FIS Gives Back Report 2023

2023 FIS GIVING BACK REPORT

Introduction

What does it mean to be a responsible corporate citizen in a world that needs so much? At FIS, that’s a question that goes to the heart of our core values as a company. We know it’s not enough to provide the financial technology solutions to power every business in the world. We need to be actively engaged in addressing critical needs in the communities where we live and work. Those needs are many and growing: financial illiteracy, the many problems stemming from poverty and income inequality, economic dislocation from wars and geopolitical conflicts, disease and natural disasters, to name a few. FIS is committed to using our resources in a balanced, responsible way to help make the world a better place. As part of our core value of Be the Change, we support a range of philanthropic and community projects driven from the corporate, local office and grassroots employee level. In 2023, this included food and school supply drives, charitable walks and events, disaster aid, fundraising for cancer research, financial literacy and education, and professional mentoring programs. We believe that being the change requires more than our financial resources. In 2023, our employees utilized tens of thousands of hours in company-provided volunteer time to actively participate in giving back programs in their communities. This is on top of the countless hours of philanthropic work done on their own time outside of work.

The 2023 FIS Giving Back Report highlights the many ways that FIS and our employees are devoting our time, talents and resources toward building a more inclusive, diverse, sustainable society. This report is a valuable companion piece to our annual Global Sustainability Report, which highlights our ongoing efforts to protect our planet and advance sustainability through our comprehensive environmental, social and governance (ESG) program. The world will never be a perfect place. But by working together, we firmly believe we can make a difference, one community at a time. FIS is committed to doing our part.

Chief Executive Officer and President

Championing Local Action with Global Impact

FIS’ strategic Corporate Social Responsibility (CSR) program focuses on empowering our colleagues to act locally and collectively to make a global impact. We build a culture of giving back at FIS that benefits our communities by supporting important causes where our colleagues and clients live and work.

Supporting the Individual

Supporting the Individual Starting with the individual, FIS recognizes the interests and passions that drive many of our colleagues to champion causes they support in their local communities and beyond.

Rallying Each Location

Rallying Each Location The global CSR team, local office committees and facilities teams promote and recruit volunteers to champion initiatives designed to address local issues and make a lasting impact.

Aligning Regional Support

Aligning Regional Support Regional similarities in cultural, social and economic needs mean that local projects often dovetail together, uniting our collective actions to amplify the change.

Global Impact

Global Impact With a global perspective, the CSR team starts with individuals around the world, turning local action into regional and global impact to benefit all our communities.

hours, a 17% increase over 2022

32,397

individual charities

125+

employees volunteered

4,492

Contributed by employees to the FIS Cares colleague disaster relief program

$352k

Donated from FIS and the FIS Foundation to charities around the globe

$3.42M

Global volunteerism

total fis charitable giving

2023 results

looking back on our

countries

cities

122

A CONSISTENT FOCUS ON OUR 3Cs

FIS’ purpose is to advance the digital transformation of our financial economy. Driven by our purpose and core values, FIS continued to focus on our pillars, the 3Cs, to change our communities for the better.

Colleagues

FIS colleagues devoted their time, talents and resources to help communities thrive. They collectively supported our corporate areas of focus in a wide variety of giving back initiatives.

We worked to support our clients to not only keep their businesses running and better serve their customers, but also sought ways to partner with them for the advancement of our local communities.

Clients

FIS’ inclusive and diverse workforce united a tapestry of unique individuals who collaborated across departments and numerous communities to amplify their impact.

Communities

Our core values drive how FIS colleagues work together to deliver our purpose each and every day, always striving to: Our Be the Change core value encompasses our long-standing commitment to give back to the communities where we live and work. Through our giving back initiatives, we aim to make a positive impact on the world.

Win as One Team

Lead with Integrity

Be the Change

Learn more

local action, global impact

Our FIS colleagues partnered with several charities and organizations to help support their local communities through volunteerism and fundraising. Each effort is unique, but together their collective local actions made a global impact, improving the lives of thousands. Explore the stories from cities around the globe and discover how FIS employees gave back in 2023.

Colleagues

Atlanta, Georgia

Manila, Philippines

Christchurch, New Zealand

Philadelphia, Pennsylvania

Cincinnati, Ohio

Pune, India

Glasgow, U.K.

São Paulo, Brazil

Jacksonville, Florida

Sunrise, Florida

Johannesburg, South Africa

Atlanta, Georgia

The FIS Atlanta Pride inclusion network hosted a community service event at the Lost-n-Found Youth thrift store. FIS volunteers joined staff at the store to help process and sort donated items.

Christchurch, New Zealand

Supporting animal welfare, the FIS team cleared and cleaned a food shed, dismantled and disposed of a broken poultry shed, sprayed weeds and pressure-washed pathways.

FIS colleagues participated in the Salvation Army’s Angel Tree program by adopting an angel and purchasing gifts for children in need.

Sunrise, Florida

FIS colleagues in São Paulo collected donations of toys for young children, assisting a total of 270 families.

São Paulo, Brazil

Alongside the Seva Sahayog Foundation, FIS Pune team members hosted a session on menstrual cycle awareness for about 60 adolescent girls. The goal was to break down societal stigmas surrounding menstruation and provide comprehensive education on menstrual health.

Pune, India

The FIS Philadelphia team helped the Elmwood Park Zoo organize a storage closet and clean all of the items inside. A second team of FIS volunteers helped build a new fence on the grounds.

Philadelphia, Pennsylvania

FIS volunteers spent the afternoon preparing food for shelter animals and feeding over 150 shelter cats and dogs. Additionally, colleagues donated PHP90,000 worth of animal food and cleaning supplies.

Manila, Philippines

Colleagues donated supplies and their time to fix and paint the playground at the Rekgomoditswe Children’s Home in Sebokeng.

Johannesburg, South Africa

In FIS’ headquarter city, 50 colleagues came out to support a blood drive where each whole blood donation had the potential to save three lives.

Jacksonville, Florida

Over 100 Cincinnati volunteers supported the 16th Annual Mayor’s Corporate Challenge to accomplish projects vital to the city’s local parks by mulching trees, beds and playgrounds, and cleaning up litter throughout the park.

Cincinnati, Ohio

Communities

CHAMPIONING FINANCIAL INCLUSION AROUND THE GLOBE

At FIS, we’re more than just a fintech company; we’re pioneers at the forefront of championing financial inclusion worldwide. Our giving back mission is clear: to lift the underserved in our communities, equipping them with the tools, knowledge and opportunities to thrive financially. It’s not just about providing services; it’s about fostering a brighter, more inclusive future for everyone, regardless of their economic background. FINANCIAL LITERACY: THE CORNERSTONE OF EMPOWERMENT At the heart of achieving one's personal and business aspirations lies an essential skill set – understanding how money works. This knowledge is not just a tool; it's a vehicle for empowering individuals, especially our youth, to envision and build a brighter, more secure future. FIS’ commitment to financial literacy is activated through Junior Achievement to help systematically reengineer education and expand economic mobility and opportunity for all students. FIS supported programs in Jacksonville, Washington D.C., Milwaukee, Miami and Cleveland. FIS colleagues in Jacksonville delivered curriculum to KIPP high school students and mentored students in the Stock Market Challenge. The volunteers provided access to the tools, people and experiences the students needed to be prepared for real life in the real world. We empowered students with the skills, mindset and connections to unlock greater opportunities to build thriving communities.

In Washington D.C., our financial support helped over 150 students experience JA Finance Park, 3DE or JA’s entrepreneurship program. Finance Park is an innovation in experiential education designed to prepare the region’s youth for life and work in the real world. Before experiencing JA's one-of-a-kind, state-of-the-art Finance Park facility, middle school students first complete four weeks of in-classroom curriculum taught by their teacher. At the end of their classroom curriculum, students travel to JA Finance Park where they practice newly learned microeconomic concepts and experience firsthand the complexities of personal financial management as an earning, bill-paying adult for the day.

FIS also partners with several charities throughout India, with programs aligned to our goals for skill development, employment equality and digital and financial literacy.

At FIS’ headquarters in Jacksonville, Florida, colleagues launched the first mentoring session through Big Brothers & Big Sisters Beyond School Walls program. The program brought students from KIPP Bold City High School on campus to learn more about the corporate world, shadow various careers and connect with their mentor. Partnerships like these enrich the students’ education and preparation by providing meaningful and relevant workplace experiences.

CAREER DEVELOPMENT: BEYOND JUST A JOB We’re firm believers in the power of job training as a vehicle for economic elevation. By providing individuals with the skills and knowledge they need to succeed in the job market, we’re opening doors to careers that were once thought to be out of reach. It’s about creating pathways to sustainable livelihoods, where individuals aren’t just surviving; they’re thriving. FIS has established partnerships with The Prince’s Trust in the U.K. The partnership gives us a great opportunity to give back to young people, regardless their background, in their own local community and empower them with the tools they need to thrive and secure a fulfilling and sustainable job. In addition to the financial support from FIS, FIS colleagues have volunteered to raise awareness and funds (over £17,000) through multiple initiatives, including Palace to Palace, World of Work Program and the U.K. Three Peaks Challenge.

ACCESS TO SHELTER: A BASIC RIGHT A stable home environment forms the bedrock on which individuals can build a future. Partnering with organizations like Habitat for Humanity, we’ve set our sights on making access to shelter a reality for the many who have been left behind. By building homes, we’re doing more than just laying down bricks; we’re laying down hopes, dreams and the promise of a brighter tomorrow.

CHRISTEL HOUSE BANGALORE

Diverse teams bring a range of perspectives that are crucial for creative problem-solving and innovation. This diversity of thought leads to more effective decision-making and stronger, more inclusive products and solutions. Yet, despite the clear advantages, the path toward diversity in tech has been slow and fraught with hurdles. FIS has a clear focus on building STEM diversity and opportunities in the tech workforce. AMERICAN HEART ASSOCIATION – STEAM GOES RED The American Heart Association is working to engage more women in STEAM (Science, Technology, Engineering, Arts and Math) through STEAM Goes Red, which provides young women the chance to learn more about exciting STEAM career opportunities, find inspiration in the women executives paving the way, and network with career mentors who are passionate about guiding tomorrow’s leaders. The day-long event took place at FIS headquarters in downtown Jacksonville and gave student attendees an incredible opportunity to immerse themselves in STEAM. The STEAM Goes Red cohort gained firsthand experience, connected with inspiring professionals, learned about jobs they never knew they could have and walked away feeling like a whole new world of STEAM had been revealed – a world in which they can truly love their career and make a tremendous impact. More opportunities today mean more bright minds tackling the complex issues of tomorrow – in technology and beyond.

KIPP BOLD CITY HIGH SCHOOL – CYBERSECURITY CLASSROOM KIPP Bold City High School unveiled a cutting-edge Cybersecurity Room made possible through a collaborative effort with leading organizations: FIS, The Jim and Tabitha Furyk Foundation and the Jacksonville Jumbo Shrimp. The partnership between these organizations reflects a shared commitment to providing the students of Jacksonville with the resources and support they need to excel. The Cybersecurity Room boasts state-of-the-art technology, featuring over 25 seats and dedicated breakout rooms, designed to empower students with the knowledge and skills necessary for success in the rapidly evolving field of cybersecurity. The high-tech classroom also enhances the environment for students to complete a two-year cybersecurity curriculum. This program results in students earning a certification that can open doors to potential opportunities, including career possibilities at FIS.

EDUCATion

At FIS, we've witnessed firsthand how corporate support for educational initiatives can truly transform lives and, by extension, the future of work. Through our Adopt a School programs, donations for school supplies and partnering to develop comprehensive educational programs, we've equipped young minds with the tools for success, seeing a ripple effect that has the potential to uplift entire neighborhoods.

Jacksonville, Florida

Adopt A School Program FIS continued its Adopt a School program with KIPP Bold City High School. In addition to launching our first mentoring cohort with 23 Big Brothers and Big Sisters, FIS, along with Jacksonville Jumbo Shrimp and Furyk Foundation, successfully opened a state-of-the-art Cybersecurity Classroom for students. Additionally, we continued to support back-to-school kits, career fairs, exam support packs and Junior Achievement programs.

community development

GIVING BACK – FEEDING THE WORLD 2.0

Conflict, economic shocks, climate extremes and soaring fertilizer prices have combined to create a food crisis of unprecedented proportions. FIS joined forces to help #endhunger, raising over $10,000 for the World Central Kitchen and Maui relief efforts and hosting a number of food-related giving back events.

building stronger communities

By addressing local needs

Communities

LEUKEMIA AND LYMPHOMA (LLS) FIS has partnered with LLS for 12 years, and in that time and through multiple campaigns, close to $3.5 million has been raised for blood cancer research. In Cincinnati alone, FIS colleagues raised over $17,500 for LLS and had a team of 35 registered walkers for the Light the Night Walk.

Pancreatic Cancer Action Network (PanCAN) Team FIS participated in its first PurpleStride in 2017. With support from FIS St. Pete campus employees and FIS colleagues around the country, to date, Team FIS has raised over $35,000 to fight pancreatic cancer. In support of PanCAN, employees participate in an annual walk, work as event day volunteers, help with campus fundraisers and donate to the team.

The DONNA FIS colleagues not only participated in the run, but they volunteered their time to help at the DONNA Marathon Weekend in Jacksonville Beach. Runners raised over $35,000 to support women as they battle breast cancer, helping make financial and family decisions easier for those going through this battle. The funds raised and the hours volunteered demonstrate Team FIS’ commitment to fulfill the mission to help end breast cancer and support those battling it on their journey.

NATIONAL SCIENCE DAY CELEBRATION WITH SEVA SAHAYOG As part of our partnership with Sahayog, FIS colleagues joined the NGO in Pune to celebrate National Science Day with local 5th and 6th grade female students. Volunteers helped teach about the solar system and static electricity, plus they helped lead sessions on personality development, soft skills and using the digital library sponsored by FIS.

Each of us holds a piece of the puzzle to safeguarding the future of our environment. Actions we take in our neighborhoods have the power to ripple across the globe. FIS fosters volunteerism as a path to planetary protection. When we come together as a community, our efforts are amplified beyond borders.

Environment

Health and human services

The actions taken by FIS colleagues are small steps toward a larger goal of universal well-being. These stories of compassion, hope and kindness each contribute to a stronger, healthier society. Our impact is measured by the lives we touch, and here are some exemplary ways our colleagues have made a difference. HELPAGE INDIA HelpAge India is an organization that works for “the cause and care of disadvantaged people to improve their quality of life.” It works through 26 state offices across India, running numerous programs on the ground, addressing the needs of the elderly and advocating for their rights. Their initiatives include Mobile Healthcare units which visited underserved communities and where our FIS colleagues assisted patients with paperwork, aided during the check-in process, and helped the doctor perform blood pressure checks and the pharmacist distribute medications.

clients

partnering

with our clients

FIS CLIENT APPRECIATION GIVE BACK DAYS

Continuing our renewed commitment to Client-Centricity, FIS hosted giving back events alongside our clients for the second year. These volunteer events were held in Jacksonville, Milwaukee and Gateshead, and they underscore our commitment to one of FIS’ core values – helping our communities thrive. By joining together with clients, we collectively helped those in need and built a stronger community where we all live and work.

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WHAT WE DO

Letter FROM OUR CEO

Giving Back to Our 3Cs

Our Giving Back Primary Focus

Giving Back Further

Local action, global impact

A CONSISTENT FOCUS ON OUR 3Cs

GIVING BACK TO OUR 3Cs

introduction

Financial inclusion and stem diversity

our giving back primary focus

Partnering

Additional charitable focus areas

Giving back further

Colleagues in Cumbernauld hosted a food and selection box appeal. All 24 food bags and 81 selection boxes were donated to the local Salvation Army and The Craighalbert Centre for Children with Motor Disabilities.

Glasgow, U.K.

FIS team members hosted a soft skill session and assisted with career guidance.

SAMARTHANAM CHENNAI

Volunteers provided skill development for visually and physically disabled students.

SEVA SAHAYOG PUNE

Colleagues participated in science experiments and provided computer lab support.

CINCINNATI, OHIO

JACKSONVILLE, FLORIDA

MILWAUKEE, WISCONSIN

CHRISTCHURCH, NEW ZEALAND

THE IMPERATIVE FOR DIVERSITY IN STEM

SAMARTHANAM – DIGITAL RESOURCE CENTERS AND MINI SCIENCE CENTERS FIS recently signed an agreement with Samarthanam in Pune, India, to improve 20 government-aided schools, ensuring that students have better and more innovative learning facilities and experiences. Through the partnership, digital resource centers and mini science centers will be built, digital academic books will be compiled for reference, and teachers will be trained on the new digital technology.

of waste collected

75 kgs

Taguig City, Philippines

of waste collected

100 kgs

Paris, France

of waste collected

100 kgs

Miramar, Florida

of waste collected

136 kgs

New Delhi, India

of waste collected

100 kgs

Mumbai, India

of waste collected

500 kgs

Munich, Germany

of waste collected

500 kgs

Manchester, England

of waste collected

122 kgs

London, England

of waste collected

300 kgs

Denver, Colorado

of waste collected

300 kgs

Little Rock, Arkansas

of waste collected

200 kgs

Milwaukee, Wisconsin

of waste collected

300 kgs

Jacksonville, Florida

PAWS – QUEZON CITY, PHILIPPINES FIS volunteers prepared food for shelter animals, fed over 150 shelter cats and dogs, cleaned common areas within the shelter and read to the animals who needed help socializing. PHP90,000 worth of animal food, cleaning supplies and additional in-kind donations were collected and donated from FIS colleagues.

CRY – DELHI/GURUGRAM AND MUMBAI FIS supported Child Rights and You (CRY) to help children in underserved communities not only learn about career choices but also gender equality, by sponsoring programs that encourage young girls to join sports like soccer, which have been historically male only.

FIS TEAM BLENDS FITNESS AND PHILANTHROPY FOR THE TERRY FOX FOUNDATION Fifty-four FIS colleagues took part in a step challenge and contributed in their own unique ways by walking, jogging, cycling, dancing, playing tennis, lifting weights, etc., in support of cancer research. The team collectively took over 15 million steps, which led them on a virtual journey around the globe, and their steps earned $200 for cancer research.

Educational Programs and School Enhancements Throughout India, FIS partnered with several NGOs to empower young people and provide the best education possible: Smile Foundation – Provides quality education to underprivileged students in government schools. Christel House – Sponsored hundreds of socially and economically challenged students. CRY – Supported “Bridge to School” to help bring back students who have dropped out, along with a support program for children that uses digital tools and mental health resources.

India

Gator Bowl Charities MVT (Most Valuable Teacher) Initiative The TaxSlayer Gator Bowl partnered with FIS and the College Football Playoff Foundation to honor our MVTs (Most Valuable Teachers). Each week throughout the college football season, a deserving local teacher received $1,000 to use in their classroom. In addition to the $1,000, all teachers recognized throughout the fall were invited to attend the TaxSlayer Gator Bowl to be honored on field during the game. Additionally, many colleagues teamed up to collect supplies and raise funds for underserved students.

Childhope Foundation FIS volunteers played traditional Filipino games with local children and donated PHP60,000, plus over 265 school kits and other supplies.

Manila, Philippines

Legambiente The FIS team volunteered at Paolo Pini Park in north Milan for the “Save the Queen” project. They cleared land to make way for new growth, made a series of compost rings from fallen leaves to provide nutrients for the trees and replanted various native species of vegetation to attract bees.

Milan, Italy

Ectagono A group of FIS volunteers in Mexico City worked with Ectagono to help replant an area of forest in the Barranca de Tarango, a valuable green space whose stability was threatened after a recent fire.

Mexico City, Mexico

St. Johns Riverkeeper In FIS’ headquarters city, a cross-functional group of colleagues teamed up to clean up the Ribault River and a nearby park. Tires, mattresses, batteries and a piece of furniture were just a few of the items removed during the cleanup effort.

Jacksonville, Florida

At Emerald, FIS’ annual client event, colleagues and clients came together to make donations to The Nature Conservancy’s Plant a Billion Trees project. Each $10 donation was reflected by a symbolic paper tree hung in the forest and resulted in three trees planted for each $10 donation. With FIS’ match, over a thousand trees were planted as part of the project. After the conference, the paper trees with flower seeds embedded were given to a local school for the children to plant that spring.

Emerald Forest Campaign

FIS supports the work of the Fulham FC Foundation as the Official Charity of Fulham Football Club, whose vision is for a healthy, inclusive and thriving community. The foundation works with a broad range of groups in the community, supporting disabled young people, refugees, socially isolated adults, people with mental health challenges and many others. This past season, FIS made a £5,000 donation to support their well-being programs.

FULHAM FOOTBALL CLUB

Gateshead

Milwaukee

Jacksonville

Gateshead-based colleagues joined with clients from U.K. Visas & Immigration to volunteer at the annual volunteer project for Cash for Kids, whose mission is to improve the lives of disadvantaged children and young people who are affected by poverty, illness, neglect or have additional needs. Together, they prepared gift packs for disadvantaged children. FIS was also proud to present a check for $2,000 to Cash for Kids.

Gateshead

Milwaukee colleagues joined with clients from Transfund to volunteer at the Junior Achievement of Wisconsin Finance Park. This reality-based and hands-on economic and educational program for middle and high school students introduced young people to new concepts centered on personal finance, decision making and career exploration. To further Junior Achievement’s mission, FIS was honored to present them with a $2,000 check.

Milwaukee

Jacksonville

Jacksonville colleagues partnered with clients from Dun & Bradstreet, Vystar Credit Union, Southeastern Grocers, the Jacksonville Jaguars and the Jacksonville Jumbo Shrimp to give back to the local community. In conjunction with United Way of Northeast Florida and Kash Kids, we assembled care packages for the U.S. Navy and a variety of items for local students, such as snack packs, financial literacy resources and hygiene kits.

CHRISTEL HOUSE BANGALORE

THE IMPERATIVE FOR DIVERSITY IN STEM

cities

122

STEPHANIE FERRIS

Chief Executive Officer and President