Enable
Digital Business
Strategy & Design
Manage Technology Risk
Evaluate Emerging Technologies
Track & Assess Disruptive Trends
Foster Technology-Enabled Innovation
Modernize I&O and Cloud
Deliver D&A, AI and Digital Platforms
Create & Execute IT Strategy
Evolve Operating Models
Build a High-Performing Infrastructure Function
Enhance Digital Workplace Technology Experiences
Evolve Service Management & Cloud Operations
Compose Platforms That Adapt to Business Needs
Gartner Priorities Navigator™
for Heads of Infrastructure & IT Operations
Create a Technical, Operational & Platform Strategy
Sample aligned sessions
Create vision, priorities, goals, roadmaps and communication plan.
Get Ready for the Agent-Native Future of I&O
Emerging Use Cases of Agentic AI in I&O
5 Keys to Success as a New Head of I&O
Leadership Vision 2026 Infrastructure and Operations
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Develop Organization, Financial & Operating Models
Sample aligned sessions
Develop organization structures and governance and deliver cost and value optimization.
How to Drive High Value Maturity Improvements With Your I&O Operating Model
How to Leverage SAM for Critical Cost Savings
3 Steps to Reveal Hidden Costs and Optimize Your Vendor Negotiations
9 Approaches to Optimize Short-, Mid- and Long-Term External Spend Costs
Technical Insights: The Cloud Financial Management Maturity Roadmap
How to Address Risks in Your AI and GenAI Contracts
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Define, Measure &Drive Success
Sample aligned sessions
Define the value of I&O, include goals, metrics and KPIs and track outcomes against goals.
How to Adopt Agile and Product Mindsets to Transform Infrastructure & Operations
Unlock "Hidden" Cost Savings Opportunities With Disciplined IT Vendor Management
The Future of FinOps
Win Support for Your Initiatives by Mastering the Art of Storytelling
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Attract, Hire, Develop & Retain Talent
Sample aligned sessions
Source talent, develop and forward-fill critical skills. Influence culture and foster high levels of employee engagement.
Rebooting Your IT Career for What's Next
I&O Leadership Success Means the Learning Never Stops
I&O Skills: What's Needed Now, What's Needed in the Future
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Develop a Digital
Workplace Strategy
Sample aligned session
Enhance Digital Workplace Technology Experiences
Build roadmaps that enhance maturity, sustainability and optimize investments.
Assessing the Use and Future of Virtual Desktop Infrastructure and DaaS
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Deploy & Support Employee Technology
Sample aligned session
Select, manage and support endpoints and tools throughout their life cycle.
Transform Digital
Employee Experience
Sample aligned session
Enhance employee experience and engagement with digital workplace technologies.
Plan, Procure, Design & Deploy New Platforms
Sample aligned sessions
Manage the platform design and procurement life cycle to optimize delivery of hybrid digital infrastructure.
Geopatriation: Evaluate Sovereign Hosting Options to Reduce Geopolitical Risk
Future of Datacenters: Energy Shortages, Efficiency and AI
Roles, Skills and Training to Build a Successful Infrastructure Platform Engineering Team
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Track & Intercept New Innovation
Sample aligned sessions
Track emerging vendors and technologies e.g. AI, quantum, edge.
Gartner Futures Lab: The Futures of Computing
Pragmatic AI Infrastructure: Strategy for Scalable Real-World AI Deployment
Top Technology Trends Shaping the Future of AI Infrastructure Strategy Development
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Increase Platform Resilience, Security & Sustainability
Sample aligned sessions
Create effective continuity and recovery plans. Use SRE to ensure the resilience and security of infrastructure.
From DR to Resilience: Implementing a Resilience Framework
Being Comfortable in the Hot Seat: Having Cybersecurity Conversations With Executives
The Midsize Security Landscape: Current Threats & Trends
Organize for Resilience With an Optimal SRE Team Topology
Technical Insights: Cybersecurity Mesh Architecture: How to Build Your Next-Generation Defense In-Depth Platform
How to Adopt Top Practices for Zero Trust Network Technical Insights: Ransomware Recovery Steps — We Can Be Ready for the Breach
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Transform to a Hybrid
Cloud Platform
Sample aligned sessions
Drive business agility by adopting modern and adaptive infrastructure platforms.
Unlocking Hybrid Cloud Storage: Bridging On-Premises and Cloud Data Services for Optimal Results
How to Replace VMware in the Enterprise Data Center
Avoiding the Top Mistakes in Your Cloud Strategy
The Digital Edge Roadmap and the AI Imperative
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Assess Risk, Prioritize &
Reduce Technical Debt
Sample aligned session
Drive down technical debt by balancing risk, value and business impact.
How to Get Funding for Technical Debt Remediation
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Deliver Services That Enable Digital Transformation
Sample aligned session
Evolve and diversify services to support existing and emerging business needs.
AI Use Cases for IT Support That Will Transform Your IT Service Desk
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Evolve Service Management & Cloud Operations
Monitor & Manage to
Customer Requirements
Use AIOps and observability to transform monitoring. Ensure service management is focused on meeting business service levels.
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Automate for Efficiency,
Quality, Speed & Repeatability
Sample aligned sessions
Automate operational tasks with secure, sustainable heuristic approaches.
Top 5 Reasons Your I&O Automation Initiative Is Suffering (And What to Do About It)
Balancing Patch Management and Operational Resilience
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Manage & Optimize a Cloud Environment
Sample aligned sessions
Design, manage and optimize secure operations for public cloud and cloud-native environments.
Orchestrating Cloud Success: The Role of the CCOE and Cloud Platform Teams at Scale
The Future of Cloud, 2030
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Select a topic on the Priorities Navigator to explore.
View Full Agenda
*Sessions subject to change. View the agenda for the most up-to-date listings.
Sample aligned sessions
Workload Placement in a Hybrid and Multicloud World
5 Steps to Get Control of Your Observability Costs
Beyond the Black Box: Strategies for AI Observability
How to Successfully Adopt Agentic AI in Observability to Realize Value
© 2025 Gartner, Inc. and/or its affiliates. All rights reserved. EVTM_997_3843186
Build a High-Performing Infrastructure Function
Develop Executive Leadership
Distribute Technology Leadership
Assess & Improve Digital Performance
Support Digital Products & Services
Drive Enterprise Governance of Technology
Build Software & Deliver Applications
Create a Technical,
Operational & Platform
Strategy
Manage & Optimize a Cloud Environment
Automate for Efficiency,
Quality, Speed &
Repeatability
Monitor & Manage to
Customer Requirements
Develop Organization, Financial & Operating Models
Define, Measure &Drive Success
Attract, Hire, Develop
& Retain Talent
Develop a Digital
Workplace Strategy
Deploy & Support
Employee Technology
Transform Digital
Employee Experience
Plan, Procure, Design & Deploy New Platforms
Track & Intercept New Innovation
Deliver Services That
Enable Digital
Transformation
Assess Risk, Prioritize &
Reduce Technical Debt
Transform to a Hybrid
Cloud Platform
Increase Platform Resilience, Security & Sustainability
Build a High-Performing Infrastructure Function
Build a High-Performing Infrastructure Function
Build a High-Performing Infrastructure Function
Enhance Digital Workplace Technology Experiences
Enhance Digital Workplace Technology Experiences
Simple Actions to Kickstart Your DEX Journey in IT Operations
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Compose Platforms That Adapt to Business Needs
Compose Platforms That Adapt to Business Needs
Compose Platforms That Adapt to Business Needs
Compose Platforms That Adapt to Business Needs
Evolve Service Management & Cloud Operations
Evolve Service Management & Cloud Operations
Evolve Service Management & Cloud Operations
Compose Platforms That Adapt to Business Needs
Technical Insights: Microsoft 365 — Top Security and Identity Features to Implement
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