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Empower residents to connect with government where they are.
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POPULAR SERVICES
Granicus Digital Forms and Services help governments of all sizes replace manual, outdated processes with online self-service forms and workflows.
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38 Granicus Rd
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Empower residents to submit requests digitally instead of having to call, mail, e-mail, or go in-person.
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Rapidly respond to resident requests and keep residents informed with status updates, building trust and improving customer service.
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Resident Experience
Staff Experience
Empower residents to connect with government where they are - on their phone and online.
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Staff Portal
Analytics
Allows users to find popular services, search, or see a list of all digital services available to them.
Customer Portal
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Resident Experience
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Staff Experience
Empower residents to connect with government where they are.
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Resident Experience
Staff Experience
Empower residents to connect with government where they are.
Try the demo
Choose an experience
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Form builder
Review Submissions
Create simple online forms and workflows to digitize community interactions.
Customer service hub
Manage service requests end-to-end within a digital hub.
Analyze the Data
Review Center
REFERENCE
TYPE
STATUS
COMPLETED
Keep citizens informed every step of the way.
Respond to requests quickly, add and share information, or route to another department.
AVG. TIME TAKEN
RESPONSES
FIELDS WITH MOST RESPONSE ERRORS
DATA
PRICE BAND
Analytics
50
35
20
5
4
3
2
1
Analytics
Make sense of it all with tools that help improve outcomes.
Resident Experience
Gain insights into request types, trends, and more. Use data to improve the customer experience.
Use data to optimize forms and improve customer experience.
