1. All data drawn from the “The App Attention Index 2017.”
of users are more loyal to an app than to a brand
have deleted apps because they have not performed correctly
have taken their business elsewhere
Poor performance is the culprit.
35% experience a mobile app crashing
53% experience slow page or screen loading
62% of users have high expectations for their apps...
Yet poor user experience
(UX) causes frustration (58%) and stress (27%).
Avoid the pitfalls that cause users to abandon poorly performing apps and the companies behind them.
Learn how AppDynamics can help you improve app performance and drive customer loyalty. Read “The App Attention Index.”
...but these expectations aren't being met.
chose an alternative app due to a subpar experience
Bad UX leads to abandonment.
have abandoned a website after one disappointing experience
38% of users are frustrated by app and website performance
Apps are a part of our everyday life, and app performance
is a hot-button issue for consumers. According to “The App Attention Index,” your customer’s loyalty depends on good app experiences. Here’s what you need to know about meeting the expectations of today’s app-centric consumers.
Monitor every line of code to uncover root causes and resolve issues quickly.
UX by understanding how customers interact with your brand — every tap, swipe, or click.
Consumers have a love/hate relationship with apps.
52% turn to mobile apps to make their lives less stressful (and make tasks like banking and grocery shopping easier).
Keeping App-Centric Consumers Happy
3 steps to improve app performance.
Invest in an APM solution that gives you real-time, end-to-end management for the most complex apps.