These are the questions businesses are trying to untangle in a hiring landscape that’s turbulent for both sides, says Jon Stross, president and cofounder of the hiring platform Greenhouse.
Nearly half of 2,900 job seekers surveyed this year by Greenhouse said the candidate experience has become worse, citing chronic issues like ghosting, love bombing and bait-and-switching. Meanwhile, recruiters are stretched thin sifting through mounting applications.
Can AI help heal hiring’s troubles? About 50% of Greenhouse’s survey respondents said AI makes it easier to apply for jobs. Employers want similar relief: A separate 2024 Forbes Research study found that 71% of CEOs plan to automate hiring in the next two years. But AI’s breakthroughs also hinder trust, leaving applicants thinking they’ll be “judged by a bot” and inundating employers with spam candidates, says Stross. Read on to explore five ways AI gives recruiters an edge and discover how to design a structured hiring strategy led by humans—with AI as their assistant.
“How do I use AI in hiring?”“Can AI make decisions about candidates?”“What is AI going to do to recruiting?”