Create training curricula enabling enterprise-wide IT changes
Analyze financial impact of pharmacy benefit changes
We calculated the financial impact of pharmacy benefit changes using actual data to forecast program implementation costs and potential cost savings. The resulting model includes detailed National Drug Code-level price information, factors in medication replenishment changes, allows for retail refund inputs, and calculates mail order and retail channel costs, thereby helping the client inform future division-wide budgets.
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Develop analyses to inform strategic decision-making
Our team rapidly responded to inquiries and legislative requirements from Congress, DoD, ASD(HA), and other key stakeholders to support a major Defense Health Agency (DHA) transition. This included leveraging our commercial healthcare capabilities to conduct buyer-side analyses and develop a cost-of-care analysis to support critical decision-making.
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Create training curricula enabling enterprise-wide IT changes
We established a training strategy to help DHA stakeholders learn skills to embrace new processes. This included developing training curricula based on the needs of target audiences and creating training artifacts, such as job aids, demo videos, and instructor-led and web-based trainings.
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Establish program identity through strategic communications
Guidehouse developed and managed execution of an enterprise-wide communication strategy and plan, working collaboratively with cross-functional DHA stakeholders. To build awareness and acceptance of program initiatives and direction, we created vital communications, including executive briefings, conference materials, and newsletters.
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Facilitate organizational change with (re)Vision methodology
We led organizational change management for a major DHA IT transformation. We assessed the current state and desired future state delta and developed an organizational strategy based on our human centered design (re)Vision methodology and behavioral science techniques. Our support helped build awareness, understanding, and adoption of new ways of working.
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Guide functional leads to champion their requirements
Our team provides engaging workshops to coach functional military medical staff on interacting with the planning programming, budgeting, and execution (PPBE) process. Our interactive sessions help demystify the PPBE cycle for non-financial personnel, foster a programmatic mindset, and develop draft materials that help them become champions of innovative ideas and seek additional resourcing so they come to fruition.
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Implement governance transformation
We worked with senior leaders to develop a comprehensive strategy to address Congressionally-directed transformation of the Military Health System (MHS). We developed and tracked individual plans and provided high-level governance bodies with strategic communication support to ensure effective stakeholder engagement.
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How We Help MHS
Develop analyses to inform strategic decision-making
Analyze financial impact of pharmacy benefit changes
Facilitate organizational change with (re)Vision methodology
Guide functional leads to champion their requirements
Implement governance transformation
Establish program identity through strategic communications
Modernize user interfaces and enhance system capabilities
Execute the standardization and modernization of Revenue Cycle for an electronic health record
Report data for policymakers
Modernize user interfaces and enhance system capabilities
Guidehouse significantly enhanced all user interfaces associated with a client data repository which compiles healthcare data from multiple electronic military healthcare systems into a single source. Since these enhancements, many commands have begun using the repository as their preferred patient intake system.
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Execute the standardization and modernization of Revenue Cycle for an electronic health record
We implemented and optimized Revenue Cycle for an electronic health record (EHR) system. We evaluated current state, developed technical and process driven improvement strategies, and standardized best practice revenue cycle approaches across the enterprise aimed at ensuring effective patient throughput, efficient submission and processing of claims, and timely account resolution. Our capabilities were leveraged across Scheduling, Referral Management, Registration and Charge Services functions, and the development of an enterprise level strategy for addressing system needs.
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Analyze financial impact of pharmacy benefit changes
Develop analyses to inform strategic decision-making
Create training curricula enabling enterprise-wide IT changes
Establish program identity through strategic communications
Facilitate organizational change with (re)Vision methodology
Guide functional leads to champion their requirements
Implement governance transformation
Modernize user interfaces and enhance system capabilities
Execute the standardization and modernization of Revenue Cycle for an electronic health record
Report data for policymakers
Report data for policymakers
Our team created an analytics portion of a critical report to Congress that outlines DHA-wide performance in metrics and informs MHS policy initiatives. Our work enables senior leaders to quickly and easily identify successes and opportunities for improvement.
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