Open and ongoing communication is foundational to building trust and community. Invite your team to share important moments or personal wins during morning huddles. Regular check-ins with employees are a proven way to build trusting relationships and boost employee engagement and retention. Rounding provides leaders with an avenue to gather feedback on what’s working well and what’s not to ensure individuals feel heard and understand the rationale behind decisions, even when their leader’s response is “no.”
Facilitating small, consistent interactions
Leading with compassion
Employees need more than an open-door policy; they need leaders who are compassionate and willing to have an open mind and heart. Listening and showing up can be a difference-maker in someone’s day. Leaders should not take on the role of a therapist, but they can strive to be present and trusted advisers. Take the initiative to educate yourself on the signs of stress and burnout and become familiar with helpful resources, such as employee assistance programs (EAPs).
Leading with compassion
When organizations can marry market intelligence with the provider data in Salesforce, they can target and segment audiences in ways never before possible. Whether the goal is to prevent leakage by identifying where patients seek care after receiving care from your organization or promoting inbound referrals by service line or specialty, Salesforce is the platform where data finally becomes actionable.
Leading with
compassion
Facilitating small, consistent interactions