The family nature of the locally-owned Copenhagen is but one of many reasons that John and many of his colleagues have established such impressive tenure. This community commitment translates to customer relations as well. John says many clients have consulted with him and his employees for decades, often having begun a project with just one key piece of furniture.
“The customer-employee relationship at Copenhagen Living is as timeless as Contemporary European design,” says the man who has spent his career designing showrooms and managing the favorite store of his youth.”
Visit the Copenhagen Living website to learn more.
Copenhagen sets the standard for furniture showrooms in other important ways as well, beginning with the 5-Year Warranty. The store also uses the Low Price Model to ensure the most economical prices. Generous financing is also available. The talented sales team to offers design assistance to customers whether they are starting from scratch or adding a signature piece, or two. Full-service delivery is available for one set fee.
“Our customer service is quite outstanding,” John says. “We have folks who come in and buy furniture for one house and then return to buy the same style of furniture once they move to another home. It speaks to the timelessness of the style. We also work with Parade of Homes builders and others who have actually sold the furnished homes because the new homeowners were so satisfied with the home’s setting we had provided."
Relax and Recharge
Clean and Timeless
The Copenhagen Living showroom is filled with furniture that is easy to manage and clean, making it ideal for families. The company’s success continues to grow right along with San Antonio, as new residents are drawn to clean lines and smaller furniture profiles. Many longtime San Antonin’s are also moving away from the Texas Hill Country look, replacing large and bulky leather pieces that feature nail heads and other exposed hardware with smooth forms that fit effortlessly into our homes and everyday lives.
Like the quality of their inventory, John says Copenhagen’s focus on customer service remains as strong as when, as a child, he and his mother would visit the Tucson, Arizona store. “It was a favorite outing of ours. We would visit sometimes just to see what was new and were never pressured by salespeople to buy. Our stores still have this reputation as a “no pressure to buy” environment, a place where customers can take their time making decisions about how to furnish their homes. We hear how much our visitors appreciate our customer service again and again.”
Furnish in Style
John says Contemporary European furniture carries a lower profile, like a neutral colored sofa that is free of heavy, engraved wood but features intricate stitching and a more interesting texture. This style doesn’t break up a room with large bulky items but blends into the home environment to create better sightlines and living flow through the rooms of the home.
“Our manufacturers have really kept up with certain trends, adding power motion and elevated headrests without obstructing the clean lines which our designs are well known for,” says John, who was promoted to store manager after he designed the new San Antonio store eight years ago. “In many ways, as we see with the popularity of the modern farmhouse look, general trends in furniture design have caught up with our Contemporary European styles. You can see it in our tables that seamlessly combine glass, metal, and steel or how a living room chair inlays wood for added warmth to accent a high-quality fabric.”
Designed with a Purpose
Copenhagen Imports’ Texas regional manager, John Milk, is always quick to distinguish furniture design trends, such as sectional sofas with trendy style options like smoky mirrors and gold-plated tables. He should know - he’s been designing furniture showrooms for almost three decades. John has always admired interior design, recalling days when, as a child, his mother would take him along to visit his favorite furniture store in his hometown of Tucson, Arizona. After college, he was so impressed with the local Copenhagen’s holiday displays one year, he applied to work there as a seasonal employee. Twenty-eight years later, he’s still just as impressed by the “Contemporary European” style showcased inside the store.
“It’s a timeless design that fits perfectly with our present desire to simplify our environments with functional pieces that look great,” John says. “It allows us to take a break from the constant visual overload that barrages us from social media and elsewhere. Our collection of living, dining, office, and bedroom furnishings really celebrates this style, curating craftsmanship that has remained popular for half a century.
Copenhagen Imports’
Furniture Collection is a
Testament to Timeless Design
During a hyggeligt evening at home, you leave the work day behind. You let go of all distractions and concentrate on the people you’re with. You might relax in the living room together and enjoy conversation and a steaming cup of tea. Or you might sit at the dinner table long after the meal is over and talk about whatever comes to mind. You don’t sit next to each other and scroll through your Facebook feeds.
“The phones and the computer go away,” says Copenhagen Imports owner Jens Hansen, a Dane whose father, Erik Hansen, relocated to Phoenix, Arizona, to cofound the store. “The phone distracts you from what’s actually important.”
Although hygge is most commonly associated with cozy gatherings with others, you can also practice hygge on your own. “Light a candle, curl up with a blanket and a book and you’re there,” says Hansen.
Disconnect—
literally and figuratively.
The Danes—considered the happiest people on Earth—follow a philosophy called hygge. Loosely translated, hygge (pronounced “hue-gah”) means cozy, but not just wearing-a-sweater cozy.
Hygge is a state of well-being. Hygge comes from quality interactions with people you love. It’s gathering in a comfortable home in a way that has meaning. It’s relaxed and unplugged.
There is no exact English translation for hygge, probably because Americans are too busy to create one! In a society where people pride themselves on the hours we work, how little we sleep and the status we achieve, a little more hygge could do us good.
If, like most of us, you feel overwhelmed and overstressed, especially around the holidays, infuse your home with the spirit of hygge. Here’s how.
Five Ways to Bring More Hygge into
Your Home