Performance FY2023
Year in Review
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Financial performance
Creating a brighter, more sustainable future against a backdrop of volatility and uncertainty requires wide-ranging collaboration, constant innovation and unwavering commitment.
Financial Performance
GHD Financial year 2023
Year ended 30 June 2023
Source: FY2023 Financial Statements
Total Recordable Incident Rate (TRIR)
FY19
FY20
FY21
FY22
FY23
TRIR per 200,000
hours worked
0.21
FY2023
0.05
0.06
0.08
0.05
2
5
0.0
0
Insights
Expertise
Careers
Visit ghd.com
2,160
2,256
2,194
2,322
2,678
FY19
FY20
FY21
FY22
FY23
Gross Revenue
(AUD million)
,
678
Gross revenue by region
Gross revenue by market sector
Revenue
by region
Americas - 44%
Asia Pacific – 51%
EMEA – 5%
Source: FY2023 Financial Statements
51%
5%
44%
25%
29%
17%
17%
12%
Environment – 29%
Property and Buildings – 17%
Energy and Resources – 12%
Transportation – 25%
Water – 17%
Revenue by market sector
Our people
Safety
11,000
People globally
Our people
by region
FY2023
Source: GHD Global Headcount Report
Australia – 41%
Americas – 38%
Asia and Pacific – 15%
Europe and Middle East – 6%
11,000
+
Positive interactions
FY19
FY20
FY21
FY22
FY23
Positive Interactions by full time employee (FTE)
FY2023
Source: GHD Health, Safety, Environment & Quality
25
5
5.89
5.09
5.28
4.75
5.25
.
Client satisfaction ratings
We aspire to be the partner our clients rely on to achieve what matters most to them, their business, and the community in which they operate in. Our commitment begins with “Your Voice”, our client feedback program. The program goes beyond listening, capturing the intricacy of client sentiment, and gathering meaningful and actionable feedback. It provides insights that enable us to deeply understand how our clients’ feel, think and act. We want to do more than just listen; we want to deliver exceptional experiences by continually enhancing and adapting our approach to meet our clients’ evolving needs.
58
Net Promoter Score
+
9.0
8.9
8.8
8.5
8.7
8.8
8.9
8.3
Expertise
Understanding
client needs
Communication
and responsiveness
Timeliness
Standard of work
Ease of working with us
Innovative approach
Likelihood to
recommend
Source: Voice of the Client feedback program – Your Voice
41%
6%
15%
38%
Year in Review 2023
Chief Executive Officer, GHD
Ashley Wright
The 2023 Year in Review highlights the ongoing evolution of our global business and showcases the sustainable impact our people are making daily, through client projects. With GHD working across more than 135 countries, our operations, our brand and the reach of our community impact are more global than ever before.
So, what powers our high performance?
Firstly, it’s being employee owned, which gives our people a stake in the future of our business. It’s our culture of technical excellence, our hunger to innovate, be restlessly curious and deliver on our shared passion for creating intentional client experiences.
And finally, it’s our investment in creating an inclusive workplace where everyone has the opportunity to thrive. We understand how social inclusion allows for equitable access and opportunity for all. Our ongoing focus on empowering our people to do their best work has allowed us to remain resilient in the face of disruptive change and will continue to be our point of difference.”
Financial Performance
Insights
Expertise
Contact us
Careers
Visit ghd.com
Year in Review 2023
Chief Executive Officer, GHD
Ashley Wright
The 2023 Year in Review highlights the ongoing evolution of our global business and showcases the sustainable impact our people are making daily, through client projects. With GHD working across more than 135 countries, our operations, our brand, and the reach of our community impact are more global than ever before.
So, what powers our high performance?
Firstly, it’s being employee owned, which gives our people a stake in the future of our business. It’s our culture of technical excellence, our hunger to innovate, be restlessly curious and deliver on our shared passion for creating intentional client experiences.
And finally, it’s our investment in creating an inclusive workplace where everyone has the opportunity to thrive. We understand how social inclusion allows for equitable access and opportunity for all. Our ongoing focus on empowering our people to do their best work has allowed us to remain resilient in the face of disruptive change and will continue to be our point of difference.”
Year in Review 2023
EN
Rookwood Weir infrastructure innovation
Rookwood Weir infrastructure innovation
Havant Thicket reservoir
Havant Thicket reservoir
RiverLink collaborative infrastructure
RiverLink collaborative infrastructure
UAE National Hydrogen Strategy
UAE National Hydrogen Strategy
Waratah 850 MW Super Battery
Waratah 850 MW Super Battery
Hartland RNG facility
Hartland RNG facility
Taupō Airport and town centre revitalisation
Taupō Airport and town centre revitalisation
Restoring shorelines and natural habitats
Restoring shorelines and natural habitats
Citizens School partnership with D-Lab
Citizens School partnership with D-Lab
Future of Water
Future Communities
Future Energy
Sustainability
Performance
Year in Review 2023
Contact us
Citizens School partnership with D-lab
Restoring shorelines and natural habitats
Taupō Airport and town centre revitalisation
Future Communities
Future Energy
Future of Water
Sustainability
Performance
Hartland RNG Facility
Waratah 850 MW Super Battery
UAE National Hydrogen Strategy
Future Communities
Future Energy
Future of Water
Sustainability
Performance
RiverLink collaborative infrastructure
Havant Thicket Reservoir
Rookwood Weir infrastructure innovation
Future Communities
Future Energy
Future of Water
Sustainability
Performance
Future Communities
Future Energy
Future of Water
Sustainability
Performance
Contact us
Canada (FR)
Franch (Fr)
Rookwood Weir infrastructure innovation
Rookwood Weir infrastructure innovation
Havant Thicket reservoir
Havant Thicket reservoir
RiverLink collaborative infrastructure
RiverLink collaborative infrastructure
UAE National Hydrogen Strategy
UAE National Hydrogen Strategy
Waratah 850 MW Super Battery
Waratah 850 MW Super Battery
Hartland RNG facility
Hartland RNG facility
Taupō Airport and town centre revitalisation
Taupō Airport and town centre revitalisation
Restoring shorelines and natural habitats
Restoring shorelines and natural habitats
Citizens School partnership with D-Lab
Citizens School partnership with D-Lab
Future of Water
Future Communities
Future Energy
Sustainability
Performance
Citizens School partnership with D-lab
Restoring shorelines and natural habitats
Taupō Airport and town centre revitalisation
Future Communities
Future Energy
Future of Water
Sustainability
Performance
Hartland RNG Facility
Waratah 850 MW Super Battery
UAE National Hydrogen Strategy
Future Communities
Future Energy
Future of Water
Sustainability
Performance
RiverLink collaborative infrastructure
Havant Thicket Reservoir
Rookwood Weir infrastructure innovation
Future Communities
Future Energy
Future of Water
Sustainability
Performance
Future Communities
Future Energy
Future of Water
Sustainability
Performance
Contact us
Canada (FR)
Year in Review 2023