Examples of how we are engaging with GenAI across the firm
Copilot integrated within Microsoft 365 applications, designed to simplify work, inspire creativity and help with tasks such as creating content, writing, brainstorming, fact-finding, and reviewing and editing documents.
2024
Copilot for Microsoft 365
One of the first global law firms to commence a 12-month pilot of Thomson Reuters’ CoCounsel, a generative AI platform to enhance certain legal tasks, driving productivity and efficiency improvements.
OCTOBER 2024
September 2024
Relativity aiR pilot
Early access trial of Relativity aiR for Review, identifying use case across litigation and investigations matters. Relativity aiR is integrated with Microsoft Azure’s OpenAI services, ensuring client data stays secure within our RelativityOne instance.
DECEMBER 2025
We are undertaking a pilot of Cicero, an AI powered litigation tool designed for complex disputes and investigations.
Cicero
MAY 2025
From May 2025, we’re piloting Jigsaw Create’s AI- driven features to transform sketches into clear structure diagrams and map timeline from an email chain, showcasing how AI integrations in everyday tools can drive efficiency across our firm.
Jigsaw Diligence pilot
AUGUST 2024
Document review and contract analysis, particularly for due diligence processes in the Corporate sector.
Luminance Diligence pilot
NOVEMBER 2024
Global pilot of this end-to-end AI platform commenced, to trial advanced contract analysis and review technology with a focus on risk analysis, automated review and contract content search.
Luminance Corporate pilot
august 2024
Global Director of Generative AI appointed to lead Centre of Excellence – a new global team focused on seizing the opportunities presented by GenAI and strengthening the firm, and the service we deliver to clients, for a future shaped by digital innovation.
Generative AI Centre of Excellence
OCTOBER 2023
360 people participated in a pilot of private ChatGPT service on the Microsoft Cloud platform significantly enhancing our understanding of how we can use GenAI tools.
ChatGPT
DECEMBER 2023
Recognising the pace of GenAI developments, we launched an internal Digital Academy Boxset for all staff - a series of resources including articles, podcasts and educational materials.
Capability development
september 2024
Released hsf.AI (version 2 of our private instance of ChatGPT) for secure use by our entire workforce within the firm’s IT environment.
hsf.AI
November 2024
Partnered with the University of Sydney Business School’s Sydney Executive Plus+ to run a cohort of 90 people through an AI Fluency Sprint. A second cohort will undertake the sprint in early 2025
Increasing AI fluency
july 2025
We are now using Wexler, an AI-powered document review tool designed for complex disputes, to support some of our disputes workflows.
Wexler
MARCH 2026
Adoption of Legora as our firmwide general-purpose AI platform commences.
Legora
CoCounsel Core pilot
december 2025
Following a successful pilot, HSF Kramer confirms ongoing access to Harvey for selected teams to support defined AI-enabled legal workflows, enhancing how the firm delivers advice and legal services for clients through targeted use of generative AI.
Harvey AI: Pilot Completed, Ongoing Access Approved
NOVEMBER 2025
Ilona Logvinova appointed our first Chief AI Officer, leading our global AI strategy and client focused innovation.
Appointment of Chief AI Officer
AUGUST 2025
Adding to CoCounsel Core, UK, US, and EMEA will pilot CoCounsel Drafting, integrating the tool with Microsoft Word.
CoCounsel Drafting pilot
September 2017
The report, Artificial Intelligence: The client perspective, reveals that clients want their legal providers to focus on collaboration, new ways of service delivery and talent development.
Report on AI impact on legal practice
june 2023
Research conducted by Herbert Smith Freehills Kramer reveals that just 5 percent of UK consumers are unconcerned about the growing presence of AI in everyday life. Only 20 percent say they have a high level of faith that AI systems are trustworthy.
Research into consumer trust in AI
OCTOBER 2023
360 people participated in a pilot of private ChatGPT service on the Microsoft cloud platform significantly enhancing our understanding of how we can use GenAI tools.
ChatGPT pilot
September 2017
The report, Artificial Intelligence: The client perspective, reveals that clients want their legal providers to focus on collaboration, new ways of service delivery and talent development.
Report on AI impact on legal practice
january 2024
A group of over 250 people participated in an initial pilot of Copilot for Microsoft 365 in early 2024, allowing us to explore and use the tool's capabilities firsthand.
Initial Copilot for Microsoft 365 trial
AUGUST 2025
We commenced a pilot of Harvey, a secure AI tool that helps legal teams draft, review, and research documents more efficiently.
Harvey pilot
june 2023
Research conducted by Herbert Smith Freehills Kramer reveals that just 5 percent of UK consumers are unconcerned about the growing presence of AI in everyday life. Only 20 percent say they have a high level of faith that AI systems are trustworthy.
Research into consumer trust in AI
