The siloed approach to service assurance is no longer sustainable. It leads to manually intensive correlation and incomplete monitoring, while limiting the ability to automate workflows and remediation actions.
Our 360° Assurance solutions seamlessly automate the correlation of network, service and experience KPIs. They provide real-time customer experience monitoring, analytics, diagnostics and troubleshooting right down to the infrastructure layer. This enables predictive, automated remediation through network configuration, domain and service orchestrator interoperability, using open APIs.
360° visibility and control for differentiated experiences
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How it works
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Break down silos
Reduce 4G OPEX.
Maximize 5G CAPEX.
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Deliver and monetize differentiated customer experiences
360° AssurancE | POWERED BY ATIVA™
360° Assurance solutions simplify network operations and empower CSPs to guarantee SLAs and performance, and crucially ensure that end customers get what they paid for.
Renata Da Silva, VP Product, Service Assurance at Infovista
What our experts are saying...
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of manual processes
70
%
Automate to eliminate
Learn how to deliver customer experience assurance across your entire network
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Differentiated SLAs to get the ‘carrier-grade’ edge
Complete visibility and control of your customers’ experiences
Automated operations, streamlined processes
New revenue streams
unlocked
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360° Assurance solutions mean you can deliver and monetize SLA-backed services with confidence.
The set of solutions deliver predictive, real-time and ubiquitous customer experience assurance across your entire network, so you can anticipate and prevent problems before they impact the customer experience.
Key benefits
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360° Assurance solutions break down traditional silos of network, device, subscriber, service and application assurance.
They give you a holistic view, from a single pane of glass, of your end-to-end network, from a single application.
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360° Assurance solutions let you automate more network and service operations tasks and create new, more efficient processes.
So you reduce the incremental cost of customer experience assurance.
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360° Assurance solutions enable you to deliver and monetize new 5G SA services.
They empower you to guarantee SLAs that come with advanced enterprise services. They deliver the automation of network and service operations tasks that are fundamental to profitable 5G customer experiences.
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The 360° Assurance solutions are designed to support predictive, real-time and automated customer experience assurance across your end-to-end network, from a single application. This unified visibility and automation enables customer experience-driven service operations, with targeted solutions for specific service categories.
The result is accelerated monetization of differentiated Quality of Experience (QoE) and new business services based on advanced connectivity backed by SLA guarantees, at scale. At the same time, greater levels of automation help reduce cost, time and effort for network and service operations.
Monetize advanced, SLA-backed revenue streams
Recommended products
The 360° Assurance solutions rely on the following Infovista products:
Customer Experience Intelligence
Ativa Experience
Service and
Application Intelligence
Ativa App
Network and
Infrastructure
Intelligence
Ativa Net
The 360° Assurance solutions break down the traditional silos of network, device, subscriber, service and application assurance.
By combining and correlating data from these domains in a single application, the 360° Assurance solutions provide comprehensive, real-time intelligence into customer experience for specific services, and how the the performance of your network impacts it.
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End-to-end
Automated Operations
Ativa Automated Ops
Customer Experience Intelligence
Ativa Experience
Service and
Application Intelligence
Ativa App
Network and
Infrastructure
Intelligence
Ativa Net
360° Assurance is powered by the Ativa suite of applications, for a 360° view across digital experiences, apps, services, networks and infrastructure.
Cloud-native Automated Assurance and Operations
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