Statewide Data and Proven Technology Enables Timely, Coordinated Care Across New York
The Statewide Health Information Network for New York (SHIN-NY) has recently announced SHIN-NY Statewide Encounter Alerts (SEAS), an exciting new opportunity to break down technology barriers and support better care coordination in America’s largest healthcare market. It’s the latest in a series of reforms that aims to improve health information exchange (HIE) and interoperability across the state, and HealtheConnections and PointClickCare have partnered to lead the way with a next-generation alerting solution.
SHIN-NY SEAS, powered by HealtheConnections, is an advancement in alerting technology and interoperability. Data from a single statewide gateway that covers 100% of NY hospitals is combined with a leading-edge platform from PointClickCare, delivering a more streamlined and feature-rich experience for all users.
“This solution sets a new standard for scalability, reliability, and actionable insights. By ensuring that healthcare providers have real-time access to their patients’ hospital and emergency encounter data from anywhere in New York, care teams will be able to better coordinate care and manage high-risk patient populations more easily.”
President and CEO, HealtheConnections
Elizabeth Amato
The proven tech behind healthcare’s efficiency revolution
Enabling timely, coordinated care across New York is the latest success of a revolutionary wave of proven tech from PointClickCare, whose platform is powering the HealtheConnections-administered Statewide Encounter Alerts system in New York. This robust statewide alerting depends on both
the proven, high-value platform PointClickCare delivers to payers and providers across the country and the unique health information exchange (HIE) services delivered by HealtheConnections.
“We are excited to partner with HealtheConnections in advancing New York’s connected and patient-focused healthcare ecosystem. This collaboration ensures that New York’s healthcare community will benefit from a statewide alerting solution that is both reliable and innovative.”
Chief Revenue Officer, PointClickCare
The payer and provider workflow is specifically targeted.
Intuitive and flexible with little to no IT setup required
PointClickCare’s platform is:
Maintaining trust among patients, providers, and payers that private data stays private is of paramount importance.
Integrated healthcare solutions from PointClickCare boast a track record of proven success
With the largest long-term and post-acute care dataset, PCC powers AI-informed healthcare for intelligent care transitions and improved clinical outcomes that drive reimbursement.
SHIN-NY SEAS, powered by HealtheConnections, is the latest innovation toward that end. Discover SHIN-NY SEAS at healtheconnections.org/alerts and learn more about PointClickCare’s integrated healthcare solutions at pointclickcare.com.
HealtheConnections and PointClickCare share a vision of improved patient outcomes through superior care coordination and data exchange services.
Learn more
As a nonprofit organization certified by the New York State Department of Health as a Qualified Entity (QE) of SHIN-NY, HealtheConnections understands that whenever health information exchange is in play, privacy matters.
Through this partnership, healthcare providers, New York’s Managed Care Organizations (MCOs), Accountable Care Organizations (ACOs), and risk-bearing entities can receive encounter alerts from the SHIN-NY.
These notifications improve efficiency, allowing all stakeholders to:
Evaluate
care needs
Coordinate
follow-ups
Close care gaps
without costly delays
provider organizations and every major U.S. health plan already trust PCC, making it the ideal platform for use in the nation’s largest healthcare market.
30,000
Encounter alerts are secure, real-time notifications about patient admissions, discharges, and transfers from a hospital.
The Proven Tech Behind a Revolutionary Solution
HealtheConnections uses the PointClickCare platform in part because it’s built with the rigorous security and privacy safeguards that meet SHIN-NY standards for regulatory compliance.
When done well, alerts are proven to drive smoother transitions of care, empower healthcare professionals to make informed decisions faster, and improve patient outcomes while reducing overall costs and administrative burden.
As a patient moves from one care setting to another, their providers, care managers, and other support professionals are able to quickly take action.
Alerts
Action
Results
1
2
3
Empowering healthcare teams large and small to filter and analyze alerts to identify trends
Supporting more proactive care and improved quality
Brian Drozdowicz
Customer stories
Learn how customers are recognizing value with PointClickCare
Health Plan L.A. Care Improves Case Management
Efficiency and Outcomes
Learn how L.A. Care implemented PCC’s Care & Utilization Optimization solution to access the data they need to collaborate across the healthcare ecosystem, resulting in a 70% time savings in case management outreach and a 50% improvement in care transition outcomes.
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Utilizing Care & Utilization Optimization to Improve Care Transitions and Outcomes
Learn how PointClickCare helped non-profit managed care company Care Oregon improve visibility into member care transitions. Enabled by real-time data, they enhanced care coordination, reduced readmissions, and decreased ED utilization for better outcomes.
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California
Oregon
Health System Gains Comprehensive View
of Post-Acute Care
Ascension Illinois is a faith-based hospital system with a long-standing commitment to providing care to the underserved in their community. Learn how PointClickCare helped Ascension enhance collaboration and deliver high-quality care.
Illinois
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CUSTOMER STORY
Gema Salas
Health Information Ecosystem Program Manager
L.A. Care
Summer Sweet
Triage & Data Integration Manager
CareOregeon
CUSTOMER STORY
Samantha Caruso & Ann Marie Gaber-Niemer
CUSTOMER STORY
Ascension
Payers and Providers PAC Management
WEBINAR
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