How can small and medium-sized businesses (SMBs) best use tech to succeed?
Joint Forbes Insights/SAP Concur research sought answers to that question from company decision makers themselves, surveying 304 financial decision makers from the U.K. and North America. It found that integration, automation, the cloud and AI are making the difference for SMBs now—and will continue to do so in the future.
Here are four fictional scenarios, each informed by research data and supplemented with comments from leaders at U.S. Bank and SAP Concur, that evoke how SMBs can use technology to address challenges, drive growth and prepare for what’s next.
Small businesses should look for a technology provider that is going to continually grow and develop innovative solutions for their customers. … You need to ensure that they have a culture of innovation that will continue to evolve, grow and meet your needs today and in the years to come.”
SVP and Head of Product Management and Marketing, Middle Market, U.S. Bank Payment Services
Bradley Matthews
By Satta Sarmah Hightower | Illustrations By Justina Leisyte