Government leaders are struggling to modernize …
say they’re meeting their digital transformation goals.
only 7%
(Source: EY 2022 Tech Horizon Survey)
But what if filing taxes or voting were as hassle-free as online shopping?
In a digitalized public sector, services can resemble the seamless interactions we expect from the private sector.
The starting point? Put citizens and civil servants at the center of transformation.
Below, explore 4 strategies to reinvent the public sector workforce.