IT SYM - US - Conference brochure

The Gartner IT Symposium/Xpo™ 2023 conference, 16 – 19 October, in Orlando, FL, explores innovative and transformational opportunities with a global community of experts and peers. Walk away with expert guidance on the future direction of technology, best practices to define and validate IT strategies, and real-world examples of how to execute key initiatives. CIOs and IT leaders come together to explore the technology, insights and trends shaping IT and business, which include accelerating business transformation, cybersecurity, AI, customer experience, data analytics, executive leadership and more.

Prepare for ongoing disruption with prioritized risk management

Embrace sustainability as a competitive advantage

Integrate purpose-driven strategy

Accelerate digital supply chain transformation

Enable customer centricity and customer-driven business transformation

The conference offers three robust tracks to:

This is where digital business gets real. Discover what’s possible as you learn about innovative solutions that will add the most value to your business. See new products and emerging technologies come alive.

IT Xpo

Join us this October to get the latest actionable, objective insights to tackle your top priorities at Gartner IT Symposium/Xpo 2023.

Unleash possibility — Drive digital business

Engage with CIOs and IT executive peers and Gartner experts in a variety of ways.*

Guiding CIOs and IT Executives Through the Future of Technology

*Topics are subject to change, please click here for the most up-to-date agenda

An interactive experience like no other

DRAFT

Drive automation across planning, procurement and logistics

Accelerate circular economy outcomes

Support operational excellence

Advance progress on diversity, equity and inclusion (DEI) and environmental and social governance (ESG) goals

Recruit and develop talent

Increase visibility

Premier

Platinum

View All Exhibitors

Gartner IT Symposium/Xpo exceeded my expectations! The keynote and breakout sessions provided actionable insights, while the networking opportunities provided time to learn about the challenges and successes of others.”

Gain insights and expert guidance on the future direction of technology

Define and validate your IT strategies

Explore real-world examples of how to execute key initiatives

Explore the latest trends and predicts from Gartner’s Top Strategic Technology Trends for 2023, such as:

2025

2026

2027

2025

50% of CIOs will have performance metrics tied to the sustainability of the IT organization.

Organizations that operationalize AI transparency, trust and security will see their AI models achieve a 50% result improvement in terms of adoption, business goals and user acceptance.

Over 40% of large organizations worldwide will be using a combination of Web3, spatial computing and digital twins in metaverse-based projects aimed at increasing revenue.

More than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives.

2026

2027

Source: Gartner

days

8,000+

CIOs and IT executives

140+

Gartner experts

Conference by numbers

180+

solution providers

Designed for CIOs and IT executives focused on these key initiatives

The CIO Experience

This exclusive program is designed for CIOs to focus on delivering the future of work, pivoting personal leadership and adapting the IT operating model to drive value and agility. It is the ideal opportunity for you to connect with peers across regions and industries to share best practices and gain new perspectives on leading enterprise change.

What’s included

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The opportunity to network and connect with a community of CIOs CIO-exclusive interactive sessions, including CIO workshops, CIO roundtables and Leadership Exchange sessions Access to CIO-only luncheon sessions, featuring visionaries and market leaders Early registration privileges for Gartner one-on-one meetings and other interactive sessions

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Special programs at the conference

Gartner IT Symposium/Xpo has a number of special programs available to attendees to frame insights and information by organization size, industry and more.

Women in Technology Program

Designed exclusively for like-minded senior executive women, the Gartner Women in Technology Program provides an environment and platform that nurture collaboration and foster the creation of long-lasting peer connections.

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Midsize Enterprise Program

Designed with scale and resources in mind, the Midsize Enterprise Program is specifically for CIOs and IT executives from midsize enterprises.

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DEI and Corporate Responsibility

Track sessions and interactive experiences focus on issues relevant to diverse identities, including LGBTQ+ and neurodiversity, as well as corporate sustainability, equity and inclusion.

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Industry insights

Gartner IT Symposium/Xpo provides an exceptional platform for CIOs and IT executives to gain multifaceted insight into the opportunities and challenges of leading and succeeding in a changing world in key verticals. It offers you the ideal setting to exchange ideas and experiences with others within your industry.

Dedicated industry content at Gartner IT Symposium/Xpo contextualizes key topics from the conference to specific industries:

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Discover how to take the biggest insights from the Gartner opening keynote and apply them to your industry. Dive into the most critical top strategic technologies impacting your industry. Prioritize what to focus on by using the CIO and CEO agendas — through the lens of your sector.

Industries covered:

Banking

Education

Government

Healthcare

Insurance

Manufacturing

Oil & Gas

Retail

Utilities

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Bring your team

Reconnect with your team in person. Get inspired. Make new business partnerships. Explore innovative processes. As a team, align the mission-critical priorities — yours and those of the enterprise — to drive business outcomes. Visit the

conference website for special team pricing.

Hotel accommodation

You must be registered to book your accommodation, which can be reserved directly through the by visiting the conference website.

online registration system

I am constantly amazed at the amount of strategic value I get from spending time at Gartner IT Symposium/Xpo each year. There’s no question that without it, I would not have an as well-informed agenda.”

Miriam Batke, Fisher-Titus

D. Michael Albano, Vanguard

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Global Enterprise Executive Experience

This program is designed to focus specifically on your business, technology and leadership development as a large, global organization.

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Agenda topics

Interactive sessions

The CIO Experience

Special programs

Industry insights

IT Xpo

Agenda topics

Interactive sessions

The CIO Experience

Special programs

Industry insights

IT Xpo

Banking and finance

Education

Government

Healthcare

Insurance

Manufacturing

Oil & Gas

Retail

Utilities

Industries covered:

Workshops

Roundtables

Ask the Expert sessions

Research Discussions

Gartner Magic Quadrant™ sessions

Gartner one-on-one meetings

Contract Negotiation Clinics

Peer Meetups

Preregistration is required. Workshops are available to end-user CIOs only.

Workshops

In these small-scale, interactive sessions, you drill down on specific topics with a how-to focus.

Jump-Start Your Innovation Journey With a Customizable Innovation Framework Project-Product Fusion: The Next Step in Evolving Your Operating Model

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View Agenda

Preregistration is required. These sessions are available to end users only.

Roundtables

In these topic-driven end-user forums, moderated by Gartner experts, you learn what peers are doing around particular issues across industries.

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Funding Digital Transformation Digital Talent for the Future Turning Innovation Into Business Value Out in IT: CIOs and the LGBTQ+ Community Generative AI: Where Are You Leveraging It and Where Are You Not? From Cost Center to Revenue and Mission-Driven CIO The Role of the CIO in Managing the Use of Generative AI in an Organization

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Preregistration is required. These sessions are available to end users only.

2023 sessions coming soon!

View Agenda

Ask the Expert sessions

These topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.

Ask the Expert: The CIOs Role in Mergers, Acquisitions and Divestitures Ask the Expert: Top Strategic Technology Trends for 2024 Ask the Expert: The U.S. Federal Agency AI Reckoning Ask the Expert: CIO and Technology Executive Agenda for 2024 Ask the Expert: When to Use Data Lakes, Data Warehouses, Data Hubs and Lakehouses Ask the Expert: Top Strategic Predictions for 2024 and Beyond — The Year Everything Changed Ask the Expert: Building Adoption of Generative AI Ask the Expert: Investments to Make Before a Security Breach Happens Ask the Expert: Best Practices for Leading Change Ask the Expert: AI Joins the Team — “Hello World!” Ask the Expert: Getting Started With a Total Experience Strategy Ask the Expert: Using OKRs, KPIs and ODMs for Maximum Impact Ask the Expert: Deriving Value From Blockchain, Web3, NFTs and Crypto Technologies Ask the Expert: ChatGPT and Healthcare and Life Sciences — Understanding the Hype Ask the Expert: Creating an IT Learning Culture

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Preregistration is required. Leadership Exchange sessions are available to end-user CIOs only.

2023 sessions coming soon!

View Agenda

Research Discussions

These interactive sessions feature data-driven analysis, case examples, facilitated peer discussion and best practice sharing, as well as a group exercise to help jump-start implementation.

Who Leads Digital? Strengthening CxO-CIO Partnerships Thinking Outside the Org Chart: Talent Planning for MSEs Amplify Business-Led Technology Innovation Rethinking the Technology Workforce: Solving for Adaptability, Not Retention

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Preregistration is required. Clinics are limited by availability and are open to end users only.

View Agenda

Gartner’s Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook Negotiating Traditional and Cloud Infrastructure Contracts

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Gartner one-on-one meetings

Two 30-minute consultations with Gartner experts provide targeted, personalized advice to help you plan proactively and invest wisely.

View All Experts

Preregistration is required.

View Agenda

Contract Negotiation Clinics

Negotiation is an art. At the conference, learn how to negotiate the best contracts for your organization, regardless of the vendor size. In these interactive sessions, gain Gartner insights, tactics and concrete guidance to help you achieve cost optimization.

2023 sessions coming soon!

Gartner Magic Quadrant™ sessions

These sessions are designed to discover how well IT solution providers are executing against their stated vision and what products best suit your use cases.

2023 sessions coming soon!

Leadership Exchange sessions

Contract Negotiation Clinics

Preregistration is required. Leadership Exchange sessions are available to end-user CIOs only.

View Agenda

Leadership Exchange sessions

Share your experiences, challenges and ideas with other senior leaders. In these sessions, a Gartner expert delivers thought-provoking content and key take-aways.

Preregistration is required.

AWS, Azure and Google Microsoft SAP Oracle Gartner's Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook Negotiating Traditional and Cloud Infrastructure Contracts

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Engaging Senior Executives on AI Enterprise Governance Precedes IT Governance The Future of the IT Organization

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Leadership Exchange sessions

Hover over topics to reveal

View Agenda

Agenda topics

Designed for CIOs and IT executives focused on these key initiatives

This year’s agenda delivers the latest technology, strategy and leadership insights across 14 topics, covering the challenges most critical to CIOs.

Data and Analytics

Artificial Intelligence

Cloud, Infrastructure and Operations

Customer and Citizen Experience

Cybersecurity and Risk Management

Digital and Business Transformation

Executive Leadership and Change Management

Technology Investments and Value

Applied Innovation

Operating Models

Strategic Planning and Execution

Sustainable and Responsible Business

Talent, Culture and DEI

Future of Work

Applications, Platforms and Software Engineering

IT is everywhere — and the ability to build technology solutions is becoming essential for everyone. Explore how to architect, build and run applications and platforms that drive your digital business strategy. Learn how to build the foundations for the future by modernizing legacy systems and accelerating software engineering practices with composable technologies, agile, DevOps and more.

Leverage game-changing technologies, such as generative AI (the technologies driving ChatGPT and competitors), to drive transformative innovation, growth and efficiencies at scale. Learn how this technology will impact the CIO role, all of enterprise software, talent and skills, risk and governance.

Data is a central driver of a digital-first organization. Learn how to build the data and analytics foundation, establish the enterprise data fabric and leverage key trends that are essential to realizing value from your data.

Optimize your cloud business models: Leverage edge computing and multicloud to evolve your infrastructure and operations to facilitate extreme agility and autonomous and anywhere operations. Respond to new geopolitical pressures, such as data sovereignty and security, while managing costs through FinOps.

Discover how to create superior digital experiences that serve as a sustainable differentiator for customers and citizens. Explore ways to personalize engagements and achieve total experience outcomes through linking with employee experience strategies.

Reframe cybersecurity as a business issue, and manage risks in response to the disruption created by rapid changes in the digital world and a volatile geopolitical landscape. Rethink technology to enable composable trust and resilience.

Build, scale, refine and accelerate your digital business strategy. Shift toward the next era of digitalization focusing on autonomous business. Discover how to create new products and business models that transform the business and the dynamics of your industry.

Discover how to be a transformational leader, influence stakeholders and embrace the evolution of the CIO role. Acquire the competencies to anticipate, prepare and manage the onslaught of disruptions and the last mile of value realization — change management. Strive for high performance of a generationally and geographically diverse team.

Identify new funding models and cost, financial and value management frameworks that will help your organization prioritize and optimize investments that deliver the highest business value.

Explore digital workplace strategies, frameworks, models, blended human and AI workforces, the future of management and human-centric organizational designs to improve the employee value proposition to produce results in this new landscape of work.

Harness and apply innovation to drive disruption, leveraging emerging technologies to achieve your digital ambitions. Learn techniques that generate disruptive ideas. Evaluate the future of emerging technologies and their impact on the enterprise.

Explore how to align operating models with enterprise and information and technology strategies, as well as adopting new operating models that are a better fit for the current environment.

Learn how to create and execute dynamic and adaptive strategies that build resilience and position your organization to thrive.

Improve quality, scale and prioritize sustainable technology investments and environmental, social and governance data that will help your enterprise pursue new growth opportunities, improve brand, reduce costs and mitigate risks.

Learn how to recruit and retain diverse talent and reskill and upskill your existing workforce to deliver increased value and business outcomes. Create a culture that encourages continuous exploration and the quest for game-changing business capabilities. Foster diversity, equity and inclusion (DEI) as a fundamental lever for motivation and engagement.

Applications, Platforms and Software Engineering

Artificial Intelligence

Data and Analytics

Cloud, Infrastructure and Operations

Customer and Citizen Experience

Cybersecurity and Risk Management

Digital and Business Transformation

Executive Leadership and Change Management

Technology Investments and Value

Applied Innovation

Operating Models

Strategic Planning and Execution

Sustainable and Responsible Business

Talent, Culture and DEI

Future of Work