Enable
Digital Business
Strategy & Design
Manage Technology Risk
Evaluate Emerging Technologies
Track & Assess Disruptive Trends
Foster Technology-Enabled Innovation
Modernize I&O and Cloud
Deliver D&A, AI and Digital Platforms
Create & Execute IT Strategy
Evolve Operating Models
Build a High-Performing Infrastructure Function
Enhance Digital Workplace Technology Experiences
Evolve Service Management & Cloud Operations
Compose Platforms That Adapt to Business Needs
Gartner Priorities Navigator™
for Heads of Infrastructure & IT Operations
Create a Technical, Operational & Platform Strategy
Sample aligned sessions
Create vision, priorities, goals, roadmaps and communication plan.
Get Ready for the Agent-Native Future of I&O
Emerging Use Cases of Agentic AI in I&O
How I&O Leaders Can Keep PACE With AI
5 Keys to Success as a New Head of I&O
Leadership Vision 2026 Infrastructure and Operations
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Develop Organization, Financial & Operating Models
Sample aligned sessions
Develop organization structures and governance and deliver cost and value optimization.
A Dozen Ways to Optimize Your Network Spend
How to Drive High Value Maturity Improvements With Your I&O Operating Model
How to Leverage SAM for Critical Cost Savings
How Organizations Can Avoid a Budget Blowout When Buying AI and GenAI
3 Steps to Reveal Hidden Costs and Optimize Your Vendor Negotiations
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Define, Measure & Drive Success
Sample aligned sessions
Define the value of I&O, include goals, metrics and KPIs and track outcomes against goals.
How to Adopt Agile and Product Mindsets to Transform Infrastructure & Operations
Unlock "Hidden" Cost Savings Opportunities With Disciplined IT Vendor Management
The Future of FinOps
Avoid Buyer’s Remorse: Adopt 5 Practices for Highly Effective Technology Buying
Top 10 Best Practices for Optimizing Generative AI Costs
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Attract, Hire, Develop & Retain Talent
Sample aligned sessions
Source talent, develop and forward-fill critical skills. Influence culture and foster high levels of employee engagement.
Ctrl+Alt+Cloud: Rebooting Your IT Career for What's Next
I&O Skills: What's Needed Now, What's Needed in the Future
What Does the Future I&O Professional Look Like in the Age of AI?
Adopt Skills-Based Talent Management to Build a Resilient Tech Workforce
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Develop a Digital
Workplace Strategy
Sample aligned sessions
Enhance Digital Workplace Technology Experiences
Build roadmaps that enhance maturity, sustainability and optimize investments.
Top 5 Steps for Cost-Efficient Digital Workplace Operations
Strategic Roadmap for Digital Workplace Infrastructure and IT Operations
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Deploy & Support Employee Technology
Sample aligned sessions
Select, manage and support endpoints and tools throughout their life cycle.
Transform Digital
Employee Experience
Sample aligned sessions
Enhance employee experience and engagement with digital workplace technologies.
Plan, Procure, Design & Deploy New Platforms
Sample aligned sessions
Manage the platform design and procurement life cycle to optimize delivery of hybrid digital infrastructure.
The Future of I&O: IPE and SRE to Reinvent to a Value Driver
Top 5 Lessons in Network Modernization Success
What VMware Alternatives Are Midsize Enterprise Pursuing and Why
Planning for the Future in an AI-Driven World of Energy Shortages
Future of Data Centers: Energy Shortages, Efficiency and AI
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Track & Intercept New Innovation
Sample aligned sessions
Track emerging vendors and technologies e.g. AI, quantum, edge.
The Future of Reliability
Leverage the Top Trends Impacting Infrastructure and Operations
Gartner Futures Lab: The Futures of Computing
AI Agents in IT Operations: Preparing for the Promise and the Peril
Demystifying GenAI Deployment Approaches: SaaS, APIs, PaaS, IaaS and Self-Hosting: Which to Choose?
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Increase Platform Resilience, Security & Sustainability
Sample aligned sessions
Create effective continuity and recovery plans. Use SRE to ensure the resilience and security of infrastructure.
Proactive SaaS Resilience: Planning for the Unexpected
From DR to Resilience: Implementing a Resilience Framework
Being Comfortable in the Hot Seat: Having Cybersecurity Conversations With Executives
The Midsize Security Landscape: Current Threats and Trends
Organize for Resilience With an Optimal SRE Team Topology
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Transform to a Hybrid
Cloud Platform
Sample aligned sessions
Drive business agility by adopting modern and adaptive infrastructure platforms.
Navigating the Hybrid Cloud: Mastering Distributed Hybrid Infrastructure On-Premises, at the Edge and in the Cloud
Unlocking Hybrid Cloud Storage: Bridging On-Premises and Cloud Data Services for Optimal Results
Technical Insights: How to Build a Cloud Business Case
How to Replace VMware in the Enterprise Data Center
Technical Insights: Build Cloud-Native Infrastructure to Modernize in a Post-VM World
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Assess Risk, Prioritize &
Reduce Technical Debt
Sample aligned sessions
Drive down technical debt by balancing risk, value and business impact.
How to Get Funding for Technical Debt Remediation
Avoid 3 Key Mistakes in Technical Debt Management
Technical Insights: Redesign Your WAN for Zero Trust and Cloud
What VMware Alternatives Are Midsize Enterprise Pursuing and Why
Technical Insights: Build Cloud-Native Infrastructure to Modernize in a Post-VM World
Technical Insights: How to Govern and Manage Cloud Innovation Overload
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Deliver Services That Enable Digital Transformation
Sample aligned sessions
Evolve and diversify services to support existing and emerging business needs.
Scenario Planning for 2028: The Future of the IT Service Desk
How to Build a Great Strategic Network Roadmap
How to Use Generative AI in Cloud Operations
AI Use Cases for IT Support That Will Transform Your IT Service Desk
How to Communicate the Business Value of ITSM
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Evolve Service Management & Cloud Operations
Monitor & Manage to
Customer Requirements
Use AIOps and observability to transform monitoring. Ensure service management is focused on meeting business service levels.
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Automate for Efficiency,
Quality, Speed & Repeatability
Sample aligned sessions
Automate operational tasks with secure, sustainable heuristic approaches.
Top 5 Reasons Your I&O Automation Initiative Is Suffering (And What to Do About It)
The Future of NetOps Is Agentic
Embracing AI and Automation: The Future of Networking
Reduce Cost and Improve Your Service Desk Performance Simultaneously
Leadership Guide to Network Automation
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Manage & Optimize a Cloud Environment
Sample aligned sessions
Design, manage and optimize secure operations for public cloud and cloud-native environments.
Cloud Repatriation — The Reality and the Myth
Orchestrating Cloud Success: The Role of the CCOE and Cloud Platform Teams at Scale
Optimizing Cloud Storage Spend: A Playbook From Quarterly Cleanup to Continuous Automation
Technical Insights: How to Govern and Manage Cloud Innovation Overload
The Future of Cloud, 2030
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Select a topic on the Priorities Navigator to explore.
View Full Agenda
*Sessions subject to change. View the agenda for the most up-to-date listings.
Sample aligned sessions
5 Steps to Get Control of Your Observability Costs
Beyond the Black Box: Strategies for AI Observability
How to Successfully Adopt Agentic AI in Observability to Realize Value
Technical Insights: Optimizing Operations Through a Unified Observability Architecture
© 2025 Gartner, Inc. and/or its affiliates. All rights reserved. EVTM_997_3843186
Build a High-Performing Infrastructure Function
Develop Executive Leadership
Distribute Technology Leadership
Assess & Improve Digital Performance
Support Digital Products & Services
Drive Enterprise Governance of Technology
Build Software & Deliver Applications
Create a Technical,
Operational & Platform
Strategy
Manage & Optimize a Cloud Environment
Automate for Efficiency,
Quality, Speed &
Repeatability
Monitor & Manage to
Customer Requirements
Develop Organization, Financial & Operating Models
Define, Measure & Drive Success
Attract, Hire, Develop
& Retain Talent
Develop a Digital
Workplace Strategy
Deploy & Support
Employee Technology
Transform Digital
Employee Experience
Plan, Procure, Design & Deploy New Platforms
Track & Intercept New Innovation
Deliver Services That
Enable Digital
Transformation
Assess Risk, Prioritize &
Reduce Technical Debt
Transform to a Hybrid
Cloud Platform
Increase Platform Resilience, Security & Sustainability
Build a High-Performing Infrastructure Function
Build a High-Performing Infrastructure Function
Build a High-Performing Infrastructure Function
Enhance Digital Workplace Technology Experiences
Enhance Digital Workplace Technology Experiences
The Future of Endpoint Management is Autonomous
Train Employees on Cost-Optimized Best Practices for the Use of GenAI
New to Role and Leading End-User Services — Your First 100 Days and Beyond
Simple Actions to Kickstart Your DEX Journey in IT Operations
Four Generative AI Skills to Master in 2025
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Compose Platforms That Adapt to Business Needs
Compose Platforms That Adapt to Business Needs
Compose Platforms That Adapt to Business Needs
Compose Platforms That Adapt to Business Needs
Evolve Service Management & Cloud Operations
Evolve Service Management & Cloud Operations
Evolve Service Management & Cloud Operations
Compose Platforms That Adapt to Business Needs
How to Reduce SaaS Expense With SaaS Management Platforms
Technical Insights: Microsoft 365: Top Security and Identity Features to Implement
Assessing the Use and Future of Virtual Desktop Infrastructure and DaaS
Forget the Hype: 5 Key Things You Should Be Doing to Secure Your Endpoints
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