Where do you plan to focus your customer relationship management (CRM) investments over the next 18 months?
Select an answer to view how healthcare leaders responded.
Improve care access
Improve physician and clinician experience
Improve care experience
Set up digital front door
Attract or engage patients/improve consumer journey
Attract or engage patients/improve consumer journey
Set up digital front door
Improve care experience
Improve physician and clinician experience
Improve care access
65%
59%
55%
53%
44%