The State of the Small Operator:
Bouncing Back
After a difficult pandemic-depressed year, the convenience store industry’s single-store owners and small chains are bullish on 2021, but some plan to throw in the towel.
Like their larger chain brethren, the majority of operators of single-store and small-chain convenience stores are seeing their sales and profits bounce back this year after a difficult pandemic-depressed year in 2020. However, the past 18 stressful months have given a significant number of small operators (1-20 stores) pause about the future of their businesses. Our second-annual State of the Small Operator special report assesses the performance of these smaller players vs. the overall industry, and spotlights the ways in which they are rising above hard times.
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One of our best years ever
Better than in 2020
About the same as 2020
Slightly lower than 2020
Significantly lower than 2020
