As a gaming executive, your goal is simple: keep the players loyal. Yet the road to victory is anything but simple when challenged with optimizing payouts, preventing fraud and global expansion.
TOP 3 CHALLENGES FOR TODAY’S GAMING EXECUTIVE
The expectations of your players continue to evolve, from new payment types to seamless transactions. Do you have the technology in place to deliver?
READY, SET, GAME ON
The pace of change moves fast in the gaming industry. Keep up by enhancing your player payment experience in-person, online and around the world.
Between controlling costs, mitigating risk and finding ways to improve the player experience, your team has never been more stretched. But by tackling these challenges head-on, you can help increase profitability and customer satisfaction.
YOUR PATH TO VICTORY
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Worldpay from FIS® has the payments technology to move the gaming industry forward – join us.
TEAM UP WITH INNOVATION
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27
%
For enterprise technology finance leaders, the top 3 investment priorities are:
Modernized systems
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%
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Players want instant gratification. In the age of fast movement of money between friends, customers struggle to understand why it can take several days to receive their winnings.
Real-time payments can help to reduce the withdrawal time frame from three to five business days to within 30 minutes. This means you may be able to offer faster payouts, meet market demand and give yourself an advantage over competitors.
Drive loyalty with faster payouts
Embrace payment change
Optimize payments infrastructure
Optimize operations
Automate risk management
The payments landscape for gaming is changing dramatically. One critical factor behind this shift is cybersecurity, as the gaming sector is heavily targeted by ransomware, malware and other attacks.
Tokenization helps minimize fraud and reduce risk by anonymizing cardholder data. Tokenization strengthens your transactions security and protects your brand while still allowing for a seamless customer experience.
Expand into new territories
Work with a payments partner with a global network of local experts dedicated to gaming who can understand and support your long-term strategies.
Worldpay from FIS® has global and local acquiring licenses in the world’s largest markets, allowing for more seamless and borderless transactions. Data from more than 40 billion annual transactions powers Worldpay insights that help you identify new ways to increase revenue and adapt quickly to what your customer data tells you.
You don’t need to do all the heavy lifting yourself. Ask Worldpay from FIS® to carry out an operational assessment, and we’ll help you pinpoint ways to optimize your payments strategy, mitigate risks and drive customer loyalty – all while harnessing the latest technology. When faced with a range of challenges, find peace of mind with help from the experts.
There's a way forward.
THE WIN FOR THE GAMING INDUSTRY IS HERE
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Reduce risk and improve efficiency
Optimize and grow your business
Pursue opportunities with confidence
Data and analytics
Cloud solutions
YOU’RE THINKING ABOUT:
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Source:
Worldpay from FIS Gaming Payments Report
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47
Releasing capital for innovation
How can you improve efficiency in your function to reduce cost and have more cash for innovation?
There’s so much data, how do you make actionable insights from it?
Making smart decisions
How do you stay ahead of payment innovation, with growing markets and customer expectations changing?
Having flexible payment options
Providing faster payouts
AS THE GAMING INDUSTRY KEEPS EVOLVING, WHAT’S KEEPING YOU UP AT NIGHT?
A.
Mitigating ongoing risk
B.
Delivering seamless customer experiences
C.
Scaling geographic expansion
D.
All the above
E.
Ability to support new financial products
F.
Cost pressure/Need to reduce OpEx
G.
You're not alone
Your peers are also concerned that players want quicker access to their winnings – and they’re leveraging technology to increase the speed of payouts.
43% of players only use betting companies that pay out within the same day.
Consumers are using a variety of alternative payment methods. Digital wallets lead the way and are projected to rise to 52.5% of transaction value in 2025.
Source: 2021 FIS Readiness Report, June 2021
Faster Payouts
Players expect a fast payment experience with their preferred payment type – every time they bet.
Combating fraud has never been more important. Are you managing all threats effectively?
Fraud Prevention
Whether it’s cross-border growth or offering local and new payment methods, competition to expand globally is fierce.
Global Expansion
Select your answer below...
of players use digital and mobile wallets for gaming transactions.
Source:
Worldpay from FIS Power Your Payments Report
of players only use betting companies that pay out within 30 minutes.
Source:
Worldpay from FIS Power Your Payments Report
of players go elsewhere to place their bet if their preferred payment method isn’t offered.
Your peers are also concerned about how to tackle these issues – and they are preparing for the future with technology investments.
You're not alone
Source: Global Banking and Finance Review
Your peers are also concerned about how to expand their business – and they are preparing for the future with technology investments.
There are many risks associated with global expansion. Ensuring a seamless customer payments experience requires technology, skill and strategic risk management.
You're not alone
Source: McKinsey, 2021
Your peers are also concerned about delivering seamless customer experiences – and they’re leveraging technology to curate personalized, omnichannel encounters.
Companies that excel at personalization generate 40% more revenue than businesses that don’t invest in personalization features.
You're not alone
Source: Power Your Payments by Worldpay from FIS
Your peers are also concerned about mitigating ongoing risk – and they’re leveraging technology to protect their businesses and their customers.
41% of players in the US are worried about their payment details being stolen when placing a bet.
You're not alone
Source:
FIS 2022 Global Payments Report
%
47
Consumers are using a variety of alternative payment methods. Digital wallets lead the way and are projected to rise to 52.5% of transaction value in 2025.
Your peers are also concerned about how to tackle these issues – and they are preparing for the future with technology investments.
You're not alone
Source: Global Banking and Finance Review
Your peers are also concerned about how to expand their business – and they are preparing for the future with technology investments.
There are many risks associated with global expansion. Ensuring a seamless customer payments experience requires technology, skill and strategic risk management.
You're not alone
Source: McKinsey, 2021
Your peers are also concerned about delivering seamless customer experiences – and they’re leveraging technology to curate personalized, omnichannel encounters.
Companies that excel at personalization generate 40% more revenue than businesses that don’t invest in personalization features.
You're not alone
Source: Power Your Payments by Worldpay from FIS
Your peers are also concerned about mitigating ongoing risk – and they’re leveraging technology to protect their businesses and their customers.
41% of players in the US are worried about their payment details being stolen when placing a bet.
You're not alone
Source: Power Your Payments by Worldpay from FIS
Schedule Your Complimentary Assessment
Source: Power Your Payments by Worldpay from FIS
Schedule Your Complimentary Assessment