Today’s consumers have so many options. Discover how they’re making purchases, so you can position your organization for a future of growth.
Key trends that
are driving how consumers pay today
trend sheet
DIG DEEPER INTO THE PREFERENCES THAT ARE SHAPING THE PAYMENTS LANDSCAPE
*All data is sourced from Worldpay from FIS®, The Global Payments Report 2023.
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exceeded $13T
Credit’s transaction value continues to increase, even as relative share decreases. Use of credit is expanding via credit-backed wallets, Buy Now Pay Later (BNPL) and POS financing.
Consumer use of credit cards remains strong
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at POS from 2022-26
Already the leading payment method globally, digital wallets remain among the fastest growing. Supercharged competition among wallet providers includes fintechs, banks, neobanks, super apps, Big Tech and device manufacturers.
Digital wallet growth continues to accelerate
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less than 10%
The decline of cash continues as governments promote digital payments and mobile payment acceptance becomes cheaper and easier. Though projected to decline in use in all markets, cash continues to play an essential role in most economies.
Cash’s decline continues, though “cashless societies” aren’t imminent
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Global e-commerce is projected to
The e-com growth rates of the pandemic’s peak cooled slightly in 2022, but global e-com growth remains robust. 37 of the 40 markets covered in GPR 2023 saw double-digit e-commerce growth in 2022.
E-commerce growth remains robust in every global region
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from 2022-2026
BNPL continues to be popular among consumers, who can now choose from an increasingly diverse set of BNPL offerings. Although BNPL faces headwinds, the forecast through 2026 is for sustainable growth.
BNPL enters the next phase of its evolution
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FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally.
Our more than 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.
About FIS
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FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our more than 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.
About FIS
BNPL’s global e-commerce transaction value is projected to
grow at 16% CAGR
grow at 9% CAGR
from 2022-2026
By 2026, cash’s share of global POS transaction value is expected to fall to
Digital wallets are projected to
grow at 15% CAGR
in 2022
Global credit card transaction values across e-com and POS
Download your copy of the Global Payments Report today.
Download your copy of the Global Payments Report today.