You’re an industry leader. How do you elevate the healthcare experience and meet your patients’ and customers’ expectations?
TOP 4 CHALLENGES FOR TODAY’S HEALTHCARE EXECUTIVE
Whether you’re a healthcare provider, a pharmaceutical or medical device manufacturer or a benefits administrator, you face similar financial challenges: digitalizing your payments to optimize operations and revenue; giving consumers financial tools to access healthcare; and keeping aligned with evolving industry regulations.
DIAGNOSING THE ISSUES
From payment technologies and industry regulations to consumer expectations, you’re navigating a lot of change.
In an ever-evolving industry, you need to ensure your business is on top of the digital payments technology that drives efficiency, profitability and customer satisfaction.
EMBRACE THE FUTURE NOW
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With innovative technology, you can rise to the challenges of change and offer digital payments, build business agility, ensure organizational health, and improve the patient and customer experience.
HEALTHCARE, TRANSFORMED
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25
%
For enterprise technology finance leaders, the top 3 investment priorities are:
Modernized systems
50
%
Title 1
Title 2
Title 3
A digital-first payments strategy allows you to eliminate paper and replace manual processes.
Digitalizing your payments operations
Business process outsourcing
ESG strategy
Streamline reimbursement
Improve customer experience
By adopting innovative technologies that streamline payments, you can make it easier for your customers to pay and get paid, improving their overall experience.
Faster reimbursement
As costs and regulations increase, innovative financial technology can give you the flexibility to optimize revenue, stay in compliance and differentiate your business.
Amid intense change, payment complexity and efficiency challenges, you need a trusted partner on your journey to a fitter, healthier business now and into the future.
There's a way forward.
BREATHE NEW LIFE INTO YOUR HEALTHCARE ORGANIZATION
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Title 5
Title 4
Offering modern payments
Strengthening business resiliency
Improve collection rates
Data and analytics
Cloud solutions
YOU NEED TO
1
2
3
Source:
PYMNTS
%
70
Releasing capital for innovation
How can you improve efficiency in your function to reduce cost and have more cash for innovation?
There’s so much data, how do you make actionable insights from it?
Making smart decisions
How do you stay ahead of payment innovation, with growing markets and customer expectations changing?
Having flexible payment options
Adopting new payment technologies
AS THE HEALTHCARE INDUSTRY CONTINUES TO EVOLVE, WHAT’S KEEPING YOU UP AT NIGHT?
A.
Simplifying complicated operations
B.
Reducing risk
C.
Improving the experience
D.
All the above
E.
Ability to support new financial products
F.
Cost pressure/Need to reduce OpEx
G.
You're not alone
InstaMed, Trends in Healthcare Payments, 2022
Source: 2021 FIS Readiness Report, June 2021
Offer the latest payment methods
Patients and customers expect convenient, secure and efficient ways to pay and get paid – and that means offering digital payments.
Staying competitive requires flexibility to weather increasing costs, shifting regulations, and evolving customer and patient expectations.
Adapt to change with agility
Supply chain disruptions, regulatory requirements and operating inefficiencies are constant challenges.
Optimize your operations
Select your answer below ...
70% of consumers are interested in a unified digital platform for managing medical bills
Source:
Solutelabs
Digital solutions can reduce healthcare costs by up to 25% while improving patient outcomes
Source:
McKinsey & Company
50% of payers’ IT capital budgets are spent on technology innovation
Source:
FIS 2022 Global Payments Report
%
70
Schedule Your Complimentary Assessment
Your peers are also concerned about how to tackle digital payments – and you can’t afford to wait.
The rise of consumer-driven healthcare puts patients in control, making the experience you offer more important than ever.
Deliver an exceptional experience
Source: InstaMed, Trends in Healthcare Payments, 2022
67% of consumers want digital or electronic payment options, and 82% want to pay all of their healthcare payments in one place.
Your peers are also concerned about how to tackle digital payments – and you can’t afford to wait.
You're not alone
Source: Bain & Co., 2022 Healthcare Provider IT Report: Post-Pandemic Investment Priorities
63% of healthcare providers plan to streamline the number of third-party software solutions in their tech stacks over the next year.
Your peers are also concerned about complicated technology infrastructures – and they’re looking for new strategies.
You're not alone
Source: FIS, The Global Innovation Report: Creating Advantage in Uncertainty, 2023
51% of healthcare firms say they are facing more risk now than in the past.
Your peers are also concerned about risk – and they’re investing in innovation and technology to help.
You're not alone
Source: Accenture, How Can Leaders Make Recent Digital Health Gains Last?, 2020
50% of healthcare consumers agree that a bad digital experience with a healthcare provider ruins the entire experience with that provider.
Your peers are also concerned about offering a better experience – because it’s critical to future growth.
You're not alone
Your peers are also concerned about how to tackle these issues – and they’re investing in technologies that can prepare for the future.
You're not alone
The rise of consumer-driven healthcare puts patients in control, making the experience you offer more important than ever.
Deliver an exceptional experience
67% of consumers want digital or electronic payment options, and 82% want to pay all of their healthcare payments in one place.
Bain & Co., 2022 Healthcare Provider IT Report: Post-Pandemic Investment Priorities
63% of healthcare providers plan to streamline the number of third-party software solutions in their tech stacks over the next year.
Your peers are also concerned about complicated technology infrastructures – and they’re looking for new strategies.
You're not alone
FIS, The Global Innovation Report: Creating Advantage in Uncertainty, 2023
51% of healthcare firms say they are facing more risk now than in the past.
Your peers are also concerned about risk – and they’re investing in innovation and technology to help.
You're not alone
Accenture, How Can Leaders Make Recent Digital Health Gains Last?, 2020
50% of healthcare consumers agree that a bad digital experience with a healthcare provider ruins the entire experience with that provider.
Your peers are also concerned about offering a better experience – because it’s critical to future growth.
You're not alone
Your peers are also concerned about how to tackle these issues – and they’re investing in technologies that can prepare for the future.
You're not alone