Welcome to
GENERALI
An introduction to your travel protection plan
You deserve to make up for lost time
Now that your trip is insured, you can rest easier knowing one of the largest insurance carriers in the world is backing you up. An insurance policy is just a piece of paper, but we’re more than that. We’re here for you in case the worst happens on your trip -- someone you can call when you need help and don’t know where to turn -- an advocate for you when you need one most.
Concierge
Services
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Canceled
Trips
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Next Steps
During Your Trip
Once your trip begins you have access to a number of coverages and services. Any time during your trip you can call our 24/7 Travel Assistance phone line to get live help with almost any issue that comes up. See what your travel protection plan can do for you in the situations below.
COVID-Illness
Coverage
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Travel
Delays
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Medical
Emergencies
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Baggage &
Personal Items
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24/7
Travel Assistance
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COVID-19 Illness Coverage
If you, a family member or a traveling companion are diagnosed with COVID-19 before or during your trip, and meet the requirements for coverage due to sickness, you can be covered for Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation, in addition to our 24/7 Emergency Assistance services.
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What to Know
Before You Go
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Trip
Interruptions
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Welcome to the Generali family and all that entails. Watch the video and keep reading for an overview of your new travel insurance plan.
Start using your plan now
We’re not just here for emergencies. Some benefits and services are available to use before your trip begins.
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Concierge Services
Has the concierge at a hotel ever helped you find your way around a city you're visiting, giving great suggestions and helping you make reservations? With Generali, you have that kind of service in your back pocket, ready to use, even before your trip begins. All of our travel protection plans include this resource.
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Canceled Trips
Trip Cancellation Coverage is another part of your plan that you can use as soon as the day after purchase. Since all sorts of things can impact your travel plans and force you to cancel your trip, it’s good to have coverage for as much time as possible before you leave.
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Trip Interruptions
If your trip is interrupted due to something like a canceled flight due to adverse weather or medical emergency, it could cause a ripple effect that wrecks the rest of your trip. In that case, trip insurance can help you get reimbursed for unused, non-refundable, pre-paid trip costs that weren't used and additional transportation costs to return home or rejoin your group.
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Medical Emergencies
Our travel insurance plans can help you with a wided range of medical needs while you’re traveling. Whether it’s a case of needing a prescription refill, a visit to the emergency room, or even medical evacuation by air ambulance, we’re there for you 24/7/365.
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Travel Delays
Travel Delay coverage can provide reimbursement up to the plan limit for reasonable out-of-pocket expenses, such as hotel accommodations, meals and local transportation if you are delayed during your trip. The delay must be 10 hours or more (Standard plan), 8 hours or more (Preferred) or 6 hours or more (Premium).
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Baggage & Personal Items
What's more frustrating than baggage problems you're traveling? When your bags go missing, so does most of your stuff. With one of our plans you can be reimbursed for lost, stolen or damaged baggage, and we'll cover the purchase of necessary items when your baggage is delayed for the specified amount of time for your plan.
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24/7 Travel Assistance
When you’re traveling, the right support makes a world of difference. Our travelers have access to a 24/7 phone line for help from our assistance experts anytime, anyplace. Services include arranging emergency cash transfers, translations, legal referrals and more. Concierge Services are also available, such as help making restaurant, airline or event reservations.
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Standard, Preferred, and Premium plans