, Frito-Lay, Raley’s, and Schnucks. Founded in 2013, Eversight is headquartered in Palo Alto, California.
One leading CPG company wanted to augment trade guidance with experimentation. Offer Innovation was implemented at scale and continuously uncovered new higher performing promotions that resonated with shoppers providing an “outside-in” view of shopper behavior. This insight was targeted by customer, geography, brand, product, season, among a variety of other dimensions. The field was empowered to execute on current, correct, and complete trade guidance by leveraging guidelines that informed the annual trade planning process.
This resulted in:
+3.7% in total sales
+23% higher sales lift over non-Eversight events
+53% higher unit lift over non-Eversight events
Eversight is the recognized leader in AI-powered pricing and promotions.
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Whatever your needs — an iron-clad business case before software selection, an SAP® S/4HANA implementation, or services and support to transition post-go-live — we can help.
Business Consulting
We ensure that our clients have the right solutions at the right cost and maximize the business benefits of their SAP software investments.
Whether you are looking for a Cloud or hybrid implementation or extending an existing solution, we can help.
We can help you whether you require post go-live support, optimization, or evolution services.
Implementation Services
Support & Sustainment Services
It’s the experience that matters. At Rizing, we have deep expertise in retail and a passion for empowering organizations to unlock the intelligent enterprise with cloud technologies from SAP and cutting-edge products, like LifeCycle Pricing®, from our own developers who understand your unique needs. We deliver on our promises with end-to-end services for every stage of your transformation.
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How to Engage Customers: A Digital Reset
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C2RO PERCEIVE™ is enabling data-driven decision making, optimization of operations, and transformation of physical facilities into safe, engaging, and immersive environments for visitors.
C2RO PERCEIVE™ re-uses the existing surveillance cameras to analyze customer behavior and develop demographically classified journeys even in large physical spaces where there are significant gaps in coverage, without using biometric data.
Customer Success Story — GLOBAL CONVENIENCE STORE BRAND
Increasing $ per SqFt by 10% in COVID age
With over 15k locations across North America and Europe, this convenience retail customer has been tackling the COVID-19 challenge and has seen performance across locations diverge. They were seeking a solution that could help them make data-driven changes.
THE CHALLENGE
In many locations the revenue per square foot was well below target. The retailer needed to understand how customer flow related to product placement and transactions. Traditional heatmaps didn’t provide the insights that were needed because they could not isolate visitor journeys from daily staff traffic.
THE RESULT
C2RO PERCEIVE™ accurately separated staff traffic from visitor traffic and allowed the customer to understand how the flow led to gaps in impulse transactions. By changing layout and product placement, revenue per square foot increased by 10% across several target locations.
Transforming the Physical World into Actionable Data
SELECTED CLIENT LIST
Couche-Tard
Passy Plaza
Primor
Lillenium
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Future-Proofing Your Supply Chain
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OneRail perfects the final mile for the world’s largest brands, driving revenue, operational efficiencies and higher margins with a responsive customer experience.
With smart automation and 100% visibility, OneRail optimizes your supply chain to:
– Seamlessly Meet Omnichannel Demand
– Reduce Operating Expenses up to 70%
– Increase Fulfillment Speed by 35%
– Benefit from 100% Price Predictability
About OneRail
Headquartered in Orlando, Florida, OneRail is a leading omnichannel fulfillment platform. Its network of 7MM couriers and exceptional CX streamline final mile logistics, meeting delivery demand and improving dependability, speed and cost.
USA-BASED LOGISTICS MANAGEMENT
OneRail's 24/7 USA-based customer experience team maintains control tower visibility over every vehicle, managing exceptions in real time for an average 98.6% on-time rate.
CONNECTED COURIER CAPACITY
Get instant access to our trusted network
of 7MM+ drivers to support your own fleet.
Your products are in good hands from dispatch
to doorstep.
INTUITIVE API
The adaptable, scalable solution easily integrates with E-Commerce systems, intelligently matching each delivery with the best courier who can meet the desired speed at the lowest price.
3 Solutions in 1:
SELECTED CLIENT LIST
American Tire Distributors
Advance Auto Parts
Tractor Supply Co.
Menards
TBC Corporation
Milton CAT
Faster Fulfillment, Serious Savings
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If the past year has taught us anything, it is that major supply chain disruptions can, and do, happen. And whether you are a supplier, a retailer or a consumer, the fallout from these disruptions can be devastating. Advanced technologies and tools such as predictive analytics, artificial intelligence, and machine learning can help companies recognize potential supply chain issues before they occur and implement strategies to minimize the impact.
Utilizing these tools requires a solid foundation such as SAP S/4HANA and a consulting firm that truly understands today’s supply chain challenges. Applexus Technologies has the skills and experience to enable an intelligent and responsive supply chain by optimizing business processes and providing contextual insights through embedded analytics. A proven track record of implementing SAP S/4HANA solutions, complemented by industry-specific IP assets, pre-configured SAP packages, methodology and add-on solutions is what sets Applexus apart from the competition and helps their customers:
Our industry recognized, market-leading analytics practice helps companies use AI and predictive analytics to forecast demand and minimize supply chain disruptions. Along with our deep functional and technical experience with S/4HANA and supply chain business processes, Applexus can help you future-proof your supply chain.
About Applexus
Applexus is a global technology firm and SAP Gold-level partner specializing in advisory, implementation, and management of SAP S/4HANA and analytics solutions across retail, fashion, consumer goods, life sciences and manufacturing industries. The Applexus-SAP partnership runs deep and covers many solutions and business areas that help companies run better with SAP.
Deliver a superior user experience
Automate processes to optimize the supply chain and drive up productivity
Infuse actionable insights to identify and minimize supply chain disruptions
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Applexus is a global technology firm, headquartered in Seattle, offering SAP-focused business consulting, technology services and innovative products to deliver the promise of a digital supply chain to their customers.
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The world of retail is changing at an accelerated pace, especially in light of the sudden and drastic changes brought about by the COVID-19 pandemic. The “build it and they will come” mentality is gone; retailers need to give consumers a reason to shop their brick and mortar and/or online stores. Consumers are demanding flexibility in when, where and how they shop and expect to find the products they want in stock when they want them. Retailers need to respond to these demands with innovative solutions while minimizing added expenses and preserving margins.
Enter SimpleRetail, a next-generation, mobile-based, seamless shopping experience built to engage customers across all channels (in-store, click-and-collect, home delivery and digital self-service) with innovative features such as smart product recommendations, customer loyalty, clienteling and more. Powered by AI, SimpleRetail includes features to optimize and support store operations and store associates, making you more efficient and better equipped to meet fluctuating consumer demand. Best of all, SimpleRetail can be quickly and seamlessly integrated with most leading ERP solutions and applications including over 50 pre-built SAP interfaces.
For more information, visit www.applexus.com or www.mysimpleretail.com or read this SimpleRetail blog. You can also watch a recent webinar, How to Win in the New Retail Normal by clicking here.
About Applexus
Applexus is a global technology firm and SAP Gold-level partner specializing in advisory, implementation, and management of SAP S/4HANA and analytics solutions across retail, fashion, consumer goods, life sciences and manufacturing industries. The Applexus-SAP partnership runs deep and covers many solutions and business areas that help companies run better with SAP.
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Making
online local
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