LSC43 Priorities Navigator

Enable Digital Business Strategy & Design

Manage Technology Risk

Evaluate Emerging Technologies

Track & Assess Disruptive Trends

Foster Technology-Enabled Innovation

Modernize I&O and Cloud

Deliver D&A, AI and Digital Platforms

Create & Execute IT Strategy

Evolve Operating Models

Build a High-Performing Infrastructure Function

Enhance Digital Workplace Technology Experiences

Evolve Service Management & Cloud Operations

Compose Platforms that Adapt to Business Needs

Gartner Priorities Navigator™

for Heads of Infrastructure & IT Operations

Create a Technical, Operational & Platform Strategy

Sample aligned sessions

Create vision, priorities, goals, roadmaps and communication plan.

Beyond Data: Using Storytelling to Captivate and Persuade Your Audience Getting Out Front of Change: Lead Organizational Change When Implement Digital Initiatives Leadership Techniques to Develop Product-Centric I&O Teams Leverage the Top Trends Impacting Infrastructure and Operations Mastering the 3 Dynamics of Midsize Enterprise IT Leadership

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Develop Organization, Financial & Operating Models

Sample aligned sessions

Develop organization structures and governance and deliver cost and value optimization.

Changing Your I&O Operating Model Is Needed Now: Here’s How Cloud Cost Hygiene: Your First Step in Managing Your Cloud Costs Divide Your Network to Conquer the Best Price and Functionality Negotiation Cheat Sheet: 10 Powerful Tactics and Techniques to Optimize Your Vendor Deals Technical Insight: Should I Migrate to Cloud: Assessing the Cost Implications of Lift and Shift

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Define, Measure &Drive Success

Sample aligned sessions

Define the value of l&O, include goals, metrics and KPls and track outcomes against goals.

3 Steps to Build a Culture of Value-Based Decision Making Depoliticize Prioritization Conversations With a Value-Led Approach Effective Demonstration Management: Maximize Savings and Retain Negotiation Leverage How to Do More With Less: Resource Capacity Planning for I&O Leaders Manage what Matters: A Practical Guide to IT Vendor Performance Management

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Attract, Hire, Develop & Retain Talent

Sample aligned sessions

Source talent, develop and forward-fill critical skills. Influence culture and foster high levels of employee engagement.

Attract, Retain and Elevate Your Multigenerational I&O Workforce Attract, Retain, and Elevate your Multigenerational SPVM Workforce Build a Skills Pipeline for Your Platform Engineering Future Celebrating Our Similarities and Differences: Improve Team Cohesion in a Multigenerational Workforce Cloudify Your Career: Transforming IT Skills for the Cloud Age

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Develop a Digital Workplace Strategy

Sample aligned sessions

Enhance Digital Workplace Technology Experiences

Build roadmaps that enhance maturity, sustainability and optimize investment.

The State of Digital Workplace Maturity in 2025 Top 5 Steps to Transform End-User Services Into a Strategic Digital Workplace Organization

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Deploy & Support Employee Technology

Sample aligned session

Select, manage and support endpoints and tools throughout their lifecycle.

Transform Digital Employee Experience

Sample aligned sessions

Enhance employee experience and engagement with digital technologies.

Plan, Design & Deploy New Platforms

Sample aligned sessions

Use platform engineering to deliver hybrid digital infrastructure and hybrid cloud.

Expand Your IaC Horizons: AI, Testing and Security How to Build High-Value Platforms That Your Developers Want to Use Technical Insights: Multicloud Backup Architecture for IaaS and PaaS Workloads Technical Insights: The Cloud Symphony: Platform Engineering and the Cloud Center of Excellence at Scale Use Infrastructure Platform Engineering and Infrastructure as Code to Secure Your Cloud

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Track & Intercept New Innovations

Sample aligned sessions

Track emerging vendors and technologies, e.g .. Al, quantum, edge.

A Strategic Guide to the All-Wireless Enterprise Adopt GameOps to Spark Innovation AI Will Be the Foundation of Next Generation IT Operations An I&O Leader's Field Guide to AI/ML Infrastructure Checklist for Dealing With Token-Based Pricing (for Generative AI and More!) Hype Cycle for Generative AI

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Increase Platform Resilience, Security & Sustainability

Sample aligned sessions

Create effective continuity and recovery plans. Use SRE to ensure the resilience and security of infrastructure.

Act Now to Fortify Your Weakest Link: Enhancing Cybersecurity for Data in Storage and Backup Infrastructure How to Modernize Enterprise Backup and Recovery to Ensure Application Resiliency and Security Improve Customer Experience and Reliability With SLIs and SLOs Outlook for Cyber Risk Management Practical Zero Trust — The Art of the Possible

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Transform to a Hybrid Cloud Platform

Sample aligned sessions

Drive business agility by adopting modern and adaptive infrastructure platforms.

Cloud Repatriation: What, Where, When and Why? Edge Computing Use Cases: From Prototypes to Patterns Overcome the Top 8 Challenges of Edge Computing Technical Insights: Build Cloud-Native Infrastructure to Run Applications in a PostVM World The Future of Cloud in 2029: Omnipresent and Business-Driven

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Assess Risk, Prioritize & Reduce Technical Deb

Sample aligned sessions

Drive down technical debt by balancing risk, value and business impact.

5 Steps to Save Money on Network Investments A Practical Guide to Reducing Infrastructure Technical Debt How Broadcom's Acquisition of VMware Is Impacting I&O How Do I Develop an Infrastructure Risk Strategy? How Should I Approach Infrastructure Modernization? Technical Insights: VMware Migration — Assessing the Technical Challenge

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Deliver Services that Enable Digital Transformation

Sample aligned sessions

Evolve and diversify services to support existing and emerging business needs.

4 Key Business and Sourcing Trends You Cannot Afford to Ignore Build an ITSM Chatbot More Powerful Than ChatGPT Embrace Digital Marketplaces to Facilitate Business-Led Buying Harmony in Action: Bridging the Divide Between DevOps and ITSM for Agile Service Delivery The Art and Science of Managing the Digital Giants: Amazon, Microsoft and ServiceNow

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Evolve Service Management & Cloud Operations

Monitor & Manage to Customer Requirements

Use AIOps and observability to transform monitoring. Ensure service management is focused on meeting business service levels.

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Automate for Efficiency, Quality, Speed & Repeatability

Sample aligned sessions

Automate operational tasks with secure, sustainable heuristic approaches.

Build Your I&O Automation Strategy in 30 Minutes Don't Just Automate I&O, Orchestrate It! Revolutionizing ITSM: Unleashing the Power of AI and Automation for Seamless Service Delivery Scaling and Accelerating Automation We Can't Patch Our Way Out of Threat Debt

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Manage & Optimize a Cloud Environment

Sample aligned sessions

Design, manage and optimize secure operations for public cloud and cloud native environments.

Avoiding the Top Mistakes in Your Cloud Strategy Decoding the Cloud Security Alphabet Soup How to Simplify Multicloud Deployments Technical Insights: How to Manage Costs of Containers and Kubernetes in the Cloud Technical Insights: The Metrics That Drive Success in Cloud Cost Optimization Technical Insights: Transform Network Connectivity for the Edge Technical Insights: Why Some FinOps Programs Fail

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Select a topic on the Priorities Navigator™ to explore.

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*Sessions subject to change. View the agenda for the most up-to-date listings.

Sample aligned sessions

5 Reasons CMDBs Fail and How to Avoid Them 5 Steps to Deliver Value in AIOps With Event Intelligence Solutions AI Observability: Overcoming the challenges of evaluating LLM performance in production Best Practices in Observability That Every Enterprise Must Implement to Improve End-User Experience Get Control of Your Observability Costs Observability Is the Central Nervous System for Your Applications

Build a High-Performing Infrastructure Function

Develop Executive Leadership

Distribute Technology Leadership

Assess & Improve Digital Performance

Support Digital Products & Services

Drive Enterprise Governance of Technology

Build Software & Deliver Applications

Create a Technical, Operational & Platform Strategy

Manage & Optimize a Cloud Environment

Automate for Efficiency, Quality, Speed & Repeatability

Monitor & Manage to Customer Requirements

Develop Organization, Financial & Operating Models

Define, Measure &Drive Success

Attract, Hire, Develop & Retain Talent

Develop a Digital Workplace Strategy

Deploy & Support Employee Technology

Transform Digital Employee Experience

Plan, Design & Deploy New Platforms

Track & Intercept New Innovations

Deliver Services that Enable Digital Transformation

Assess Risk, Prioritize & Reduce Technical Debt

Transform to a Hybrid Cloud Platform

Increase Platform Resilience, Security & Sustainability

Build a High-Performing Infrastructure Function

Enhance Digital Workplace Technology Experiences

Is Microsoft 365 Copilot Worth it? Key Insights From the Digital Workplace GenAI Survey Top 10 Ways to Improve the Digital Employee Experience in 2025

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Compose Platforms that Adapt to Business Needs

Evolve Service Management & Cloud Operations

Compose Platforms that Adapt to Business Needs

Build Digital Workplace Adoption Through Influencer Networks

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