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If your security systems are an impediment to people easily interacting with you, that hurts revenue…Investing in security [is a] foundational element for driving our business forward.”
Ed McLaughlin
President And CTO, Mastercard
SVP And CTO, Land O’Lakes
Teddy Bekele
Data is king…It is vital to our organization, and it starts in that value chain from when the crop goes into the ground all the way to where something shows up at the store.”
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Technology As A Growth Engine
Data’s Importance To The Supply Chain
CIOs And Generative AI
Lou DiLorenzo
U.S. Leader, Monitor Deloitte AI & Data Strategy Practice and US CIO Program Leader, Deloitte
Sustainable Innovation In Aviation
Charu Jain
SVP, Merchandising And Innovation, Alaska Air Group
Teddy Bekele
SVP And CTO, Land O’Lakes
Eric Pulier
Founder And CEO, Vatom
Ed McLaughlin
President And CTO, Mastercard
Cybersecurity As An Accelerator
Ed McLaughlin
President And CTO, Mastercard
Cybersecurity As An Accelerator
SVP, Merchandising And Innovation, Alaska Air Group
Charu Jain
There are things that are dependent on the industry to solve together, of which we’re a part. Like sustainable aviation fuel…and a lot of operational efficiencies, and that's where digital has played quite a big role.”
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U.S. Leader, Monitor Deloitte AI And Data Strategy Practice And U.S. CIO Program Leader, Deloitte
Lou DiLorenzo
Not a dollar of revenue [goes] through a company that doesn't touch technology. So as we think about revenue generation, CIOs [are in] the middle of it…Make sure that, like any business leader, you know your numbers.”
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SVP, Merchandising And Innovation, Alaska Air Group
Charu Jain
Sustainable Innovation In Aviation
SVP And CTO, Land O’Lakes
Teddy Bekele
Data’s Importance To The Supply Chain
Founder And CEO, Vatom
Eric Pulier
[It] can help transform businesses to be smarter, to be more efficient, to generate code faster, to allow for new capabilities to emerge, to allow for compute to be different. So we’re leaning super hard into all of the AI capabilities.”
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Panel
Creating A Culture Of Adaptive Innovation
Dani Brown
SVP And CIO, Whirlpool Corporation
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You get the best creative ideas when you have diverse perspectives, whether it's in culture, race [or] gender at the table. That's when the best ideas are generated, so I encourage us all to continue to leverage diversity to then get to that innovation.”
Michael Wisler
SEVP And CIO, M&T Bank
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Our transformation opportunity was a lot less about tech, and a lot more about culture…The winners of the future are going to at least be supplemented with different attributions. [They will be] communities of learners being more nimble, more responsive.”
47%
of CIOs say fostering a culture of innovation will be a top growth factor over the next two years
Salumeh Companieh
Chief Digital And Information Officer, Cushman & Wakefield
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You have to give that purpose and intention of choice to the employee—not only where, but what time and how they're consuming that work. We've seen an increase in employee retention and employee engagement…and we’ve all been very remote.”
Sandeep Davé
Chief Digital And Technology Officer, CBRE
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Hybrid is here to stay. Mandates won’t work…There was a time when everyone had a trophy smart building. It doesn't work anymore, it has to be at scale. What we're starting to see is how technology can play a role in terms of enabling that.”
Panel
Forging The Future Of Work
Condoleezza Rice
66th U.S. Secretary of State And Hoover Institution Director
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Suppose the Soviet Union or Germany had won the nuclear arms race instead of the United States. I think that's what we face with AI. If that race is won, so to speak, by authoritarians and dictatorships, then AI is going to be put to the use of political control, of social control…and to the creation of a world in which we’re not going to really prosper or want to live. So I think we’re actually in a race here to keep the United States at the forefront.”
A Global AI Race At
The Forefront Of Change
Source: Forbes Research CxO Growth Study 3.0, 2022
Source: Forbes Research CxO Growth Study 3.0, 2022
of CIOs rate processes/workflows as the top challenge for executives over the next year
46%
Founder, CEO And Chairman, C3 AI
Thomas Siebel
Enterprise Software Disrupted
Founder And CEO, CIO Advisory Group LLC And Partner, Benhamou Global Ventures
Marina Levinson
Venture Capitalism For CIOs
Founder And CEO, CIO Advisory Group LLC And Partner, Benhamou Global Ventures
Marina Levinson
Venture Capitalism For CIOs
EVP And CIO, CVS Health
Roshan Navagamuwa
Healthcare Through A Digital Lens
EVP And CIO, CVS Health
Roshan Navagamuwa
Healthcare Through A Digital Lens
EVP And Chief Technology And Operations Officer, Travelers
Mojgan Lefebvre
The Next CIO ‘Superstar’
EVP And Chief Technology And Operations Officer, Travelers
Mojgan Lefebvre
The Next CIO ‘Superstar’
EVP of Information Services And CIO, FedEx Corporation
Robert Carter
A Modern Digital Playbook
Founder, CEO And Chairman, C3 AI
Thomas Siebel
It’s difficult to overestimate the impact of these large language models and generative pre-trained transformers. This whole generative AI phenomenon is huge…[it will] fundamentally change the nature of the human-computer interface model as it relates to enterprise applications. This is really big.”
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EVP And CIO, CVS Health
Roshan Navagamuwa
Healthcare is notorious for the transactional nature of the business. So what we try to think about and elevate is who matters at the other end, and let’s think about this in terms of journeys…That's where digital is so valuable.”
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Founder And CEO, CIO Advisory Group LLC And Partner, Benhamou Global Ventures
Marina Levinson
I think the skill set and experience that we have as technologists, as CIOs, can be very applicable in the private equity and [venture capital] world. Because we are huge buyers of technology, we understand the financials, we understand the pain points that enterprises have.”
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EVP And Chief Technology And Operations Officer, Travelers
Mojgan Lefebvre
We focused in a big way [on] making sure we understood the end-to-end customer experience…really serving our customers where they are, giving them what they want and giving it to them how they want.”
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EVP of Information Services And CIO, FedEx Corporation
Robert Carter
Modernization is a journey, it's not a project that you knock down…We set the risk meter too high on moving forward, but we set it too low on standing still—and the risk of standing still is immense.”
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CIOs shared critical insights, challenges and strategies in on-stage panel discussions moderated by Forbes
Executive leaders networked and exchanged innovative ideas throughout the two-day summit held at the Ritz Carlton
Photo Credit: Jamel Toppin for Forbes