What role can leaders play?
Leaders can commit to, adopt and use analytics solutions to ask and answer questions—and require the same of their people. They ask for hypotheses to be tested with data, fostering an environment that encourages trial, error and learning to produce innovative processes, thinking and projects—which are cultural behaviors and a mindset that will eventually scale throughout the business. Whether it’s establishing formal trainings or building internal communities, executives should support data skills with a 360-degree approach so everyone can speak the language of data to interpret insights and influence actions.