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The Age of Enterprise AI

How generative AI enables enterprise intelligence

The generative AI revolution is in full force. While we’ve all been amazed by consumer applications, such as ChatGPT, we may not have yet fully realized the potential of generative AI for enterprises. Generative AI is poised to spur entirely new industries and reshape existing ones. Some organizations will seize the opportunity to unlock the technology’s power, while others will fail. C3 AI is at the forefront of harnessing the capabilities of generative AI for the enterprise. Its C3 Generative AI Suite is designed to bring generative AI to the most complex and security-concerned businesses and government agencies in the world. By combining the power of large language models with C3 AI’s underlying AI Platform, the system can act as a knowledge assistant, sourcing and unifying enterprise-wide data to retrieve answers about the inner workings of an organization in a flash. Discover how this revolutionary solution can take your enterprise into the next era of business.

Natural language and a familiar interface

The C3 Generative AI Suite makes accessing data as intuitive in the enterprise as it is in the consumer world. The system allows users to type a simple, conversational search query using natural language and rapidly receive relevant answers based on an enterprise’s proprietary data, whether it relates to the supply chain; CRM; environmental, social, and governance (ESG); or equipment maintenance.

Supply chain:

Which facilities are likely to run out of stock?

Which failure modes are most common across my plants?

Reliability:

Which customers are at most risk of churn?

CRM:

Everyone in an enterprise knows how to use a search bar. We are using this familiar interface to help decision-makers at every level get answers that will improve the quality of their decisions.”

—Nikhil Krishnan, Chief Technology Officer, Products, C3 AI

“

Extensive and secure data access

At most organizations, data is spread across hundreds or even thousands of systems, making it difficult for users to find the information they need. Assembling the data into “lakes” is of limited value, as the data may exist in a single location but is not unified. C3 Generative AI breaks down information silos to source, index, and unify data from across all enterprise systems while resolving inconsistencies and ensuring the data is accessible in real time.

2.5

of accumulated data are produced by the average company each day.

Source: C3 AI

of data available to enterprises goes unused.

Source: Seagate Technology

of customer service and service support leaders cite data as highly important for achieving their organizational goals.

Source: Gartner

of tech industry leaders view collecting and protecting large volumes of data as the biggest barrier to effective data management.

Source: Deloitte

To produce a sales forecast with CRM data, C3 Generative AI will pull information from:

C3 Generative AI also supports complex access controls and requirements for privacy, security, and encryption. Users only view data they are authorized to see.

Core CRM systems, marketing automation, service apps, and business intelligence dashboards

Customer service logs, legal databases, customer contracts, and order forms

Relevant news, economic forecasts, equity prices, and customers’ financial filings

—Nikhil Krishnan

With granular access controls, two different users would get different answers based on their permissions within the enterprise.”

“

Comprehensive, instant query responses

For each query a user types into the search bar, the system summarizes the closest answer along with a supporting visualization, such as a line graph, bar graph, or heat map. Hallucinations—a confident but inaccurate AI response not justified by its data—aren’t an issue because the application is trained on constrained data sets.

A chat experience allows the user to interact with the system in natural language. Users can trace answers back to enterprise sources, such as applications, dashboards, and sensors.

Predictions and recommendations for better decision-making

Beyond collecting and presenting data using natural language and clear visualizations, C3 Generative AI also looks to the future, using predictive analytics. The system can forecast sales or demand, predict progress toward a goal, conduct a scenario analysis, and estimate the probability of events, such as the likelihood that a specific piece of equipment will fail.

C3 Generative AI will also recommend specific measures to achieve goals, accompanied by evidence packages with supporting details and sources. Predictions and recommendations are based on AI models that are traceable and interpretable. There are no black boxes. For example, an ESG business leader may want to know the organization’s progress on its CO2 reduction plan.

Learn how the C3 Generative AI Suite could help transform your enterprise systems. Schedule a briefing today at C3 AI.

“

The C3 Generative AI Suite will finally unlock the power of data and AI to make enterprises more agile, proactive, and competitive.”

—Tom Siebel, Chairman and CEO, C3 AI

After viewing the predictions, the business leader can ask for a list of recommendations on how to get the plan back on track and then continue to dive deeper with follow-up questions to ultimately decide which measures to take to address the enterprise’s goals.

Applicable across industries and business functions, C3 Generative AI puts the power of comprehensive data collection, sophisticated data analysis, and unprecedented knowledge-sharing and decision-making capabilities in the hands of every enterprise user.

my highest risk

What is

reduction plan?

against our CO2

doing

How are we

the CO2 reduction plan

How can I get

back on track?

reduction goal?

its emissions

variable frequency drive installation project

Why is the

failing to reach

in the Asia-Pacific region.

power purchsase agreements

recommendation to purchase renewable

Tell me more about the

aircraft?

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power purchase

—Nikhil Krishnan, Chief Technology Officer, Products, C3 AI

The Age of Enterprise AI

Reimagining the enterprise with AI

How generative AI enables enterprise intelligence

Transforming enterprise data operations with generative AI

Transforming the future of enterprise software with generative AI

How AI is turning ESG into a business opportunity

Strengthening ESG performance with the power of AI

Unlocking the value of ESG

EXPLORE MORE

How generative AI enables enterprise intelligence

Transforming enterprise data operations with generative AI

Reimagining the enterprise with AI

How generative AI enables enterprise intelligence

Transforming enterprise data operations with generative AI

Transforming the future of enterprise software with generative AI

How AI is turning ESG into a business opportunity

Strengthening ESG performance with the power of AI

Unlocking the value of ESG

EXPLORE MORE

Reimagining the enterprise with AI

How generative AI enables enterprise intelligence

Transforming enterprise data operations with generative AI

Transforming the future of enterprise software with generative AI

How AI is turning ESG into a business opportunity

Strengthening ESG performance with the power of AI

Unlocking the value of ESG

Reshaping the supply chain with enterprise AI

Data avalanche to strategic advantage: Generative AI in supply chains

The power of AI: Catching equipment problems before they happen

Improving efficiency, reliability, and sustainability with C3 AI

Reimagining the enterprise with AI

How generative AI enables enterprise intelligence

Transforming enterprise data operations with generative AI

Transforming the future of enterprise software with generative AI

How AI is turning ESG into a business opportunity

Strengthening ESG performance with the power of AI

Unlocking the value of ESG

Reshaping the supply chain with enterprise AI

Data avalanche to strategic advantage: Generative AI in supply chains

The power of AI: Catching equipment problems before they happen

Improving efficiency, reliability, and sustainability with C3 AI