Utilities have enough to do serving their customers without having to maintain their own datacenters. VertexOne Hosting Services provides a full range of datacenter and infrastructure management services in state-of-the-art Tier 3+ facilities.
Implementation projects for utilities needn’t be risky, drawn out, and expensive propositions. VertexOne Implementation Support changes all of that, with a templatized approach based on extensive experience working with all different types of utilities.
Why have separate points of contact for bill production, payment processing, and customer web and Mobile Self-Service? Let VertexOne handle the implementation, on-going hosting, and day-to-day operations of all these services.
Since the mid-1980s, utilities have run CIS Classic, E-CIS, and eCIS+ to support their customers and operations. Today, these utilities struggle to find resources to support these older CIS. That’s where Vertex E-CIS Support comes in.
Since 1998, VertexOne has supported over 4.4 million North American utility customers and their utility providers with Banner CIS and Enlogix CIS systems. Now, these utilities struggle to find resources to support these older CIS. That’s where Vertex Banner Support comes in.
At VertexOne, we’ve been building CIS solutions on a rock-solid SAP foundation for years, whether it is our VertexOne Cloud CIS or a VertexOne On-Premise CIS solution. But we also have a team of SAP experts on staff to provide the ultimate in SAP support and license management.