Credit Unions - brochure

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ADVANCE YOUR MEMBERS’ EXPERIENCE

TIMES KEEP CHANGING. BUT WHAT ABOUT YOUR STRATEGY?

As members demand even more speed, convenience and flexibility from credit unions, you’ll be feeling the pressure to perform. How do you continue to provide groundbreaking banking experiences your members can count on? What will it take to keep raising the bar?

Capgemini, 2022 World Retail Banking Report

By digitally transforming your credit union from front to back, you can advance your member experience.

A MODERN OPERATING MODEL IS THE ANSWER

Legacy tech not only costs more to maintain, but also slows down time to market for new products. You need to go digital – fast.

REINVENT EVERYTHING

Our ecosystem of flexible, open tech will continuously adapt to meet your fast-changing needs – and help reduce costs and risk with preconfigured solutions.

SPEED UP YOUR TRANSFORMATION WITH FIS

Receivables: Cash Flow Ecosystem

FIS FOR CREDIT UNIONS

Enterprise payments

Cards and money movement

Compliance, fraud prevention and security

Wealth and retirement

Member channels and communications

Lending and leasing

Core banking

Hover and click to discover more . . .

With all the primary records of members, accounts and transactions, the core system remains the beating heart of the bank. But cores are increasingly expected to work harder than ever and interact with members in real time, 24/7, on any device. Can your core handle the pressure to deliver a consistently compelling member experience?

CORE BANKING

Drive digital transformation to the core.

Add more value with every loan and lease.

LENDING AND LEASING

Why would your members bank anywhere else?

member CHANNELS AND COMMUNICATIONS

Don’t let legacy tech hold you back.

WEALTH AND RETIREMENT

What’s not to like?

COMPLIANCE, FRAUD PREVENTION AND SECURITY

Who said digitization doesn’t pay off?

ENTERPRISE PAYMENTS

Let’s keep changing how money moves.

CARDS AND MONEY MOVEMENT

As your digital transformation continues, FIS® can help you pivot to new market and member demands, and give you the tools to stay agile, efficient and ahead of your competitors.

YOUR CREDIT UNION, TRANSFORMED FROM FRONT TO BACK

Modernize your operations

Empower your business

Exceed your members’ expectations

of customers say on-demand banking could motivate them to switch to a “new age” FI

of the world’s leading banks

Enabling

of credit unions rely on FIS solutions

in North America

credit unions served

Moving

Challenge

Our integrated, scalable core banking solutions empower larger credit unions to to make data-informed decisions and create next-generation products that exceed members’ expectations. Now you can seamlessly manage banking activity across all channels and slash risks, costs and time to market for third-party integrations and new products. We also offer modern core platforms especially for smaller credit unions. With intuitive navigation and proven functionality, they help you deliver products and services that members can take anywhere.

solution

Become even more efficient, agile and customer-centric, so you can support new business models and respond to evolving member needs quickly, easily and cost effectively.

payoff

solution

Challenge

Streamline your operations with flexible AI-powered technology and gain new business opportunities by driving faster, deeper risk analytics and delivering a superior member experience across multiple channels.

For lending and leasing, we can help you expand your digital channels, automate workflow and better connect processes. Through buy now, pay later or embedded finance solutions, you can provide credit at the point of need. With our single modular platform for commercial lending, you can get a 360° view of members and assess credit risk in detail across your portfolio. And with integrated components, an end-to-end platform or a managed service for asset finance, you can support the whole leasing journey seamlessly and easily configure our technology to your needs.

Whether you’re lending to businesses or consumers, or leasing vehicles or equipment, your members expect fast, convenient access to finance precisely when they need it. But as well as accelerating decision time with technology, you need a complete picture of your members – not easy when data and business processes are fragmented across systems.

Optimize the member experience at every touchpoint and keep both retail consumers and businesses coming back for more.

payoff

Across your member channels, from branches and call centers to mobile, we’ll help you streamline and simplify your digital processes and keep them secure. We provide a single, flexible platform for your assisted and unassisted channels to deliver a seamless member experience on any channel or device. We also offer easily integrated solutions for the nuts and bolts of your digital services, including account opening, e-signatures and chatbots. Plus, we’ll help you unlock insights from your transaction data to better target your member communications.

solution

However members choose to access your services, you need to make their experience easy, smooth and safe. Digital channels will deliver, but only if you keep processes simple. And though you’ll get a wealth of transaction data in return, how can all that detail help you better understand your members and communicate effectively with them?

Challenge

Succeed in an ultra-competitive market, accelerate growth and simplify compliance.

payoff

We deliver modern wealth and retirement solutions that give you the scalable and flexible technology you need to acquire, grow and manage investment assets and cater for every type of retirement plan and regulatory requirement. Through as-a-service solutions, we can manage and continually develop that technology on your behalf, so you can rapidly add new services and integrate new partners. But whatever operating model you choose, we’ll transform how you connect with your members and help you keep up with their shifting demands.

solution

With more generations of wealth owners to serve, your wealth management and retirement teams need to offer personalized and frictionless services that meet the needs of different member demographics. Advanced digital capabilities are critical to adding value for investors and providing retirement plans that drive engagement, loyalty and growth.

Challenge

Keep regulators, auditors and members happy with processes that are always compliant and safe, but fast and frictionless too.

payoff

With award-winning RegTech, we bring together data, technology, expertise and services to keep you secure and help you consistently achieve compliance. We provide an AI-powered platform that solves multiple regulatory challenges, including anti-money laundering and communications surveillance. As well as keeping you ahead of regulations, it delivers a clear view of all your risks for more confident decisions. And with fraud solutions, we make sure you strike the right balance between minimizing fraud and providing a seamless member experience.

solution

Whether in the form of cybercrime, money laundering, fraud or market abuse, financial crime is a constant threat that needs careful surveillance, not least to comply with regulations. But with vast and disparate sets of data to manage, do you have enough visibility to stay on top of security risks and demonstrate compliant processes across your business?

Challenge

Give your members even more new ways to pay and get paid – and continually improve their experience without overburdening your operations or increasing your risks and costs.

payoff

With ever-expanding global reach and diverse capabilities, we simplify money movement for your organization to help you create fast, effortless and frictionless omnichannel experiences across retail and business interactions. We support real-time, push-to-card and automated clearing house payments in over 50 countries, with localized flexible funding and settlement in local currencies. And as well as handling most digital payment methods, we provide modern solutions for debit, credit and loyalty card issuing, processing, marketing and fraud protection.

solution

From cards and instant transfers to digital wallets, there are more ways to move money than ever and the traditional lines between banking, payments and commerce are dissolving. But convenience for members can also mean operational complexity – and to process all those transaction types, you need the right combination of technology and expertise.

Challenge

Give your customers the payment experience they expect, be the first to market with added-value services and choose your preferred deployment option – from private cloud to a fully managed service.

payoff

Rather than taking a “big-bang” approach to updating your enterprise payments architecture, we can help you modernize in stages, using cloud-native technology and APIs to introduce new, transparent, simplified and automated payment systems at your own pace. Our enterprise payment solutions consolidate international and domestic payments, and help you manage payment processes from customer interaction, order management and payment execution to fraud management.

solution

With customers expecting increasingly sophisticated digital experiences, financial institutions can no longer afford to delay the modernization of enterprise payments. But when you’re faced with legacy technology and siloed systems, a full-scale transformation that replaces all of your existing infrastructure in one go can take years to complete.

Challenge

World’s fintech player

Processing trillion annually

Modernize core banking

Take payment processing to the next level

Stay compliant and safe

Bring new value to wealth management

Make money move smoothly

Empower your members

Digitize the lending and leasing life cycle

Get in touch

Wherever your operations need modernizing, we can help you keep advancing your fintech. Why stop now?

TOTAL TRANSFORMATION, TARGETING YOUR NEEDS

from systems and processes right across your operations

remove friction

with fintech that’s innovative, stable and secure

UNLOCK POTENTIAL

by evolving along with – or ahead of – member expectations

STAY COMPETITIVE

Our advanced solutions have won awards and analyst approval across the financial services industry.

trusted by experts

$10

Let's talk

actuarial modeling solution of the year

Best cash and treasury management solution

IFRS 17 SOLUTION OF THE YEAR

BEST-IN-CLASS PROVIDER FOR INVESTMENT ACCUNTING

Download the PDF version

SOLUTIONS FOR CREDIT UNIONS

Operations and managed services

Trading and investing

Treasury, risk and cash flow

Stay ahead without the headaches.

Get faster access to the latest versions of our solutions and the most advanced features around the clock, wherever your team is based. And through a transformed back office, achieve a best-in-class member experience and reduce your total cost of operations.

payoff

Digital technology is our business. As well as providing your solutions, we can host, monitor, maintain and test them in a secure cloud environment, which we’ll design and continually optimize to meet your unique needs. We also can help streamline your back-office operations, bringing together expert knowledge and premier tools to redesign workflows, reduce manual intervention and optimize efficiency. And through banking as a service, we can help you create new revenue streams by delivering embedded finance capabilities to non-financial firms.

solution

Your operations don’t run themselves – but don't you wish they would? With too many fragmented systems and manual processes to manage, your software also needs constant maintenance – and providing and running your own hardware can easily overstretch capital. You need digital technology to fire on all cylinders and drive innovation without draining your resources.

Challenge

OPERATIONS AND MANAGED SERVICES

Don’t just react to change – expect it.

Anticipate change throughout the investment life cycle, accelerate your time to market and better serve your customers, while staying on top of risk and regulation.

payoff

We have the vast experience, the depth and breadth of knowledge and the powerful technology to modernize, unify and simplify your trading and investment operations – from front to back and across all asset classes. We provide innovative trading solutions that allow you to combat volatility with real-time controls, rich insight and reliable connectivity. We enable you to streamline securities lending with AI-driven technology. Plus, our derivatives clearing solutions will integrate seamlessly with your ecosystem for strength, scale and security.

solution

New asset classes like cryptocurrency. Fresh mindsets like ESG. Frequent volatility, mounting cyberthreats and constant risk. Few things change as fast and furiously as the complex world of trading and investing. And all the while, you need to meet the needs of increasingly sophisticated investors and meet heightened regulatory requirements.

Challenge

TRADING AND INVESTING

Take control of cash and risk.

Improve visibility while driving down costs and risk, get an instant snapshot of global positions and align risk, treasury and finance for effective balance sheet optimization.

payoff

Delivered from the cloud, our modern, powerful yet easy-to-use treasury solution provides the automation, controls and analytics you need to manage simple and complex treasury requirements, from basic cash positioning, bank account administration and payments processing to foreign exchange and hedge accounting. For a centralized view of your balance sheet and consistent regulatory compliance, we also offer preconfigured solutions for balance sheet and capital management, which are quick and easy to set up but will flex to new needs as you grow.

solution

Today’s treasuries are under pressure to handle high volumes of payments in multiple formats and manage constant cost constraints, volatility and regulatory requirements. But with outdated and fragmented systems, it can be hard to ensure real-time cash visibility and a complete view of risk, liquidity, capital and profitability.

Challenge

TREASURY, RISK AND CASH FLOW

Win back time for your business

Streamline investment operations

Transform treasury and risk management

years serving credit unions

Moving

Operations and managed services

Treasury, risk and cash flow

Transform treasury and risk management

Win back time for your business

Stay ahead without the headaches.

payoff

solution

Challenge

OPERATIONS AND MANAGED SERVICES

Take control of cash and risk.

Improve visibility while driving down costs and risk, get an instant snapshot of global positions and align risk, treasury and finance for effective balance sheet optimization.

payoff

solution

Today’s treasuries are under pressure to handle high volumes of payments in multiple formats and manage new asset classes and constant cost constraints, volatility and regulatory requirements. But with outdated and fragmented systems, it can be hard to ensure real-time cash visibility and a complete view of risk, liquidity, capital and profitability.

Challenge

TREASURY, RISK AND CASH FLOW

Click here for all the latest on how we help firms like yours succeed.

credit unions served

Moving

of credit unions rely on FIS solutions

in North America

of credit unions rely on FIS solutions

in North America

Capgemini, 2022 World Retail Banking Report

of customers say on-demand banking could motivate them to switch to a “new age” FI