See what’s trending
Digital transformation is helping government agencies fulfill their mission while balancing economic uncertainty and risk.
MOBILIZING ESSENTIAL SERVICES
Five trends shaping operations for government agencies
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contents
Powering electronic benefits transfer
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Managing liquidity
3
Optimizing payments
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Enhancing customer experiences
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Controlling risk and fraud
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The cryptocurrency opportunity
Improve visibility and control: Drive ROI with digital treasury management solutions that unlock efficiencies and savings.
Facing tight budgets and rising costs, government agencies need full visibility into cash flow to efficiently manage liquidity and risk. Fragmented data, disparate workflows, manual reporting and lack of transparency make it difficult to structure effective funding and investment strategies.
MANAGING LIQUIDITY
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FIS can help
FIS facilitates treasury management: Get a snapshot of global risk and liquidity positions in real time with our single treasury hub:
"Digitally transformed operating models will support long term growth and success." – Jason Baldesare, VP, Enterprise Strategy, Capital Markets, FIS
three Reasons Why Digital Operating Models Are the Future
Treasury and Risk Manager (Quantum and Integrity )
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Best Cash & Treasury Management Solution for 5 Consecutive Years
Government agencies are increasingly asked to do more with less. Any inefficiency in payments, whether paying vendors, billing and paying residents, delivering EBT funds or accepting payments, could compromise your ability to fulfill your mission. Without a centralized and standardized payments strategy, you may face greater liability and higher payment processing costs.
OPTIMIZING PAYMENTS
Ease payments processes: Unify payments via a single, centralized system.
FIS drives connectivity: Streamline payments and increase operational efficiencies with:
Payment Hub (Enterprise and Standard Edition) GETPAID Integrated Payables
POWERING ELECTRONIC BENEFITS TRANSFER
Electronic Benefits Transfer (EBT) is a critical system for delivering government benefits for programs like Supplemental Nutrition Assistance Program (SNAP). By transitioning from traditional magnetic stripe cards to contactless EMV chip cards, government agencies can help ensure benefits are delivered to residents in a more secure and efficient manner.
FIS is the SNAP EBT processor for 31 state agencies supporting a total of 13.6M households.
Improve benefits distribution: Better serve your residents by delivering benefits more effectively and securely.
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FIS leads in EBT processing: FIS offers leading technology that increases transparency, accessibility and security with:
EBT Processing Services EMV Chip Cards SecurLOCK Block
Government agencies are entrusted to deliver services effectively and safely while upholding transparency, accessibility and security standards. Mitigating threats to preserve the value of your services requires embedding comprehensive risk management practices into your operations.
CONTROLLING RISK AND FRAUD
Protect your agency: Implement a solid strategy that addresses current risks and increases your responsiveness.
FIS helps you get ahead of risk: Assess and minimize risk by modernizing your technology through FIS Business Operations and Technology Solutions (BOTS):
In the last three years, FIS has invested more than $200M in building out our risk, security and compliance capabilities.
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Managed IT Managed XDR Climate Risk Modeler
In the last three years, FIS has invested more than $200M in risk, security and compliance capabilities and partners with leading organizations to defend against cyberattacks.
ENHANCING THE CUSTOMER EXPERIENCE
Many people count on you to follow through with the services and programs you provide. Whether you’re sending rebates to residents, paying a vendor or accepting tax payments, building flexibility and personalization into the process improves the customer experience and helps build public trust in your agency.
Offer a consistent experience: Improve communication and make your services and programs easier for people to navigate.
FIS facilitates personalization: Enable your employees to communicate with residents according to their payment preferences with:
Print and Mail FIS Prepaid Solutions
FIS named 2023 Global Outsourcing 100 leader by IAOP® for the fourth consecutive year.
Modernize your agency
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How can digital transformation help your agency deliver benefits more effectively while remaining agile and adaptable to change? Working with a trusted partner is the key. FIS provides financial technology solutions to government agencies in 45 U.S. states and territories and 91 U.S. cities. We empower you with innovative technology that creates value, fuels efficiency and simplifies the complexities of compliance – all while ensuring security remains at the heart of your operations.
CHANGE HAPPENS FAST. FIS WORKS FASTER
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About FIS
FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, absolute performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index.
Securities and investments
Crypto and digital assets are here and expanding in all directions – but uncertainty remains over how crypto can plug into traditional financial institutions’ existing operations and technology platforms. While retail investors can easily trade crypto or NFTs, the picture is more complex for institutional investors. The time to think about crypto is now.
of investment banks and
38%
of brokers are prioritizing trading support for digital assets
33%
FIS Readiness Report 2021
FIS powers four out of the five top crypto exchanges?
Did you know?
Capitalize on new growth opportunities: Tap into crypto and digital assets securely, and get an easy head start on your transformational journey – from day one to full maturity.
FIS has embraced crypto: Our solutions help you navigate the bridge between traditional and digital assets swiftly and securely. We simplify the complex with integrated technology and solutions for trading, investment operations and processing, bringing you a frictionless experience.
"Clients are seeking to process digital assets inside traditional asset platforms." – John Avery, VP, Enterprise Strategy, FIS
The Future of Digital Assets in Capital Markets
