The Gartner IT Symposium/Xpo™ 2023 conference,
28 – 30 November, in Kochi, India, explores innovative
and transformational opportunities with a global community
of experts and peers. Walk away with expert guidance on
the future direction of technology, best practices to define and validate IT strategies, and real-world examples of how
to execute key initiatives.
CIOs and IT leaders come together to explore the technology, insights and trends shaping IT and business, which include accelerating business transformation, cybersecurity, AI, customer experience, data analytics, executive leadership and more.
Prepare for ongoing disruption with prioritized risk management
Embrace sustainability as a
competitive advantage
Integrate purpose-driven strategy
Accelerate digital supply chain transformation
Enable customer centricity and customer-driven business transformation
The conference offers three robust tracks to:
Agenda topics
This is where digital business gets real. Discover what’s possible as you learn about innovative solutions that will add the most value to your business. See new products and emerging technologies come alive.
IT Xpo
Join us this November to get the latest actionable, objective insights to tackle your top priorities at Gartner IT Symposium/Xpo 2023.
© 2023 Gartner, Inc. and/or its affiliates. All rights reserved. EVTM_966_2323499
Unleash possibility — Drive digital business
Engage with CIOs and IT executive peers and Gartner experts in a variety of ways.*
Guiding CIOs and IT Executives Through the Future of Technology
*Topics are subject to change, please click here for the most up-to-date agenda
An interactive experience like no other
DRAFT
Drive automation across planning, procurement and logistics
Accelerate circular economy outcomes
Support operational excellence
Advance progress on diversity, equity and inclusion (DEI) and environmental and social governance (ESG) goals
Recruit and develop talent
Increase visibility
Premier
Platinum
Register Now
Workshops
Workshops
Roundtables
Roundtables
Ask the Expert
sessions
Ask the Expert
sessions
Leadership Exchange sessions
Leadership Exchange sessions
Contract Negotiation Clinics
Contract Negotiation Clinics
Gartner one-on-one meetings
Gartner one-on-one meetings
Workshops
In these small-scale, interactive sessions, you drill down on specific topics with a how-to focus.
Jump-Start Your Innovation Journey With a Customizable Innovation Framework
Project-Product Fusion: The Next Step in Evolving Your Operating Model
•
•
Roundtables
In these topic-driven end-user forums, moderated by Gartner experts, you learn what peers are doing around particular issues across industries.
Creating a Cloud Strategy to Deliver Business Agility
and Innovation
Digital Revenue: How Are CIOs Creating New Revenue Streams Through Digital Business Transformation Approaches?
The Role of the CIO and Technology in the Enterprise Sustainability
•
•
•
•
•
•
•
•
•
•
Ask the Expert sessions
These topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.
Ask the Expert: Building and Gaining Support for a Business-Aligned Cybersecurity Strategy
Ask the Expert: How Do I Organize IT for Efficiency?
Ask the Expert: How Can We Measure the
Value of IT?
Ask the Expert: Top Strategic Technology Trends for 2024
Ask the Expert: Preparing for Generative AI
in Financial Services
Ask the Expert: Steps to Become a More Innovative Organization
Ask the Expert: Business and Technology Simplification
Ask the Expert: How Will Digital Workplace Technologies Impact the Future of Work
and More Imminently a Digital Employee Experience?
Ask the Expert: Top Strategic Predictions for 2024 and Beyond — The Year Everything Changed
Ask the Expert: Executive Leadership Frameworks to Help CIOs Lead Upward and Across
Ask the Expert: How to Manage a Multicloud Environment?
Ask the Expert: What Are the Practical Opportunities and Use Cases for Generative AI?
Ask the Expert: CIO and Technology Executive Agenda for 2024
•
•
•
•
•
•
•
•
Leadership Exchange sessions
Share your experiences, challenges and ideas with other senior leaders. In these sessions, a Gartner expert delivers thought-provoking content and key take-aways.
The Future of the IT Organization
Engaging Senior Executives on AI
•
•
Contract Negotiation Clinics
Negotiation is an art. At the conference, learn how to negotiate the best contracts for your organization, regardless of the vendor size. In these interactive sessions, gain Gartner insights, tactics and concrete guidance to help you achieve cost optimization.
Gartner’s Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook
Negotiating Traditional and Cloud Infrastructure Contracts
•
•
Gartner one-on-one meetings
Two 30-minute consultations with Gartner experts provide targeted, personalized advice to help you plan proactively and invest wisely.
Register Now
View All Experts
View All Exhibitors
Applications, Platforms and Software Engineering
View Agenda
Hover over topics to reveal
Insightful sessions on latest trends in AI/ML, cloud and the evolving role of CIOs. The session on the human role of technology, where technology is used to make us more human, was highly commendable.”
01
Gain insights and expert guidance on the future direction of technology
02
Define and validate your IT strategies
03
Explore real-world examples of how to execute key initiatives
Explore the latest trends and predicts from Gartner’s Top Strategic Technology Trends for 2023, such as:
2025
2026
2027
2025
50% of CIOs will have performance metrics tied to the sustainability of the IT organization.
Organizations that operationalize AI transparency, trust and security will see their AI models achieve a 50% result improvement in terms of adoption, business goals and user acceptance.
Over 40% of large organizations worldwide will be using a combination of Web3, spatial computing and digital twins in metaverse-based projects aimed at increasing revenue.
More than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives.
2026
2027
Source: Gartner
3
days
1,000+
CIOs and IT executives
30+
Gartner experts
Conference by numbers
50+
solution providers
Designed for CIOs and IT executives focused on these key initiatives
This year’s agenda delivers the latest technology, strategy and leadership insights across 14 topics, covering the challenges most critical to CIOs.
Artificial Intelligence
Cloud, Infrastructure and Operations
Customer
and Citizen Experience
Cybersecurity and Risk Management
Digital and Business Transformation
Executive Leadership
and Change Management
Technology Investments and Value
Future of Work
Applied Innovation
Operating Models
Strategic Planning and Execution
Sustainable and Responsible Business
Talent, Culture and DEI
Applications, Platforms and Software Engineering
Artificial Intelligence
Cloud, Infrastructure and Operations
Customer
and Citizen Experience
Cybersecurity and Risk Management
Digital and Business Transformation
Executive Leadership
and Change Management
Technology Investments and Value
Applied Innovation
Operating Models
Strategic Planning and Execution
Sustainable and Responsible Business
Talent, Culture and DEI
Future of Work
Designed for CIOs and IT executives focused on these key initiatives
IT is everywhere — and the ability to build technology solutions is becoming essential for everyone. Explore how to architect, build and run applications and platforms that drive your digital business strategy. Learn how to build the foundations for the future by modernizing legacy systems and accelerating software engineering practices with composable technologies, agile, DevOps and more.
Leverage game-changing technologies, such as generative AI (the technologies driving ChatGPT and competitors), to drive transformative innovation, growth and efficiencies at scale. Learn how this technology will impact the CIO role, all of enterprise software, talent and skills, risk and governance.
Optimize your
cloud business
models: Leverage
edge computing and multicloud to evolve your infrastructure and operations to facilitate extreme agility and autonomous and anywhere operations. Respond to new geopolitical pressures, such as data sovereignty and security, while managing costs through FinOps.
Discover how to
create superior digital experiences that
serve as a sustainable differentiator for customers and citizens. Explore ways to personalize engagements and achieve total experience outcomes through linking with employee experience strategies.
Reframe cybersecurity as a business issue, and manage risks in response to the disruption created by rapid changes in the digital world and a volatile geopolitical landscape. Rethink technology to enable composable trust and resilience.
Build, scale, refine and accelerate your digital business strategy. Shift toward the next era of digitalization focusing
on autonomous business. Discover how to create new products and business models that transform the business and the dynamics of
your industry.
Discover how to
be a transformational leader, influence stakeholders and embrace the evolution of the CIO role. Acquire the competencies to anticipate, prepare and manage the onslaught of disruptions and the last mile of value realization — change management. Strive
for high performance
of a generationally
and geographically
diverse team.
Identify new funding models and cost, financial and value management frameworks that will help your organization prioritize and optimize investments that deliver the highest business value.
Explore digital workplace strategies, frameworks, models, blended human and
AI workforces, the future of management and human-centric organizational designs to improve the employee value proposition to produce results in this new landscape of work.
Harness and apply innovation to drive disruption, leveraging emerging technologies to achieve your digital ambitions. Learn techniques that generate disruptive ideas. Evaluate the future of emerging technologies and their impact on the enterprise.
Explore how to align operating models with enterprise and information and technology strategies, as well as adopting new operating models that are a better fit for the current environment.
Learn how to create and execute dynamic and adaptive strategies that build resilience and position your organization to thrive.
Improve quality, scale and prioritize sustainable technology investments and environmental, social and governance data that will help your enterprise pursue new growth opportunities, improve brand, reduce costs and mitigate risks.
Learn how to recruit
and retain diverse talent
and reskill and upskill your existing workforce to deliver increased value and business outcomes. Create a culture that encourages continuous exploration and the quest for game-changing business capabilities. Foster diversity, equity and inclusion (DEI) as a fundamental lever for motivation and engagement.
The CIO Experience
This exclusive program is designed for CIOs to focus on delivering the future of work, pivoting personal leadership and adapting the IT operating model to drive value and agility. It is the ideal opportunity for you to connect with peers across regions and industries to share best practices and gain new perspectives on leading enterprise change.
What’s included
•
The opportunity to network and connect with a community of CIOs
CIO-exclusive interactive sessions, including CIO workshops, CIO roundtables and Leadership Exchange sessions
Access to CIO-only luncheon sessions, featuring visionaries and market leaders
Early registration privileges for Gartner
one-on-one meetings and other interactive sessions
Learn More
Special programs at the conference
Gartner IT Symposium/Xpo has a number of special programs available to attendees to frame insights and information by organization size, industry and more.
Women in Technology Program
Designed exclusively for like-minded senior executive women, the Gartner Women in Technology Program provides an environment and platform that nurture collaboration and foster the creation of long-lasting peer connections.
Learn More
Midsize Enterprise Program
Designed with scale and resources in mind, the Midsize Enterprise Program is specifically for CIOs and IT executives from midsize enterprises.
Learn More
DEI and Corporate Responsibility
Track sessions and interactive experiences focus on issues relevant to diverse identities, including LGBTQ+ and neurodiversity, as well as corporate sustainability, equity and inclusion.
Learn More
Learn More
Bring your team
Reconnect with your team in person. Get inspired. Make new business partnerships. Explore innovative processes. As a team, align the mission-critical priorities — yours and those of the enterprise — to drive business outcomes. Visit the
conference
website for special team pricing.
Hotel accommodation
You must be registered to book your accommodation, which can be reserved
directly through the by visiting the conference website.
online registration system
Insightful sessions and great interactions with peers. Looking forward to 2023. Relevant topics help me look at my org-level initiatives and revisit them.”
Rajeshwar Singh Janwar, Additional Director, Government of India
Arvind Narasimhan, Chief Information Officer, Societe Generale, GSC
•
•
•
View Agenda
Global Enterprise Executive Experience
This program is designed to focus specifically on your business, technology and leadership development as a large, global organization.
Learn More
2023 sessions coming soon!
2023 sessions coming soon!
Preregistration is required. Workshops are available to end-user CIOs only.
View Agenda
View Agenda
View Agenda
View Agenda
View Sessions
Industry insights
Gartner IT Symposium/Xpo provides an exceptional platform for CIOs and IT executives to gain multifaceted insight into the opportunities and challenges of leading and succeeding in a changing world in key verticals. It offers you the ideal setting to exchange ideas and experiences with others within your industry.
Dedicated industry content at Gartner IT Symposium/Xpo contextualizes key topics from the conference to specific industries:
•
•
•
Discover how to take the biggest insights from the Gartner opening keynote and apply them to your industry.
Dive into the most critical top strategic technologies impacting your industry.
Prioritize what to focus on by using
the CIO and CEO agendas — through the lens of your sector.
Financial Services
Education
Government
Global Insourced Centers (GICs)
Insurance
Manufacturing
Oil & Gas
Retail
Utilities
Industries covered:
Banking and finance
Education
Government
Healthcare
Insurance
Manufacturing
Oil & Gas
Retail
Utilities
Industries covered:
Preregistration is required. These sessions are available to end users only.
Preregistration is required. These sessions are available to end users only.
•
•
•
•
•
Preregistration is required. Leadership Exchange sessions are available to end-user CIOs only.
Peer Meetups
Peer Meetups
Peer Meetups
Pick or suggest any hot topic and join up to 10 peers in a relaxed setting to exchange ideas, build relationships, address mutual challenges and gain new perspectives.
Register Now
View Agenda
Agenda
topics
Interactive
sessions
The CIO
Experience
Special
programs
Industry
insights
IT Xpo
Register
Agenda
topics
Interactive
sessions
The CIO
Experience
Special
programs
Industry
insights
IT Xpo
Register
Preregistration is required. Clinics are limited by availability and are open to end users only.
Preregistration is required.
Data and Analytics
Data and Analytics
Data is a central driver of a digital-first organization. Learn how to build the data and analytics foundation, establish the enterprise data fabric and leverage key trends that are essential to realizing value from your data.
Platinum