©2022 FIS. Advancing the way the world pays, banks and invests™
FIS and the FIS logo are trademarks or registered trademarks of FIS or its subsidiaries in the U.S. and/or other countries. Other parties’ marks are the property of their respective owners. 1717471
Welcome to the new
FIS Headquarters
in Jacksonville
We are thrilled to finally open the doors to the office and the future of FIS,
and we know you’re as excited as we are about being together in our new space.
We also know you have questions – about badges, parking, amenities and more – so we hope you’ll find the answers, as well as additional fun facts and tips, here as we get set to enter this innovative new space.
Let's start a
conversation
Let's work together to reach your goals. Contact us at the links below and a representative will be in touch.
Email us
getinfo@fisglobal.com
+1 877.776.3706
call us
touch
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Jacksonville, Florida | United States
Headquarters
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The new FIS Headquarters
347 Riverside Ave.
Jacksonville, FL 32202
A bike room is located on the ground floor of the garage.
The neighborhood
Amenities
The café
Seating
Badges and security
Floors
Parking
About the building
About the building
No smoking is allowed on campus – receptables can be found along the Riverwalk.
All microwaves are located in the 3rd floor café – there are no microwaves located on work floors.
No trash cans are provided at open workstations; they will be placed in locations throughout the floors.
The new building has three 1.2 megawatt generators, with 19K gallons of diesel fuel that can run a full load for 72 hours.
Our building is LEED Platinum (highest rating) and WELL Silver rated. LEED is building efficiency and WELL is employee wellness.
The ZIP code changed from 32204 to 32202, even though we only moved a block away.
The building façade was designed to look like a boat.
Our new address (347) spells out "FIS" on a phone.
Level 1:
Visitor parking only
Becomes public parking after 6 p.m.
on weekdays and on weekends
Level 2-6:
Employee parking
Card readers or RFIDs required for access
Free EV charging stations available for all employees
Level 3:
Executive parking
Spaces are marked as "Reserved"
There are two entry and exit points
for the parking garage.
Alfred DuPont: No badge access required.
Dora St. (back entrance): Badge access required.
Level 3 of the garage is Level 2 of the main building, which is the employee entrance.
Parking
Your current badge will work in the new HQ. The six-digit number on the back side of the badge should be in the 400k series range. If you do not have a badge in this range, see below information of how to obtain a badge.
Everyone’s badge has been granted general access, and additional secured area access has been configured for staff based on seating charts and known access needs.
Badge readers are located at the Level 2 entry and in all elevator lobbies.
FIS colleagues from other locations visiting the the new HQ should bring their FIS standard badge with them. All FIS colleagues have general access to the office.
Badges & security
Find out more
Need a badge?
Visit the Jacksonville HQ site.
Get in touch
Contact the Security Team
The security team is staffed 24/7 and can be reached by phone at 904.438.6700 or by email at jax.corporate.security@fisglobal.com.
Allied Universal security professionals are trained to ensure the safety and security of the new HQ, including first aid/CPR/AED training.
Automated external defibrillators (AEDs) are located on each floor within the breakrooms and additional units are located within the fitness center and with security.
There are two emergency call boxes on each
garage level, covered by closed-circuit television,
for immediate contact with security.
Security officers are available to provide escorts to and from your vehicle if at any point you feel unsafe, such as when working late at night.
Executive
Floors
11th and 12th Floors:
Call Center
5th Floor:
Shared floor: Audit, Legal, Impact Ventures, Marketing, Merchant/Product, Banking
10th Floor:
Shared floor: Global IT Ops, RISC/Procurement/CMO, Strategy, TPO
9th Floor:
Finance
8th Floor:
Banking Solutions
7th Floor:
Capital Markets Solutions
6th Floor:
Departments by floor:
For those without assigned desks/offices,
“hot desk” seating in the new HQ will be reserved/assigned using FIS Workspaces.
FIS Workspaces is our tool to reserve a desk
at an FIS location. You can access FIS Workspaces
from e-Login using any internet-enabled
PC or mobile device, or from Go Mobile.
Day lockers will be provided and are intended for
day use only – periodic cleaning will be scheduled.
Each hot desk station will have dual monitors, docking station, wired keyboard and mouse and webcam – bring your own headsets. All of the workstation monitor arms are equipped with wired and wireless charging options. All desks are equipped to accommodate seated or standing work.
Conference rooms are booked though Outlook or through the room scheduler located outside the space.
FIS Workspaces
Seating
Visit FIS Workspaces
Learn more
Flik will be our food service provider.
Loyalty rewards will be offered. Stay tuned for more.
A coffee barista area will be dedicated
for specialty drinks.
Soon, orders can be placed via the kiosks within the café or via the Flik app. Payments must be with credit/debit cards – no cash will be accepted.
Non-employee visitors must be escorted
by an employee, as the café is not open
to the general public.
Cooking classes will be offered;
stay tuned for more information.
Introducing Flik
The Café
Find out more about Flik and the new FIS café.
The gym will be run and staffed by the YMCA.
All FIS employees are allowed free entry
to the YMCA Winston location outside
of FIS gym hours.
Various classes will be available
and scheduled through the YMCA (TBD).
Class access will be granted through
waivers provided by the YMCA and FIS.
The gym is located
on the 2nd floor.
Coming soon:
Free notary services
Personal package mailing services available on the 2nd floor
Dry cleaning
Shoeshine
Car washes
Pet care (early 2023)
Gaming/Relaxation Center (mid-2023)
Facilities services located on the 2nd floor
Other amenities
Amenities
Monday – Thursday:
5:00 a.m. – 8:00 p.m.
Friday:
5:00 a.m. – 7:00 p.m.
Weekends and holidays:
Closed
Get to know the neighborhood.
The neighborhood
Visit downtown
Explore the food, arts and local parks
Get started
Things to see and do downtown
Learn more
Attractions and amenities
©2022 FIS. Advancing the way the world pays, banks and invests™
FIS and the FIS logo are trademarks or registered trademarks of FIS or its subsidiaries in the U.S. and/or other countries. Other parties’ marks are the property of their respective owners. 1717471
Get started
We are here to help you and your business. Contact us using the button below.
touch
Get in
in
Stay Connected
Jacksonville, Florida | United States
Headquarters
getinfo@fisglobal.com
Email us
conversation
Let's work together to reach your goals. Contact us at the links below and a representative will be in touch.
Let's start a
The neighborhood
Amenities
The café
Seating
Floors
Badges and security
Parking
About the building
Visitor Entrance and Innovation Center
1st Floor:
Employee Entrance and Amenities (including gym, gaming and relaxation)
2nd Floor:
FIS Café
3rd Floor:
TBD (future use)
4th Floor:
Departments by floor:
Floors