"Whether because of poverty, financial illiteracy, lack of Internet access or dislocation from wars and geopolitical conflicts, millions of people are locked out of the digital economy. As one of the leading fintech providers in the world, FIS is committed to unlocking the full potential of advanced technology not only for our clients, but for the communities where we live and work. This same commitment extends to our giving back initiatives.
Underpinned by our core value of “Be the Change,” we support a range of philanthropic and community initiatives primarily aimed at increasing financial literacy and building the next generation of scientists, technologists, engineers and mathematicians who will plot the future course of financial technology. We also rally to actively support local initiatives linked to worldwide problems such as cancer research, food insecurity and tools in schools.
In 2024 our colleagues logged tens of thousands of volunteer hours to actively give back to their local communities. Plus, corporate and employee contributions enabled us to contribute more than $4 million to support charities worldwide, including a significant corporate donation to the American Red Cross to support those impacted by a very active and extremely destructive hurricane season. The 2024 FIS Giving Back Report highlights the many ways that FIS and its colleagues are devoting our time, talents and resources to improve peoples’ lives today and create a brighter future.
This annual publication compliments our Global Sustainability Report, which highlights our efforts to protect our planet and advance sustainability through our comprehensive environment, social and governance (ESG) program. Making the world a better place for all its citizens requires meaningful action. FIS is committed to doing our part."
Unlocking potential in our communities
FIS Gives Back Report 2024
Experience the report
Stephanie Ferris
CEO and President
"
“As one of the leading fintech providers in the world, FIS is committed to unlocking the full potential of advanced technology not only for our clients, but for the communities where we live and work.”
Acting locally and unlocking potential globally
At FIS, our Corporate Social Responsibility (CSR) program empowers colleagues to act locally and collectively make a global impact. We build a culture of giving back by supporting causes where our colleagues and clients live and work.
Helping local communities
We celebrate the diverse interests and passions that inspire our colleagues to support causes within their communities. United by a common goal, our CSR team collaborates with local office committees to promote volunteerism and champion initiatives, creating lasting, positive change.
Unlocking global potential
Regional similarities in cultural, social and economic needs align local projects, uniting our collective actions to amplify change. From a global perspective, FIS colleagues transform local actions into regional and global impacts that benefit all communities, creating a harmonious and interconnected world.
Total FIS charitable giving
Looking back at our 2024 results
$3.69M
donated to charities globally
Our FIS Cares program supports colleagues facing significant financial challenges caused by natural disasters or catastrophic events. Participating colleagues contribute a portion of their paychecks on a one-time or recurring basis. Colleagues in need can then receive financial support for essential expenses such as temporary housing, food, clothing, utility costs and other basic needs.
Global volunteerism
individual charities supported
100+
countries
28
hours volunteered
21,998
cities
151
Company recognition
FIS wins Global CSR award
for women empowerment initiative with AROH Foundation
Our partnership with SheVentures in India won the Best 3 Women Support Initiative of the Year award at the Global CSR, Sustainability & ESG Awards. FIS continues to focus on financial inclusion through its CSR project with AROH Foundation and SheVentures, empowering women excluded from the financial ecosystem. The initiative trains and develops women entrepreneurs to ensure their success.
SheVentures impact
191
women entrepreneurs enrolled for the program
94
women are sucessfully running a business
175
women trained
40%
increase in monthly income
About SheVentures
The program identifies potential women entrepreneurs, provides critical business knowledge, assists in promoting products and finding profitable new markets.
Additional awards and recognitions
Imagine a world where every student can build a better future.
During the summer, FIS hosted a global Tools for Schools campaign to support education through supply drives, fundraisers and volunteer activities.
Local teams organized school supply collections, and volunteers packed and delivered backpacks to schools. Colleagues were encouraged to use their eight paid volunteer hours to participate. For remote colleagues, options included organizing local events or donating through school wish lists.
Tools for Schools reflects our commitment to education, community support and advancing financial literacy. When education is within reach, it paves the way for lasting financial opportunity.
A United Nations study found that
420 million people could escape poverty if they completed secondary schooling.
'Tools for Schools' global campaign to support education
Jacksonville, FL
Blessings in a Backpack
Jacksonville, FL
KIPP Bold City High School
Jacksonville, FL
Duval County Public Schools
Ariana, Tusinia
Al-Wassit Charity Association
Manila, Philippines
Childhope Foundation Philippines
Sydney, Australia
The Smith Family
Little Rock, Arkansas
Little Rock School System
Ganeshkhind, Pune, India
Samarthanam Trust for the Disabled
Bangalore, India
Christel House India
Belgrade, Serbia
Schools across the city
London, England
LTSB – Leadership Through Sports and Business
Ciudad de Mexico, Mexico
S.O.S Rescatando a la Niñez AC
Johannesburg, South Africa
Katlego Success Academy
St. Petersburg, Florida
Tampa Bay schools
Cebu, Philippines
Rise Above Foundation, CEBU
Milwaukee, Wisconsin
Junior Achievement
Our Dare to Believe in Better Communities campaign inspired remarkable change through donations and volunteer efforts. FIS provides colleagues eight hours of paid volunteer time, with each hour logged during this campaign resulting in a $1 donation to the American Red Cross International Services.
U.S. colleagues enthusiastically participated in the 2024 Dare to Believe in Better Communities - United Way campaign. Their generosity, coupled with FIS’ corporate contributions, raised over $250,000 to drive positive change in their communities.
Donations to United Way increased by 100% year over year, and pledges grew by over 110% since 2023, showcasing our collective effort to support those in need.
'Dare to Believe in Better Communities' global campaign to Be the Change
"Together, we can drive positive change and create lasting impacts in the communities where we live and work.”
Brent LaRosa Division Executive, Capital Markets
Unlocking potential - A multi-faceted approach to bridge the financial divide
"When I teach in the classroom, I see the ‘lightbulbs’ turning on for every student. It's all about being patient and explaining different real-life scenarios until the students fully grasp the concepts. The main attraction is the live Stock Market event at the JAGS stadium. The energy and excitement are unmatched."
David Hamlin, FIS, Senior Strategic Planning Manager
From feeding the hungry and building homes to engaging in global efforts, these stories showcase the diverse ways we strive to make a positive impact. Through volunteer work, fundraising or innovative programs, each story reflects our dedication to creating a better world for all.
Secondary focus
Education
Community development
Environment
Health and human services
Education
CRY Foundation
Gurgaon City, Haryana, India
Created sustainability posters with students
Gator Bowl Charities – Most Valuable Teacher Program
Jacksonville, Fla., U.S.
Recognized 13 local teachers with $1,000 each for classroom supplies
Community development
Belgrade Alpine Club
Belgrade, Serbia
Assisted with training at Serbia’s oldest Alpine club
Kewtown
Cape Town, South Africa
Fed more than 100 people
on a cold, rainy day
Tiny Owls Baby Home
Cape Town, South Africa
Raised R3,200 for nappies, wipes, formula and other infant toiletries
Habitat for Humanity
Milwaukee, Wis., U.S.
Devoted two days to installing drywall in a local Habitat for Humanity home
Habijax (Habitat for Humanity)
Jacksonville, Fla., U.S.
Helped build a home for a local family
Animal Care and Protective Services
Jacksonville, Fla., U.S.
Walked 14 dogs for exercise
and adoption exposure
Feed My Starving Children
St. Paul, Minn., U.S.
Prepared 32,616 meals
for 89 children for a year
Mid-Ohio Food Bank
Columbus, Ohio, U.S.
Processed donations and prepared food packs for delivery
Halo House
Houston, Texas, U.S.
Provided pet therapy for cancer patients undergoing treatment
Beds for Kids
Charlotte, N.C., U.S.
Delivered and set up furniture
for families in the community
Health and human services
K9s for Warriors
Jacksonville, Fla., U.S.
Facilitated the training of dogs
in an office environment,
using FIS’ headquarters
Wounded Warrior Project
Jacksonville, Fla., U.S.
Raised $1,000 and participated in a
three-mile marathon to raise awareness for wounded military and veterans
Fort Mill Care Center
Fort Mill, S.C., U.S.
Volunteered and participated in the Crop Hunger Walk to support the center and raise funds to end hunger
Les Banques Alimentaires
Paris, France
Collected donations
throughout the day resulting in 34 fifteen-pound boxes of food
Gracedale Nursing Home
Bethlehem, Pa., U.S.
Wrote holiday cards for 500 Gracedale Nursing Home residents in Northampton County, Pa
Walk to End Alzheimer’s
New York, N.Y., U.S.
Participated in the walk, raised money to help find a cure for Alzheimer’s
Night of Stars Prom
Waukesha, Wis., U.S.
Served as a lead coordinator; organized volunteers, managed communications and helped with the venue and budget
Philippine National Red Cross
Manila, Philippines
Donated blood, and 25 team members volunteered to facilitate the event
Leukemia and Lymphoma Society
Milwaukee, Wis., U.S.
Participated in Light the Night to raise funds and build awareness
Keep Orlando Beautiful
Orlando, Fla., U.S.
Cleaned George Barker Park on Clear Lake and helped remove more than 650 pounds of trash
Guardianes del bosque y rio de Nexpayantla
Amecamenca, Mexico
Planted more than 50 pine trees and raised money to support reforestation
Environment
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Clients
We supported our clients in growing their businesses and better serving their customers. FIS also looked beyond to help those customers thrive when faced with challenging circumstances.
FIS’ purpose is to advance the digital transformation of our financial economy. Guided by our purpose and core values, we focus on the 3Cs to help unlock the potential of our local communities.
Our core values shape how we work together to deliver our purpose: Win as One Team, Lead with Integrity and Be the Change. "Be the Change" reflects our commitment to give back to the communities where we live and work. Through our giving back initiatives, we aim to make a positive impact globally.
A consistent focus on our 3Cs
Communities
Our united workforce, a mosaic of unique individuals, collaborated across multiple business units and communities, amplifying their impact and driving life-changing transformations.
Colleagues
Thousands of FIS colleagues devoted their time, talents, and resources to foster harmony in their communities. Their collective support resulted in immeasurable positive change.
Mentorship significantly boosts socioeconomic outcomes. A study by Harvard and the U.S. Department of the treasury found that mentored youth experience a 20% boost in earnings between ages 20 and 25. Additionally, mentored students are 10% more likely to attend college, setting the stage for long-term financial stability
Impacting lives: Empowering students with the knowledge to succeed
Our partnership with Junior Achievement of North Florida empowers the next generation with tools and knowledge to succeed. Together, we help students build strong financial skills, promoting financial literacy. This partnership also supports our colleagues by providing volunteer opportunities that enhance leadership, communication and mentoring skills.
FIS volunteers introduced the Junior Achievement High School Heroes program at KIPP Bold City High School in the spring, and the JA Take Stock in Your Future program in the fall, providing students with essential lessons in financial literacy and career readiness.
Understanding how money works is fundamental, empowering these students to make informed decisions, manage finances and envision a future where financial challenges don't impede their aspirations. By instilling these skills, the program helps lift young individuals out of poverty and set them on a path to sustainable success.
We believe financial technology has the power to transform lives. Our mission goes beyond innovation—we champion access to the financial ecosystem, breaking the cycle of poverty, and paving the way for a more equitable future. Through strategic partnerships and meaningful investments, we are strengthening communities, fostering resilience, and creating opportunities that empower individuals to thrive.
Transforming Lives: Mentoring to Ignite the Power and Promise of Youth
Colleagues at our Jacksonville headquarters entered their second year of mentoring through the Big Brothers Big Sisters Beyond School Walls program. This initiative brings students from KIPP Bold City High School to our campus, allowing them to experience the corporate world, shadow various careers, and build meaningful connections.
In 2025, mentors and mentees will celebrate the graduation of the program’s first cohort. In the initial year, 100% of the students were promoted to the next grade and maintained or improved their classroom behavior. Many participants come from underserved backgrounds, and through this program, they've gained workplace experiences that might have been out of reach.
This partnership is creating lasting change—equipping students with financial knowledge while strengthening the connection between corporate and nonprofit efforts to build a brighter future.
Understanding how money works is fundamental, empowering these students to make informed decisions, manage finances, and envision a future where financial challenges don't impede their aspirations. By instilling these skills, the program helps lift young individuals out of poverty and set them on a path to sustainable success.
Transforming lives: Mentoring to ignite the power and promise of youth
Colleagues at our Jacksonville headquarters entered their second year of mentoring through Big Brothers Big Sisters’ Beyond School Walls program. Students from KIPP Bold City High School visit our campus to explore careers, experience the corporate world and build meaningful connections.
In 2025, we’ll celebrate the graduation of the program’s first cohort. In the initial year, 100% of students advanced grades and maintained or improved behavior. Many participants come from underserved backgrounds, and through this program, they've gained workplace experiences that might have been out of reach.
In 2024, we launched the Unlocking Potential Scholarship, awarding nearly $100,000 in tuition assistance. Each recipient receives a 2-Year Florida Prepaid College Plan. We’re proud to help students prepare for the future and unlock their full potential.
Rebuilding lives: Financial support in times of crisis
When disaster strikes, recovery can be overwhelming, especially for vulnerable communities.
After Hurricanes Helene and Milton devastated parts of the southerneast U.S., FIS donated $350,000 to the American Red Cross, aiding in shelter, meals and vital resources for those affected.
We are not just responding to crises—we are fostering resilience, opportunity and a world where everyone has the chance to thrive.
The National Alliance of Homelessness reports that nearly 40% of Americans are one paycheck away from homelessness. A job loss, medical emergency or natural disaster can quickly escalate without a safety net.
disbursed to colleagues in need, drawing from funds collected in 2024 and previous
$569K