Global Sustainability Report 2020
It's not just the barriers we're tearing down, it's what we build in their place that is so important. At FIS®, we're focusing our efforts in creating change that builds the bridges to new opportunity, toward one another and into a shared tomorrow. Because we know that when we work together we're stronger, and when we set our sights on a brighter future, we start making today look even more promising.
What’s our vision?
Take a closer look.
Empowering individuals and businesses in the digital economy
ESG oversight, structure and resources
From consumers to merchants to financial institutions, we all play a part in the financial ecosystem. As a global fintech leader, FIS is committed to preparing everyone for the digital future by helping them connect and participate in an inclusive, worldwide economy. In 2020, FIS developed a framework for financial inclusion to help colleagues drive transformational and sustainable change for our clients and communities.
Helping those we serve succeed also requires protecting them from the threats that would have them fail. We secure the data and privacy of our clients and their customers by using comprehensive cybersecurity strategies, core principles of privacy and data protection and fraud-fighting technology and services.
Protecting our clients and the financial system
At the forefront of our mission to help our clients and communities thrive, are the people of FIS -- our colleagues. Our commitment to them includes best-in-class training and innovative career development programs, comprehensive and competitive benefit plans and a welcoming, inclusive workplace that celebrates diversity.
Advancing the Workforce of the Future
FIS Inclusion Networks
Asian Inclusion Network*
Black Inclusion Network
Disability Inclusion Network
Latinx Inclusion Network*
LGBTQ+ Inclusion Network
By ensuring an environment where our people can succeed and grow, we extend our commitment to creating change by devoting our time, talents and resources to the communities we live and work in.
We foster a culture of giving back in four ways: Corporate giving by the FIS Charitable Foundation and our individual business units. colleagues volunteering their time through the FIS Volunteer Program, colleagues donating money to the FIS Cares fund to help colleagues in need, and providing relief assistance (through donations and volunteer hours) to our communities after natural disasters.
Helping Communities Thrive
We acknowledge the reality of climate change and are furthering our initiatives for a sustainable planet through the FIS climate action plan. This bold plan sets out to protect the health of our planet and ensure it remains a viable home for generations to come with three aspirational goals: Achieving 100% carbon neutrality for our Scope 1 and 2 greenhouse gas (GHG) emissions by 2025, sourcing 100% renewable energy by 2025, and developing and securing validation of science-based targets for the reduction of GHG emissions in line with the Paris Climate Agreement.
reduction in water usage in 2020
reduction in Scope 1 and 2 emissions for 2020
reduction in energy use in 2020
Just as we are committed to excellence in sustainability, we are committed to excellence in accountability and transparency. We strive to:
Operate with integrity and the highest ethics
Contribute to our surrounding communities
Promote diversity and inclusion
Empower our employees
Preserve our natural resources
Protect the privacy of our clients
Ensure the global financial system is accessible to and inclusive of everyone
Maintain ongoing, proactive outreach to a wide range of stakeholders
Risk Management and resiliency programs include:
FIS is dedicated to helping those we serve achieve the same measures of sustainability that we promote. We advocate by building trust and implementing comprehensive governance structures and practices that ensure transparency in reporting and foster accountability. In 2020, we published a new ESG policy and political activities policies to further this mission.
A robust set of policies that ensure the resiliency of our operations and mitigate against operational risks
Our Risk, Information Security and Compliance (RISC) Group coordinates and conducts risk assessments and develops and manages risk mitigation strategies
The RISC Group helps coordinate the senior management’s Executive Risk and Technology Committee (ERTC), which develops the enterprise risk management (ERM) program
All FIS employees receive mandatory annual training on risk management policies and procedures through our Regulatory University (Reg-U) platform and are assisted by dedicated risk awareness professionals
WE HAVE ALSO SET ASPIRATIONAL GOALS FOR SUPPLIER DIVERSITY AND KEY PARTNERSHIPS, INCLUDING:
We continue to advocate for the highest standards of sustainability by partnering with only the most qualified third-party suppliers. Further supporting the communities in which we live and work, we prioritize building long-term relationships with local businesses whenever practical. We hold our suppliers accountable to the same standards we expect of ourselves, including: Integrity and ethics, health and safety, data security and privacy, anti-corruption and labor practices, inclusion and diversity, and social and environmental sustainability.
Managing a Sustainable supply chain
In all ways, we’re committed to transparency, engagement and consistent communication of our ESG strategies and programs. We will continue to regularly update the Global Sustainability information included here.
We welcome your feedback and questions, and any of our ESG disclosures can be sent to ESG@fisglobal.com.
Our report has been prepared in accordance with the Global Reporting Initiative (GRI) Core option and the Sustainability Accounting Standards Board (SASB) Software & IT Services 2018 Sustainability Accounting Standard. We have also mapped our progress on material topics aligned with the United Nations Sustainable Development Goals (SDGs).
Donated to the FIS Cares fund by employees in 2020, taking the program global and doubling 2019 contributions
FIS total giving, including FIS Foundation, businesses and executive giving
Reducing our environmental impact
ESG OVERSIGHT, STRUCTURE AND RESOURCES
Rising Professionals Inclusion Network
Working Families Inclusion Network*
Women’s Inclusion Network
Veterans Inclusion Network*
in funding provided to 8,000+ merchants worldwide
invested by FIS Ventures, our strategic investment group, in promising fintech startups - with $30M allocated to historically underrepresented minority-led fintechs
pandemic EBT cards deployed to those in need, alongside expanded processing services in 28 states and territories
FIS’ Framework for Financial Inclusion is built on four strategic pillars:
©2021 FIS FIS and the FIS logo are trademarks or registered trademarks of FIS or its subsidiaries in the U.S. and/or other countries. Other parties’ marks are the property of their respective owners.
FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index
Solutions and Services
incorporating principles of financial inclusion into solution design and developing solutions that help our clients achieve their financial inclusion goals.
supporting fintech startups that are innovating to meet the needs of underserved consumers, businesses and markets.
working with nonprofit and philanthropic organizations to provide financial tools and educational resources to better support underserved communities.
Philanthropy and Volunteerism
partnering with clients, government policy makers and non-governmental organizations to advance financial inclusion goals.
Regularly engaging with supplier diversity teams to exchange best practices
Creating opportunities to encourage small and diverse suppliers to participate in competitive bidding opportunities
Doubling our spend with diverse suppliers by the end of 2023
Your experience is our top priority. We're here to help.
Download the report