December 4 – 7 / Las Vegas, NV
Gartner IT Infrastructure, Operations Management & Data Center Conference 2017
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May 15 – 17 / Orlando, FL
Gartner IT Operations Strategies & Solutions Summit 2018
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June 26 – 27 / Mexico City, Mexico
Gartner IT Infrastructure, Operations & Data Center Summit 2018
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April 3 – 4 / São Paulo, Brazil
Gartner IT Infrastructure, Operations Management & Data Center Summit 2018
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May 8 – 9 / Mumbai, India
Gartner IT Infrastructure, Operations Management & Data Center Summit 2018
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November 27 – 28 / London, U.K.
Gartner IT Infrastructure, Operations Management & Data Center Summit 2017
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June 5 – 6 / Frankfurt, Germany
Gartner IT Infrastructure & Operations Management Summit 2018
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April 30 – May 1 / Sydney, Australia
Gartner IT Infrastructure, Operations Management & Data Center Summit 2018
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April 25 – 27 / Tokyo, Japan
Gartner IT Infrastructure, Operations Management & Data Center Summit 2018
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Develop your I&O leadership
Digital I&O leaders face an enormous mandate: Optimize IT infrastructure and operations through a skills transformation or be replaced.
Keep your organization dynamic by addressing these changing business requirements.
01
Scan the
surroundings
Skills today bear little resemblance
to what will be required over the
next 10 years
Conduct a skills inventory
Include the I&O leadership
team as a role model
Select a point person
Choose a passionate,
senior individual to lead
implementation
Invest in a skills
transformation program
Focus on a 5- to 10-year
time frame
Explore emerging skills
Monitor research, and
experiment with proofs
of concept and pilots
02
Look
farther out
Megatrends such as DevOps, edge computing and digital business will alter the types and quantities of skills required
Advance the I&O
skills portfolio
Stay on track with a
prioritized set of methods
Conduct regular skills
gap analyses
Review needs; revise training
to focus on leading-edge skills
Apply metrics
Measure progress with usage,
demand and feedback data
Partner with key
business units
Identify emerging business requirements, and plan how
you will support them
03
I&O leaders’ traditional methods of growing skills cannot keep pace with, and are inadequate for, such profound changes
Start
sunsetting
Conduct an annual review
Track skills changes, gaps
and requirements (or needs)
throughout the year
Decommission skills
Identify activities that will be
less valuable in the future
Use visual depictions
Make it easier to see big-picture
issues and patterns
Devote 25% of training/
budget to new skills
Add internal opportunities,
and update recruiting strategies
Asia/Pacific
Europe
Latin America
North America
All
It’s a new
day for I&O
Begin your leadership transformation at these events:
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