There are some businesses that stand out today. They stand strong as survivors of the pandemic and are not facing CVAs. You’ll generally find that people are the centre of everything these businesses do; offering flexibility, good benefits, pay and caring for their well-being. Chances are that they will stay loyal for years, providing that foundation for growth and profit.
Retaining Teams Helps Profitability
Our latest event, Redefining Staff Retention, followed on from our Rebuild & Reinspire Recruitment Summit. In this series of talks, we spoke to major operators from restaurants, bars and hotels to talk about the importance of retaining staff during this turbulent period of reopening and returning to some sort of normality in our society.
In these explosive sessions, we delved a little deeper into how operators are approaching their retention strategy with a focus on balancing the needs of employees with balancing the books from a financial perspective.
Balancing the books: People vs. Commercial
A Discovery of the Employee Experience
in the New Normal
WATCH FULL WEBINAR SERIES HERE
Planning for long term growth and success has to start with building strong foundations - people. If short term investment is made to ensure these foundations are strong, the growth and profitability of any hospitality business will benefit in the long term. Gone are the days of long hours and low pay. Now is the time to wake up and treat people the way they deserve.
Retention is a cost-saving exercise
So what does this mean for business?
You need to think about the longevity of your business versus the immediate. You can have cash flow coming in now but there'll be an end date. You have to take care of your people who will support the operation in the long term.
Robert Richardson, CEO Institute of Hospitality
Paul Spencer
Operations Director at EdynGroup
Andy O'Callaghan
People Director, Dishoom
How Harri can help with managing operational efficiency
Smart Scheduling
Using tools to ensure your staff have the flexibility they need to fit to their lifestyle and optimise labour control, Harri’s unique scheduling module allows you to flex rotas at a click of a button and manage operational costs.
Allows employees to swap, drop and request more shifts as they need, you can even enable automatic, direct or pick-up shift functionality for employees to engage with
Leverage historical sales, activity-based methodology and demand forecasting to drive accuracy and efficiency in the process.
Save managers hours in administrative work to build schedules that drive optimal economics and performance.
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Paul Spencer
Operations Director at EdynGroup
Technology gives 24-hour access to teams for communication, questions and concerns. Whilst technology is great, the industry should double down on in-person interactions; especially when you’re running the business with lean teams due to recruiting issues. Businesses with a strong culture will benefit the bottom line in the long term.
Hospitality needs to see people
as a long-term investment
Frank Bandura
CFO, Gusto
Redefining Staff Retention
Want to find out more about how Harri can support you in attracting talent and marketing your brand? Book a demo here.
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Speed, agility, and efficiency matter more than ever in landing top talent.
The Right Tools
at the Right Time
There are some businesses that stand out today. They stand strong as survivors of the pandemic and are not facing CVAs. You’ll generally find that people are the centre of everything these businesses do; offering flexibility, good benefits, pay and caring for their well-being. Chances are that they will stay loyal for years, providing that foundation for growth and profit.
Retaining Teams Helps Profitability
