4. SUPPORT
Data literacy is an ongoing effort. To stay motivated and continue learning, employees need access to experts, intuitive software and a supportive community.
Knowledge Curators
Enlisting data specialists like analysts to showcase the benefits of using data helps make data more accessible to novices. Mistry, the Tableau Zen Master, referred to analysts who function in this capacity as “knowledge curators” guiding their peers on how to successfully use data in their roles. “The objective is to make sure everyone has a base level of analysis that they can do,” he said. This is a shift from traditional business intelligence models in which analysts and IT professionals collect and analyze data for the entire company.
Internal data experts can also offer
office hours to help employees complete specific projects, troubleshoot problems and brainstorm different ways to look
at data.
Intuitive Software
Data Communities
The right data technology solutions for a company accommodate different job requirements and skill levels, empowering everyone to access, analyze and share data—and then deeply explore how it supports their work.
Great software will detect what users are trying to do and prompt them with logical next steps without interrupting the flow of work.
Networks of engaged data users create an environment where people can immerse themselves in the language of data.
The best data communities build enthusiasm through programs like internal competitions and lunch-and-learns. External networks that connect companies using the same data tools offer the opportunity for regular events such as data visualization challenges to develop skills and connect with peers. Volunteer projects, such as those that benefit nonprofits, can motivate employees to explore real-world data analysis outside their everyday roles.
When community members exchange learnings, ideas and successes, they build camaraderie and rally employees around the shared mission of improving the business with data.
Knowledge Curators
Data Communities
Knowledge Curators
Intuitive Software
Data Communities
“It's really about creating an environment where the importance of data is put at the forefront ... where there are ways that your employees can get the skills they need to go further.”
HEAR MORE from Jennifer Day, Vice President, Customer Strategy And Programs, Tableau
Intuitive Software
