Digital portfolio
of products and services with an ecosystem of partners
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Fully digitised products with dynamic pricing
Modular product structure enabling real-time customisation
Value-added services beyond insurance
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Advanced analytics
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Customised offerings to meet unique customer needs
Use of advanced analytics for the prevention of high costs, identification of micro-segments in markets as well as enabling interactive and customised underwriting
An omnichannel customer experience
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Full spectrum of digital channels
Range of channels used to specifically target customers and increase sales as well as retention
Automated operations
Processes across organisation are optimised and automated
Response times to customers are quicker and cost of these operations is cheap
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