The balance outstanding on your account from your last bill plus new charges. If the balance shown is a credit, you’ll also see a “Do not pay” alert on your bill.
Your account number, the name your account is in and the address where you are receiving electricity service.
The date your next payment is due, the period of time in which charges are billed to your account and the date your bill was issued.
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If you have questions about your bill, call us at 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m.
See at a glance if you’ve used more or less energy than usual. Compare your usage to the last billing period as well as the same time the previous year.
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On every bill you’ll see either a set of energy-saving tips or information about our rebates.
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If you receive a paper bill and either mail your payment or pay in person at your financial institution, please include the return slip.
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Your meter number and how much electricity you’ve used over the billing period.
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The amount that was due on your last bill, the last payment amount we received from you and the amount owing, if any, from your previous bill and any payments or adjustments since we issued your last bill.
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A fixed charge for bringing service to your property.
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On most bills you’ll get some news from us that we hope you’ll find valuable.
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On every bill you’ll see an interesting electricity fact that will help you understand what a kilowatt hour of electricity is equivalent to and a tip to help you reduce your energy use.
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Find out about the different ways to pay your bill including by credit card, cheque or through your financial institution.
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The cost of actual amount of electricity you use in a billing period.
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Other charges and taxes you may see on your bill are set by various levels of government. We collect them on their behalf and don’t gain any revenue from these taxes and fees.
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Find out about the different ways to pay your bill including by credit card, cheque or through your financial institution.
Learn more
On most bills you’ll get some news from us that we hope you’ll find valuable.
Learn more
On every bill you’ll see an interesting electricity fact that will help you understand what a kilowatt hour of electricity is equivalent to and a tip to help you reduce your energy use.
Learn more
Other charges and taxes you may see on your bill are set by various levels of government. We collect them on their behalf and don’t gain any revenue from these taxes and fees.
Learn more
The cost of actual amount of electricity you use in a billing period.
Learn more
A fixed charge for bringing service to your property.
Learn more
The amount that was due on your last bill, the last payment amount we received from you and the amount owing, if any, from your previous bill and any payments or adjustments since we issued your last bill.
Learn more
Your meter number and how much electricity you’ve used over the billing period.
Learn more
Any credits or discounts that may be applied to your bill, including the B.C. Electricity Affordability Credit.
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