Insights From Leaders In A $4 Trillion Industry
4
President And CEO, CVS Health
Karen S. Lynch
“
Consumers are demanding something different in healthcare. … They have high expectations of what healthcare is.”
Physician, Entrepreneur And Former White House Senior Director
Raj Panjabi, M.D.
“
Just like we invest in life-saving products, we’ve got to invest in people who save lives and bring those products to all in need.”
Four-Time Grammy-Nominated, Multi-Platinum Singer-Songwriter And Mental Health Pioneer
Jewel
“
We’re the most technologically advanced that our society has ever been in the history of our species. But we’re killing ourselves at unprecedented rates.”
CEO And Founder, Epic
Judy Faulkner
“
Patients have found that they like the AI’s response better than the human being’s response because the AI is more empathetic.”
Distinguished Scientist,
Head Of Health AI, Google Research
Greg Corrado, Ph.D.
“
I believe that some of the most important uses of generative AI in healthcare and medicine have yet to be imagined.”
Trends Transforming The Patient Experience
3
Generative AI
1/2
NEXT: Chloé Bakalar, Ph.D.
2/2
NEXT: Greg Corrado, Ph.D.
Chief Ethicist, Responsible AI (RAI), Meta
Chloé Bakalar, Ph.D.
“
Part of our job and part of the [large language model’s] job is to make it clear what the limitations are. At the end of the day...these are still prediction machines.”
Innovative Solutions To Improve Healthcare
2
Chairman, Cofounder And CEO,
CLEAR
Caryn Seidman Becker
“
We’re obsessed with the customer and patient experience on the front end, and we are focused on security [and] privacy...on the back end, and the two together are powerful in the healthcare industry today.”
Prioritize Data Safety
Artist
Jeff Koons
The arts are an amazing vehicle to unite us, to give us a sense of oneness, not only with ourselves [and] with the concept of the universe, but with each other.”
“
Use Art As Medicine
Unique Way To
Tackle Big Problems
1
Cofounder And CEO, Zipline Forbes 30 Under 30 Lister
Keller Rinaudo Cliffton
We should not just have [drone delivery] for hamburgers and e-commerce packages. We need to have that for healthcare. The impact that we can have by making instant delivery generally available is gigantic.”
“
Reimagine Logistics
2/2
NEXT: Sarah M. London
Chief Medical Officer, Teladoc Health
Vidya Raman-Tangella, M.D.
“
Even though we are a company that delivers care virtually, it’s important, on a daily basis, to remember that the person at the other end is real.”
1/2
NEXT: Vidya Raman-Tangella, M.D.
CEO, Centene Corporation
Sarah M. London
“
What I’m most afraid of is that we will build towards a version of [tech-enabled healthcare] only for people who can afford it. ... It has to be inclusive.”
Treating The Whole Person
2/3
NEXT: Rosalind Picard, Sc.D.
President And CEO, GuideWell And Florida Blue
Patrick (Pat) Geraghty
“
There are things that we clearly haven’t, as an industry, done as well as we need to. ... I see us spending a lot more time, attention [and] energy in the equity space.”
1/3
NEXT: Patrick (Pat) Geraghty
Founder And CEO, Kintsugi Forbes AI 50 Lister
Grace Chang
“
We are developing voice biomarker software so that we may detect signs of clinical depression and anxiety from short clips of conversational speech.”
Empathy In Technology
3/3
NEXT: Grace Chang
Professor, MIT Media Lab Cofounder And Chief Scientist, Empatica
Rosalind Picard, Sc.D.
“
What people are sometimes misled to believe in the popular movies and in the popular press is that computers might be able to think or feel.”
More Healthcare Insights
4/4
NEXT: Gail K. Boudreaux
CEO And Chairman,
Tarsus Pharmaceuticals, Inc.
Bobak (Bobby) Azamian, M.D., Ph.D.
“
I almost wanted to flip the paradigm of drug development discovery on its head and start with the patient.”
3/4
NEXT: Bobak (Bobby) Azamian, M.D., Ph.D.
President And CEO,
Otsuka North America Pharmaceutical Business
Tarek Rabah
“
Telemedicine has been absolutely instrumental for people to get access when they need it and wherever they are.”
2/4
NEXT: Tarek Rabah
Chairman And CEO, athenahealth
Bob Segert
“
Data and information is only as useful as it changes physician behavior. If a physician gets data and they don't do anything different with it, what really happened?”
During a panel on biotech breakthroughs moderated by Forbes’ Alex Knapp, three pharmaceutical executives—Bobak (Bobby) Azamian, M.D., Ph.D., Amira Barkal, M.D., Ph.D. and Douglas S. Ingram—discussed how to match strategic investment with the brightest minds.
Across two days of programming and networking, industry leaders mapped out the future of patient-focused healthcare.
1/4
NEXT: Bob Segert
President And CEO, Elevance Health
Gail K. Boudreaux
“
Whole health isn’t this grandiose concept. To me, it’s the integration of bringing together physical, behavioral and social issues to drive better outcomes.”
