Desired Performance Outcomes
Desired Performance Outcomes
Leading Systems Metrics
There are a range of business results innovation can support, and organizations typically innovate for more than one reason. Common examples include revenue growth, enhanced efficiency, improved culture, reduced environmental or social impacts, and strengthened brand perceptions.
Leading system indicators can be used to evaluate, on an ongoing basis, if the system is running effectively. To identify appropriate metrics, it is helpful to work backward from the desired performance outcomes and ask the question “What needs to be true to be on track
to achieve them?”
Leading Systems Metrics
